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Concierge Assistant Jobs (NOW HIRING)

The Boston Consulting Group

Concierge Assistant

Atlanta, GA · On-site

$35.60K - $47.10K/yr

What You'll Do The Concierge Assistant role is an exciting opportunity for a hospitality-minded professional to serve as the face of BCG's Nexus Atlanta office. As the first point of contact for ...

Boston Consulting Group

Concierge Assistant

Atlanta, GA · Hybrid

$35.60K - $47.10K/yr

What You'll Do The Concierge Assistant role is an exciting opportunity for a hospitality-minded professional to serve as the face of BCG's Nexus Atlanta office. As the first point of contact for ...

LifeQuest

Concierge

Quakertown, PA

$15 - $25/hr

Monthly Employee Appreciation treats What will I do as a Concierge? * Assist with Employee orientation and training programs. * Assist with Employee Files. * Back-up Admissions. * Manage Reception ...

CoralTree Hospitality

Concierge

Boston, MA

$16.75 - $21.75/hr

Competes any duties and projects assigned by Chef Concierge. * Assist guests checking in and checking out Required Job Knowledge and Skills * Prior concierge, guest services, or related experience.

LifeQuest

Concierge

Quakertown, PA · On-site

$16/hr

Monthly Employee Appreciation treats What will I do as a Concierge? * Assist with Employee orientation and training programs. * Assist with Employee Files. * Back-up Admissions. * Manage Reception ...

LifeQuest

Concierge

Quakertown, PA · On-site

$16/hr

Monthly Employee Appreciation treats What will I do as a Concierge? * Assist with Employee orientation and training programs. * Assist with Employee Files. * Back-up Admissions. * Manage Reception ...

LifeQuest

Concierge

Quakertown, PA · On-site

$15 - $25/hr

Monthly Employee Appreciation treats What will I do as a Concierge? * Assist with Employee orientation and training programs. * Assist with Employee Files. * Back-up Admissions. * Manage Reception ...

Seaport Hotel

Concierge

Boston, MA · On-site

$33.75/hr

Competes any duties and projects assigned by Chef Concierge. * Assist guests checking in and checking out Required Job Knowledge and Skills * Prior concierge, guest services, or related experience.

Seaport Hotel

Concierge

Boston, MA · On-site

$16.75 - $21.75/hr

Competes any duties and projects assigned by Chef Concierge. * Assist guests checking in and checking out Required Job Knowledge and Skills * Prior concierge, guest services, or related experience.

Medpace, Inc.

Patient Concierge Assistant

Cincinnati, OH

$15.50 - $21.25/hr

Job Summary Our global activities are growing, and we are currently seeking a full-time, office-based assistant to join our Patient Recruitment & Retention team. This position will provide support to ...

Medpace, Inc.

Patient Concierge Assistant

Cincinnati, OH · On-site

$15.50 - $21.25/hr

Job Summary Our global activities are growing, and we are currently seeking a full-time, office-based assistant to join our Patient Recruitment & Retention team. This position will provide support to ...

Barkan

Lead Concierge

Baltimore, MD

Lead Concierge Come join our growing team! If you are looking for a rewarding role with ... If appropriate notify maintenance on call to assist. * Maintain strict adherence to key control ...

Barkan Management Company

Lead Concierge

Baltimore, MD · On-site

The Lead Concierge is a motivated, experienced, hands-on leader who ensures every resident has a ... If appropriate notify maintenance on call to assist. * Maintain strict adherence to key control ...

Pauli Ford

Sales Assistant

Saint Johns, MI

$17.50 - $23/hr

Customer Concierge: Assist customers with initial inquiries, ensuring they receive the fast, honest information Pauli Ford is known for. * Learn the Ropes: Shadow our top-performing Sales Consultants ...

Pauli Ford

Sales Assistant

Saint Johns, MI

$17.50 - $23/hr

Customer Concierge: Assist customers with initial inquiries, ensuring they receive the fast, honest information Pauli Ford is known for. * Learn the Ropes: Shadow our top-performing Sales Consultants ...

Pauli Ford

Sales Assistant

Saint Johns, MI · On-site

$17.50 - $23/hr

Customer Concierge: Assist customers with initial inquiries, ensuring they receive the fast, honest information Pauli Ford is known for. * Learn the Ropes: Shadow our top-performing Sales Consultants ...

Capitol Concierge

Concierge Manager

Washington, DC

$20 - $20.50/hr

You will coach and mentor team members, assist with resolving property-related issues, and oversee the day-to-day responsibilities of the concierge team to ensure a seamless resident and guest ...

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Concierge Assistant information

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$10

$23

$40

How much do concierge assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for concierge assistant in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concierge Assistant, and why are they important?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What are some common challenges faced by Concierge Assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

What are concierge assistants?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

More about Concierge Assistant jobs
What cities are hiring for Concierge Assistant jobs? Cities with the most Concierge Assistant job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
What states have the most Concierge Assistant jobs? States with the most job openings for Concierge Assistant jobs include:
What job categories do people searching Concierge Assistant jobs look for? The top searched job categories for Concierge Assistant jobs are:
Concierge Assistant jobs near you
Infographic showing various Concierge Assistant job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 94% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $48,191 per year, or $23.2 per hour.
Concierge Assistant

Concierge Assistant

The Boston Consulting Group

Atlanta, GA • On-site

$35.60K - $47.10K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Boston Consulting Group rating

9.4

Company rating: 9.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

2nd of 57 rated business consultants

Job description

Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
The Concierge Assistant role is an exciting opportunity for a hospitality-minded professional to serve as the face of BCG's Nexus Atlanta office. As the first point of contact for clients, visitors, and staff, this highly visible position sets the tone for the overall office experience. Under the supervision of the Office Experience Senior Manager, you'll play a key role in creating a warm, professional, and seamless environment by supporting day-to-day operations and delivering thoughtful, high-touch service that reflects BCG's culture and values
Key responsibilities include:
  • Greeting and directing visitors to their destination in a professional and courteous manner, offering amenities (e.g., water, restroom)
  • Greeting vendors daily to ensure a smooth experience
  • Assisting employees and visitors in navigating the space and using the desk reservation system; escorting visitors as needed
  • Handling guests' individual needs during their visit, including office assignments and other administrative requests
  • Monitoring the concierge inbox regularly and processing requests for guest space, conference room reservations, and visitor access.
  • Triaging meeting support requests (e.g., catering, IT) and ensuring details are communicated and executed accurately
  • Support internal reporting and documentation by preparing summaries, presentations, and maintaining organized records for leadership and team use
  • Compile and share weekly office operations recaps, ensuring alignment on priorities, decisions, and outstanding tasks
  • Coordinate package pick-up with staff members
  • Answering Concierge phone and directing calls accordingly
  • Assisting with basic IT requests (e.g., guest Wi-Fi login details)
  • Ordering employee access badges and liaising with building security to ensure seamless entry and audit compliance with BCG security protocols
  • Providing Information to visitors upon arrival Including validating parking upon request
  • Maintain the concierge meeting calendar
  • Supporting functional teams with large-scale meetings or events, including room management
  • Maintaining general cleanliness of the Concierge areas
  • Updating and maintaining office digital signage
  • Assisting with general office projects (e.g., printing and ordering) as needed

You're Good At
  • Creating a welcoming, professional environment and delivering exceptional, high quality service with a hospitality mindset
  • Exercising sound judgment and professionalism, especially when navigating unexpected requests or last-minute changes
  • Communicating effectively - both written and verbal - with warmth, clarity, and confidence
  • Managing multiple priorities with strong organizational and time management skills
  • Make effective use of downtime by identifying opportunities to assist If needed
  • Maintaining meticulous attention to detail and accuracy in a fast-paced setting
  • Collaborating seamlessly with team members and building strong relationships across all levels
  • Taking initiative, anticipating needs, and proactively identifying opportunities to enhance the office experience
  • Handling sensitive information with a high degree of integrity, discretion, and confidentiality
  • Adapting easily to changing priorities and demonstrating flexibility and composure under pressure
  • Representing BCG's values through a positive, professional demeanor and a client-first approach

What You'll Bring
What You'll Bring
  • Bachelor's degree strongly preferred
  • 0-2 years of experience in administrative support or customer service, ideally in a fast-paced or professional services environment
  • Strong service orientation and hospitality mindset
  • Excellent communication and organizational skills
  • Attention to detail and ability to multitask
  • Proficiency in Microsoft Office Suite and willingness to learn new systems
  • Ability to work periodic overtime as needed and be in office 5 days a week

Additional info
City: Atlanta (Downtown)
Additional Information
This role currently requires 5 days a week in office presence. This in-office plan allows for critically important learning, collaboration and networking with our colleagues.
Compensation Information:
Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
The base salary range for this role is $48,000-$54,000.
This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.
In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage:
  • Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
  • Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
  • Dental coverage, including up to $5,000 in orthodontia benefits
  • Vision insurance with coverage for both glasses and contact lenses annually
  • Reimbursement for gym memberships and other fitness activities
  • Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
  • Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
  • Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
  • Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.

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