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Head Concierge Jobs (NOW HIRING)

The Pennsylvania State University

The CFD Division Head will lead a premier group of approximately fifteen of engineers and research faculty in meeting the mission of bringing state-of-the-technology tools, talent and leading-edge ...

Marriott

Golf Concierge PT

Saint Petersburg, FL · On-site

POSITION SUMMARY Open golf shop for daily operation. Check golfer receipts and start play. Maintain lines of communication with golf shop to ensure efficiency of course operations. Maintain flow of ...

Asbury Village

Concierge

Hilton Head Island, SC

$20/hr

When you work at The Bayshore on Hilton Head you have a front-row seat to the amazing life stories ... The Bayshore on Hilton Head is recruiting for a hospitality focused Concierge. This role is ...

Life Care Services

Concierge

Hilton Head Island, SC

$20/hr

When you work at The Bayshore on Hilton Head you have a front-row seat to the amazing life stories ... The Bayshore on Hilton Head is recruiting for a hospitality focused Concierge. This role is ...

Life Care Services

Concierge

Hilton Head Island, SC

$20/hr

When you work at The Bayshore on Hilton Head you have a front-row seat to the amazing life stories ... The Bayshore on Hilton Head is recruiting for a hospitality focused Concierge. This role is ...

Vi Living

Concierge

Hilton Head Island, SC · On-site

$17.06 - $20.01/hr

Meaningful and rewarding work TidePointe, a Vi Community, is located at 700 TidePointe Way, Hilton Head Island, SC 29928 Responsibilities Concierge An opportunity exists on our highly accomplished ...

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How much do head concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for head concierge in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What does a head concierge do?

A head concierge manages guest services in hotels or luxury residences, overseeing staff and ensuring guest needs are met efficiently. They handle reservations, provide local information, and coordinate special requests, often using communication tools like phones or computers. Strong customer service skills and knowledge of local amenities are essential for this role.

What are the key skills and qualifications needed to thrive as a Head Concierge, and why are they important?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a Head Concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

How much does a head concierge make?

A head concierge typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the property. They often have strong customer service skills and may receive tips or bonuses based on performance.

What is the head concierge called?

The head concierge is often referred to as the chief concierge or concierge manager. This role involves overseeing guest services, managing staff, and ensuring high-quality customer experiences in hotels or luxury establishments. The position typically requires strong communication skills and experience in hospitality management.

What jobs make $1,000,000 a year?

High-level executive roles such as CEOs, investment bankers, and hedge fund managers often earn $1,000,000 or more annually. Additionally, successful entrepreneurs, top-tier professional athletes, and celebrity entertainers can reach this income level, often through a combination of salary, bonuses, and investments.
What cities are hiring for Head Concierge jobs? Cities with the most Head Concierge job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
Who are the top companies hiring for Head Concierge jobs? The top employers for Head Concierge jobs are:
What states have the most Head Concierge jobs? States with the most job openings for Head Concierge jobs include:
What are popular job titles related to Head Concierge jobs? For Head Concierge jobs, the most frequently searched job titles are:
Head Concierge jobs near you
Infographic showing various Head Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $45,599 per year, or $21.9 per hour.
Golf Membership Concierge

Golf Membership Concierge

Omni Hotels & Resorts

Frisco, TX • On-site

Full-time

Posted 11 days ago

Omni Hotels rating

6.8

Company rating: 6.8 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

39th of 108 rated hotels

Job description

Omni PGA Frisco Golf Club
Located just steps from the PGA of America headquarters, Omni PGA Frisco Resort is a dynamic destination for golf lovers of all ages and skill levels. Home to two 18-hole championship courses-Fields Ranch East, designed by Gil Hanse, and Fields Ranch West, designed by Beau Welling-the resort offers a variety of ways to play, including The Swing, a lighted 10-hole, par-3 short course, and The Dance Floor, a 2-acre putting course and entertainment space.
Adding to its prestige, Fields Ranch East has been selected to host some of the sport's most celebrated tournaments, including the KitchenAid Senior PGA Championship in 2023 and 2030, the KPMG Women's PGA Championship in 2025 and 2032, and the PGA Championship in 2027 and 2034-cementing Omni PGA Frisco Resort * Spa's place among the top golf destinations in the country.
As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement at Club 1916 at Fields Ranch. In addition, this role supports the membership team and club management with administrative tasks and projects involving Club 1916 and Member Relations.
Responsibilities:
  • Operates as first point of contact for members and guests entering the clubhouse.
  • Coordinate reservations for tee times, dining, Omni Hotels & Resort stays for Club 1916 members.
  • Exemplifies a hospitality mindset to build relationships with members and guests, ensuring extraordinary experiences.
  • Receives and facilitates incoming phone calls from members and guests.
  • Initiate and maintain effective positive communication between members and Employee Partners.
  • Assist in and be accountable for the timely completion of any projects as requested.
  • Attendance at all relevant meetings.

Promote and encourage member name recognition at all times.
  • Maintains knowledge to appropriately educate members of club programming, events, pricing, and policies.
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources.
  • Assists management in administration of company policies and procedures.
  • Assist Membership team and club management in preparation and execution of planned member events.

Qualifications:
  • Minimum one-year administrative experience is required.
  • Experience in a club, membership-based environment or hospitality is preferred.
  • Proficient in computers, Excel, Word, highly preferred.

Physical Requirements:
  • The ability to sit and utilize telephone/computer for an extended period.
  • The ability to walk and stand on feet for an extended period.

Working Environment:
  • Clubhouse environment with frequent travel around property.

Tools & Equipment:
  • Computer, copy, print, scan files
  • Microsoft Office, Resort Suite, ClubEssential, Birchstreet

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.

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