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Head Concierge Jobs (NOW HIRING)

NVT Staffing

Concierge

San Francisco, CA · On-site

$19.50/hr

... Head Concierge. Responsibilities: Daily duties include, but are not limited to answering and transferring telephone calls, handling requests from community residents, distributing mail, managing ...

NVT Staffing

Concierge

Atlanta, GA · On-site

$14/hr

... Head Concierge. Responsibilities: Daily duties include, but are not limited to answering and transferring telephone calls, handling requests from community residents, distributing mail, managing ...

PBS Facility Services

Director of Concierge

Brooklyn, NY · On-site

$85K - $90K/yr

The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly ...

SH Hotels and Resorts

Pool Concierge

Hanalei, HI

$27/hr

POSITION OVERVIEW The Pool Concierge curates a seamless, elevated arrival and social experience at the pool by managing guest flow, reservations, and personalized interactions. This role serves as ...

SH Hotels and Resorts

Pool Concierge

Hanalei, HI · On-site

$27/hr

POSITION OVERVIEW The Pool Concierge curates a seamless, elevated arrival and social experience at the pool by managing guest flow, reservations, and personalized interactions. This role serves as ...

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Head Concierge information

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How much do head concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for head concierge in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What does a head concierge do?

A head concierge manages guest services in hotels or luxury residences, overseeing staff and ensuring guest needs are met efficiently. They handle reservations, provide local information, and coordinate special requests, often using communication tools like phones or computers. Strong customer service skills and knowledge of local amenities are essential for this role.

What are the key skills and qualifications needed to thrive as a Head Concierge, and why are they important?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a Head Concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

How much does a head concierge make?

A head concierge typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the property. They often have strong customer service skills and may receive tips or bonuses based on performance.

What is the head concierge called?

The head concierge is often referred to as the chief concierge or concierge manager. This role involves overseeing guest services, managing staff, and ensuring high-quality customer experiences in hotels or luxury establishments. The position typically requires strong communication skills and experience in hospitality management.

What jobs make $1,000,000 a year?

High-level executive roles such as CEOs, investment bankers, and hedge fund managers often earn $1,000,000 or more annually. Additionally, successful entrepreneurs, top-tier professional athletes, and celebrity entertainers can reach this income level, often through a combination of salary, bonuses, and investments.
What cities are hiring for Head Concierge jobs? Cities with the most Head Concierge job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
Who are the top companies hiring for Head Concierge jobs? The top employers for Head Concierge jobs are:
What states have the most Head Concierge jobs? States with the most job openings for Head Concierge jobs include:
What are popular job titles related to Head Concierge jobs? For Head Concierge jobs, the most frequently searched job titles are:
Head Concierge jobs near you
Infographic showing various Head Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,599 per year, or $21.9 per hour.
Concierge

Concierge

NVT Staffing

San Francisco, CA • On-site

$19.50/hr

Contractor

Medical, Vision

Posted 26 days ago

Job description

Position: Concierge - General Registration
Location: MIAMI DADE
SHIFT: ALL, 7-3pm, 3pm-11pm, 11pm-7am
DAYS: Weekdays Weekends
Description:
Seeking energetic, enthusiastic, and dynamic individuals with superior customer service skills for FULL-TIME and PART-TIME roles as Concierge in luxury communities. Successful candidate must easily be able to interact with residents and guests in a confident, courteous, and pleasant manner. Strong computer literacy and multitasking are essential. This position required attention to detail, reliability, thoroughness, and an "it's my pleasure" attitude. The Concierge is responsible for the overall satisfaction of residents and guests by offering warm and friendly assistance, providing convenient amenities, and executing daily tasks in accordance with resident requests and within property operation guidelines and reports directly to the Head Concierge.
Responsibilities:
Daily duties include, but are not limited to answering and transferring telephone calls, handling requests from community residents, distributing mail, managing parking, commissioning handyman services, and taking requests for repairs.
Skills:
-All candidates must pass a criminal background check.
-Fair Housing Certification required. (If you do not have the certification, we offer a half price ($40), one hour, online certification program. The certification is recognized industry wide and does not expire.)
- Candidates must have a positive, upbeat demeanor with outstanding customer service, communication and organizational skills.
- Prior concierge experience is a plus.
- Previous professional experience in an office environment preferred.
-Must be outgoing, friendly, and dependable.
Required Uniform:
Men: Solid Black Business Professional Suit, White Button Down Shirt, Solid Black Tie, and Solid Black Dress Shoes.
Women: Solid Black Business Professional Suit (pants or skirt with matching suit jacket), White Button Down Shirt or Blouse, and Closed Toe Solid Black Dress Shoes.
Mandatory Overall Appearance:
* Clothing and hair should be neat, clean, and groomed.
* Hair color should appear natural in color.
* No visible tattoos
* No excessive piercings

Company Description

https://nvtstaffing.com/job_board_public_detail.php?id=40951