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Concierge Assistant Jobs in Texas (NOW HIRING)

As the Assistant Lead Concierge, you will help guide a team of concierge ambassadors to ensure outstanding guest service experiences are being delivered to our residents, guests and prospects.

Concierge

Farmers Branch, TX · On-site

$15.25 - $19.75/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Farmers Branch, TX · On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Houston, TX

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Mansfield, TX

$14 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Irving, TX · On-site

$17 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Mansfield, TX · On-site

$15 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Houston, TX

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Mansfield, TX

$14 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Irving, TX · On-site

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Irving, TX

$14.50 - $18.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Houston, TX

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Farmers Branch, TX · On-site

$15.25 - $19.75/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Irving, TX · On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Irving, TX · On-site

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Houston, TX

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Houston, TX · On-site

$15 - $17/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Houston, TX · On-site

$12 - $13/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge

Irving, TX · On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Concierge (PRN)

Plano, TX · On-site

$15 - $17/hr

Concierge (PRN) Plano, TX Job Summary We are seeking a professional and personable PRN Concierge to ... Greet and welcome guests in a friendly and professional manner. * Assist guests with inquiries ...

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Concierge Assistant information

What are some common challenges faced by concierge assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

How do you get hired as a concierge assistant?

To get hired as a concierge assistant, candidates typically need customer service experience, strong communication skills, and familiarity with local services and amenities. Many employers prefer candidates with a high school diploma or equivalent and may require background checks or certifications in hospitality or customer service. Applying through hotel or property management companies and demonstrating professionalism during interviews can improve chances of employment.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a concierge assistant?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What is a concierge assistant?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.
What are the most commonly searched types of Concierge jobs in Texas? The most popular types of Concierge jobs in Texas are:
What are popular job titles related to Concierge Assistant jobs in Texas? For Concierge Assistant jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Concierge Assistant jobs in Texas look for? The top searched job categories for Concierge Assistant jobs in Texas are:
What cities in Texas are hiring for Concierge Assistant jobs? Cities in Texas with the most Concierge Assistant job openings:
Infographic showing various Concierge Assistant job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Assistant Lead Concierge

Stratton Amenities

Plano, TX • On-site

$17/hr

Part-time

Re-posted 26 days ago


Stratton Amenities rating

3.2

Company rating: 3.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description


Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
As the Assistant Lead Concierge, you will help guide a team of concierge ambassadors to ensure outstanding guest service experiences are being delivered to our residents, guests and prospects. Providing an exceptional living environment for our residents is something we feel passionately about and this is your opportunity to ensure our residents are receiving best-in-class service.
Position Requirements
  • Passion to deliver exemplary service and hospitality
  • Excellent verbal and written communication skills
  • Great leadership skills
  • Excellent problem-solving skills
  • Outstanding rapport and relationship building skills
  • Takes pride and ownership in the position and property
  • Ability to listen and react quickly to residents' and guests' requests in a genuine manner
  • Have outstanding guests service and amazing people skills
  • Be organized, proactive, productive and self-motivated showing a positive attitude
  • Think clearly, quickly, and efficiently to make concise decisions even under pressure

Responsibilities
  • Manage relationships with residents and property management
  • Lead by example
  • Coordinate schedules with Lead Concierge to ensure property is properly staffed with concierge staff. Fill in whenever there is need in case of call offs and emergencies
  • Maintain an excellent relationship with all residents, visitors, and prospects by adhering to our standards
  • Work with property management office staff to ensure clear communication and collaborative team environment with the Concierge Team
  • Assist with training new concierge ambassadors

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

What Stratton Amenities employees say

Hours and flexibility

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