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Health Advocate Concierge Jobs (NOW HIRING)

Advocate Aurora Health

Patient Advocate GCM

Charlotte, NC · On-site

$17.25 - $22.50/hr

Southpark - Concierge Care: Adult Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 ... Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs ...

Scanhealthplan

Bilingual Concierge Advocate

Houston, TX · Remote

$14.75 - $19/hr

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona ... Remote The job A concierge advocate is responsible for providing personalized assistance and ...

SCAN Group

Bilingual Concierge Advocate

Houston, TX · On-site

$14.75 - $19/hr

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona ... Remote The job A concierge advocate is responsible for providing personalized assistance and ...

Volante of Round Rock

Concierge

Round Rock, TX · On-site

$14.25 - $18.50/hr

As our concierge, you'll be the superhero behind the front desk. Answer phones, take messages, and ... You'll even have access to a Personal Health Advocate to be your right hand in things like ...

Volante of Round Rock

Concierge

Round Rock, TX · On-site

$14.25 - $18.50/hr

As our concierge, you'll be the superhero behind the front desk. Answer phones, take messages, and ... You'll even have access to a Personal Health Advocate to be your right hand in things like ...

Volante of Grapevine

Concierge

Grapevine, TX · On-site

$14.25 - $18.50/hr

As our concierge, you'll be the superhero behind the front desk. Answer phones, take messages, and ... You'll even have access to a Personal Health Advocate to be your right hand in things like ...

Volante of Grapevine

Concierge

Grapevine, TX

$14.25 - $18.50/hr

As our concierge, you'll be the superhero behind the front desk. Answer phones, take messages, and ... You'll even have access to a Personal Health Advocate to be your right hand in things like ...

Volante of Grapevine

Concierge

Grapevine, TX

$14.25 - $18.50/hr

As our concierge, you'll be the superhero behind the front desk. Answer phones, take messages, and ... You'll even have access to a Personal Health Advocate to be your right hand in things like ...

ERP International

Logistics Analyst II

Fort Detrick, MD

$48K - $65K/yr

Health Advocate & Concierge Services! * Unlimited Job- Related Training & Development! * Employee Recognition & Incentive Programs! * Employee Appreciation & Company Sponsored Events! * Opportunity ...

ERP International

Logistics Analyst II

Fort Detrick, MD

$48K - $65K/yr

Health Advocate & Concierge Services! * Unlimited Job- Related Training & Development! * Employee Recognition & Incentive Programs! * Employee Appreciation & Company Sponsored Events! * Opportunity ...

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Health Advocate Concierge information

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How much do health advocate concierge jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for health advocate concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are Health Advocate Concierges?

Health Advocate Concierges are professionals who assist individuals in navigating the healthcare system. They help patients understand their health benefits, schedule appointments, coordinate care, resolve billing issues, and find the right healthcare providers. Their goal is to reduce stress and confusion by providing personalized guidance and support throughout the healthcare process. Health Advocate Concierges often work for employers, insurance companies, or specialized advocacy organizations.

What are some common challenges faced by Health Advocate Concierges, and how can these be managed effectively?

Health Advocate Concierges often navigate complex healthcare systems while supporting clients with a wide range of needs, from scheduling appointments to resolving billing issues. A common challenge is balancing the personalized attention each client requires with a high volume of cases. Effective time management, strong communication skills, and a thorough understanding of healthcare processes are key to managing these demands. Regular training and collaboration with clinical and administrative teams also help concierges stay updated and provide the best support possible.

What is the difference between Health Advocate Concierge vs Health Coach?

AspectHealth Advocate ConciergeHealth Coach
CredentialsCertifications in patient advocacy or healthcare supportCertifications in health coaching or wellness
Work EnvironmentHealthcare facilities, insurance companies, patient support servicesPrivate practice, wellness centers, gyms
Employer & IndustryHealthcare providers, insurance firms, patient advocacy organizationsFitness centers, wellness companies, private clients

While both roles focus on patient well-being, a Health Advocate Concierge primarily assists patients with navigating healthcare systems and insurance, whereas a Health Coach emphasizes lifestyle changes and wellness coaching. The roles often overlap in supporting health goals but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Health Advocate Concierge, and why are they important?

To thrive as a Health Advocate Concierge, you need a strong understanding of healthcare systems, insurance processes, and patient advocacy, often supported by experience in healthcare administration or a related field. Familiarity with case management software, electronic health records (EHR), and benefits management platforms is typically required. Outstanding interpersonal skills, problem-solving abilities, and discretion are essential for building trust with clients and navigating sensitive health matters. These skills are crucial for ensuring clients receive accurate guidance, personalized support, and an improved healthcare experience.
More about Health Advocate Concierge jobs
What cities are hiring for Health Advocate Concierge jobs? Cities with the most Health Advocate Concierge job openings:
What job categories do people searching Health Advocate Concierge jobs look for? The top searched job categories for Health Advocate Concierge jobs are:
Health Advocate Concierge jobs near you
Infographic showing various Health Advocate Concierge job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 18% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Patient Advocate GCM

Patient Advocate GCM

Advocate Aurora Health

Charlotte, NC • On-site

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 772 frontline employees who took The Breakroom Quiz

191st of 886 rated healthcare providers

Job description

Department:
05722 GCMG Concierge Care: Southpark - Concierge Care: Adult
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
M - F, 8-5
Pay Range:
$21.85 - $32.80
Essential Functions
  • Answers multi-line telephone, provides routine information to callers and patients, takes messages and places pages.
  • Contacts patients by telephone to confirm scheduling information and communicates patient schedules and changes to the appropriate staff.
  • Performs patient check-in and initial patient registration tasks and ensures accurate completion of forms.
  • Collects patients' post charges and payments. Completes patient receipts in a timely fashion.
  • Orders, monitors and stocks all paper supplies including retail items.
  • Processes incoming and outgoing mail and supply deliveries.
  • Files and maintains an orderly medical records system.
Physical Requirements
Work requires reaching in front of body to operate telephone, typewriter, computer, copier, and fax machine. Work requires long periods of sitting, frequent bending and pivoting to perform filing and office activities and reaching overhead occasionally. Must be able to lift documents or supplies weighing 1-10 pounds frequently, 11-20 pounds occasionally, and 21-50 pounds rarely. Work requires frequent use of fingers and both hands, speaking with clear diction, hearing and vision at close-up ranges (24 inches). Works in a fast paced office environment. Employee is responsible for working in a safe manner. Hours are occasionally long or irregular.
Education, Experience and Certifications
High School Diploma or GED preferred. 1 year medical receptionist experience preferred. Experience with medical terminology, data entry, computer skills required. Proficient typing and accurate spelling required. Experience or familiarity with other CAM therapies preferred. Requires excellent oral and written communication, organizational, time management, professionalism, group facilitation and customer relation skills.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

What Advocate Aurora Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

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