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Executive Concierge Jobs (NOW HIRING)

Responsibilities : • Executive Concierge Support: Act as the primary point of contact for all Executive technical needs, providing immediate onsite and remote troubleshooting for laptops, mobile ...

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Executive Concierge information

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How much do executive concierge jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for executive concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Executive Concierge vs Personal Assistant?

AspectExecutive ConciergePersonal Assistant
CredentialsCustomer service, hospitality, or concierge certifications often preferredAdministrative, organizational, and communication skills; may have office management experience
Work EnvironmentLuxury hotels, private estates, corporate concierge servicesCorporate offices, private households, executive teams
Employer & IndustryHospitality, luxury services, corporate concierge firmsBusinesses, executives, high-net-worth individuals
Search & Comparison IntentUnderstanding luxury and client service rolesManaging schedules and administrative tasks

While both roles involve assisting high-level clients, an Executive Concierge primarily focuses on providing personalized luxury services and client experiences, often in hospitality or private settings. A Personal Assistant handles administrative tasks, scheduling, and office management for executives or individuals. The roles overlap in client interaction and organizational skills but differ in scope and industry focus.

What is an executive concierge?

Executive Concierges are specialized professionals who provide personalized services and support to high-level executives, VIPs, or corporate clients. Their responsibilities often include arranging travel, handling reservations, managing schedules, and fulfilling unique requests to ensure a seamless and exceptional experience. They leverage their extensive knowledge of local venues, events, and resources to meet client needs efficiently and discreetly. Executive Concierges often work in luxury hotels, corporate offices, or private organizations, and require excellent communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as an executive concierge, and why are they important?

To thrive as an Executive Concierge, you typically need strong organizational skills, attention to detail, and experience in hospitality or customer service, often backed by relevant certifications such as Certified Concierge Professional (CCP). Familiarity with reservation systems, CRM software, and multi-line phone systems is commonly required. Exceptional interpersonal skills, discretion, and proactive problem-solving abilities help individuals excel in this role. These competencies ensure high-quality, personalized service, fostering client satisfaction and loyalty in demanding, fast-paced environments.

What are some common challenges executive concierges face when managing high-profile client requests?

Executive Concierges often encounter challenges such as balancing multiple urgent requests from high-profile clients, maintaining confidentiality, and delivering personalized experiences under tight deadlines. Flexibility and strong problem-solving skills are essential, as requests can range from last-minute travel arrangements to securing reservations at exclusive venues. Working closely with a network of vendors and internal teams, Executive Concierges must remain calm under pressure and adapt quickly to changing client needs to ensure exceptional service.

Do executive concierges make good money?

Executive concierges typically earn a salary ranging from $40,000 to $70,000 annually, with experienced professionals or those in high-end environments earning higher wages. Compensation can include bonuses and benefits, and strong customer service skills are essential for higher earning potential.

What cities are hiring for Executive Concierge jobs?

Cities with the most Executive Concierge job openings:

What are the most commonly searched types of Concierge jobs?

The most popular types of Concierge jobs are:

What states have the most Executive Concierge jobs?

States with the most job openings for Executive Concierge jobs include:

What job categories do people searching Executive Concierge jobs look for?

The top searched job categories for Executive Concierge jobs are:

Infographic showing various Executive Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 89% Full Time, 6% Part Time, and 4% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Executive Concierge

Post Commercial Real Estate

Philadelphia, PA • On-site

$25/hr

Full-time

Posted 9 hours ago

Posted today


Job description

Executive Concierge Job Summary:

Job Description: The Executive Concierge position is fully accountable for all day-to-day front desk operations, specifically focused on providing the exceptional, luxury service to our residents and their visitors.

Reports to: Property Manager

Wage Status: Non-Exempt (Eligible for overtime)

Job Responsibilities:

Resident Retention

  • Stand up from the desk, open the door and greet every resident and visitor with a smile when they walk into the building.
  • Handle resident concerns and requests on a timely basis or direct them to the proper property management staff member.
  • Assist the Leasing/ Property Management Staff implement resident retention programs.
  • Know the rules and guidelines of the property and consistently implement policies of the community.
  • Answer all incoming telephone calls with a friendly tone within 2-3 rings with appropriate community identifications. Answer questions promptly if you are knowledgeable. Otherwise, take down their name, phone number and concern, call the appropriate party and inform them of the party of the person’s name and their concern before transferring the call. If you are not able to immediately get ahold of the appropriate party, then you must pass the message along via email.
  • Log every package into the book or system, depending on the system your property uses. All residents must pick up the package at the front desk and must show his or her ID to sign out and obtain the package.
  • Must maintain all confidential information regarding residents.
  • Directing residents to call the maintenance hotline if they have emergency maintenance issues that cannot safely wait until the next business day.
  • When residents would like to use a dolly, they must give you a government issued ID. Once the dolly or hand truck is returned, you may give back their ID.
  • Creating a positive experience.
  • Taking on responsibilities when there are no members of the Property Management team available.
  • Know and understand the workings of all appliances and fixtures within the suites.
  • Assist residents with apartment fixtures.
  • Deliver packages and mail to resident suites.
  • Accurately order services for residents. i.e groceries, dry cleaning, shows, sporting events, restaurant reservations, etc
  • Use and train residents on rent cafe and the valet parking app

Visitor

  • Call the resident when a visitor arrives.
  • Obtain a government issued ID from the visitor and properly document information.
  • Record every name of each visitor; verify that the name matches the name on the ID, and the time of entry of each visitor.
  • Direct each visitor where to go after allowing him or her to access the building.
  • Preapprove visitors for meetings with employees.

Leasing

  • When working in the lobby, you must greet each leasing prospect and walk them to the leasing office. You must open the door for them and introduce the prospect to a leasing specialist.
  • When a leasing agent is on a tour, you must greet the leasing staff and VIP with a friendly smile.
  • Assist the prospect with filling out any necessary forms through RentCafe when a Leasing Specialist is not readily available.
  • As the leasing prospect fills out the form or waits for the leasing specialist, offer the prospect refreshments, if available.

Safety

  • Closely monitor our security cameras and report any suspicious activity to appropriate parties.
  • Learn and ensure compliance with all company, local, state and federal safety rules.
  • Report all unsafe conditions to Property Manager immediately.
  • Notify proper authorities when necessary.

Additional Duties

  • Order and replenish administrative and leasing supplies as necessary.
  • Assist the Property Manager with the distribution of all company or community-issued notices.
  • Maintains and keeps desk and entry area clean and presentable.
  • Playing an active role in making certain the community means the company’s guidelines.
  • Coaching, mentoring and providing training to other members of the concierge team.
  • Take initiative to suggest new ideas and provide feedback on current processes.

Additional Requirements:

  • Highschool diploma or GED required.
  • Bachelor’s degree preferred.
  • 7+ years’ experience in hospitality, travel or hotel environment.
  • A sharp professional appearance.
  • Demonstrate excellent customer service and desire to please residents/ visitors.
  • Must have strong written and oral communication skills.
  • Proficient in computer application, including Microsoft Office.
  • Demonstrated good organizational, time management and follow through skills.
  • Experience in Yardi preferred.
  • A eye for detail and a knack for anticipating a customer’s need.
  • Ability to lift up to 30 pounds.
  • Luxury apartment experience is preferred.
  • Must have knowledge of the local area restaurants, bars, tourist attractions, city’s events, and services.
  • Must be able to read and write in English.
  • Attendance is an imperative job function.
  • Must be willing to work all shifts, including nights and weekends.
  • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.

Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.