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Virtual Concierge Jobs (NOW HIRING)

Alight Solutions

Concierge Ally - Virtual

Yuma, AZ · Hybrid

$15.25 - $19.75/hr

About the Role The Concierge Ally role provides compassionate service by handling healthcare ... Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a ...

Alight Solutions

Concierge Ally - Virtual

Charlotte, NC · Hybrid

$13.75 - $17.75/hr

About the Role The Concierge Ally role provides compassionate service by handling healthcare ... Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a ...

Alight Solutions

$15.50 - $20/hr

About the Role The Concierge Ally role provides compassionate service by handling healthcare ... Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a ...

Alight Solutions

$14 - $18/hr

About the Role The Concierge Ally role provides compassionate service by handling healthcare ... Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a ...

Alight Solutions

Concierge Ally - Virtual

Montana City, MT · Hybrid

$14.75 - $19/hr

About the Role The Concierge Ally role provides compassionate service by handling healthcare ... Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a ...

K Health

Care Concierge

New York, NY · On-site

$40K - $50K/yr

Care Concierge agents provide a warm and welcoming experience for both providers and patients ... Behind every leading health system is K Health's AI-powered virtual care engine. Esteemed health ...

Modena Cherry Creek

Concierge

Denver, CO

$15.75 - $20.25/hr

Concierge PRN Fridays 1pm-7pm Love to make a difference in the lives of seniors? At Modena Cherry ... virtual interviewer, to make the first step in our hiring process simple, convenient, and engaging ...

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Virtual Concierge information

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How much do virtual concierge jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for virtual concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges Virtual Concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What are virtual concierges?

Virtual concierges are digital or remote professionals who assist clients or customers with a variety of tasks, such as making reservations, answering questions, providing recommendations, and managing appointments. They use online communication tools like chat, email, or phone to deliver personalized services without being physically present. Virtual concierges are commonly employed by hotels, property management companies, and businesses looking to enhance customer experience. Their goal is to provide convenient, efficient, and accessible support tailored to individual needs.

What are the key skills and qualifications needed to thrive as a Virtual Concierge, and why are they important?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What Is a Virtual Concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs
What cities are hiring for Virtual Concierge jobs? Cities with the most Virtual Concierge job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
What states have the most Virtual Concierge jobs? States with the most job openings for Virtual Concierge jobs include:
What job categories do people searching Virtual Concierge jobs look for? The top searched job categories for Virtual Concierge jobs are:
Virtual Concierge jobs near you
Business Development Manager, Virtual Concierge

Business Development Manager, Virtual Concierge

Best Upon Request Corporate, Inc.

Dallas, TX

$55K - $85K/yr

Full-time

Posted 28 days ago

Job description

Title: Business Development Manager, Virtual Concierge
Reports to: CEO
Location: Dallas, TX; Atlanta, GA — field-based role; you are expected to be out with clients and prospects daily
Compensation: $55,000 base + commission | OTE $85,000 at target, $100,000+ at stretch | Full benefits
FLSA Status: Exempt
About BEST
Best Upon Request (BEST) is a values-based, Great Place to Work-Certified company providing on-site concierge services as an employee benefit and patient amenity to healthcare systems and large employers across the United States. Headquartered in Cincinnati, Ohio.
Role Summary

We’re hiring a Business Development Manager to lead new business development for BEST’s Virtual Concierge offering. You’ll re-engage a warm contact base, book meetings, and close annual subscription contracts with HR executives, benefits leaders, and brokers across corporate, professional services, law firm, and SMB markets.
This is a ground-floor opportunity to work directly with our CEO, help shape the go-to-market strategy, and build a book of business in a category that’s ready for growth. You’re not sitting behind a desk; you’re out in the market every day.
What You'll Do
Business Development amp; Pipeline Management
  • Re-engage BEST’s existing warm contact base and build a pipeline of qualified prospects including HR executives, benefits leaders, brokers, and decision-makers at corporations, law firms, professional services firms, and SMBs.
  • Get in front of people with coffee meetings, prospect lunches, cold calls, LinkedIn outreach, and showing up where your buyers are. This is not a desk job.
  • Lead consultative scoping conversations to right-size the subscription tier for each prospect and build a compelling business case.
  • Own the full sales cycle: outreach, deck, proposal, close and log every activity in HubSpot in real time.
Market Development
  • Work directly with the CEO to refine our Virtual Concierge go-to-market strategy; represent BEST at industry events and conferences.
  • Use modern tools including AI (Claude) and HubSpot to work efficiently and punch above your weight.
  • Drive adoption and utilization with new clients post-close you’re selling annual contracts that auto-renew; a client who underutilizes the program is a churn risk.
What success looks like in year one
  • A full pipeline consistently moving through the funnel.
  • First contracts signed and revenue on the board.
  • HubSpot reflects real, current activity — no black holes, no stale deals.
  • A clear read on which segments and buyer profiles convert best — and a sharpened strategy to match.
This Role Is Right For You If
  • You’re energized by commission tied to your output
  • Coffee meetings, prospect lunches, and industry events are how you naturally operate, not something you have to be pushed to do.
  • You have executive presence and are credible in rooms with senior HR and benefits leaders and comfortable cold calling them the day before.
  • You’re disciplined: your pipeline, calendar, and follow-ups stay current without being reminded.
  • You want to build something, not just fill a role.
Required
  • Outbound sales experience, comfortable cold calling, managing a pipeline, and owning a number.
  • Strong written and verbal communication, your outreach gets responses and your decks are client-ready.
  • Proficiency in Microsoft Office, PowerPoint, Excel, and Word.
  • HubSpot or comparable CRM, every call, meeting, and deal stage logged in real time.
  • Based in Dallas, TX or Atlanta, GA other major Texas and Georgia markets considered.
Preferred
  • Experience selling SaaS, subscription-based, or recurring-revenue products, you understand annual contracts and what it takes to keep clients renewing.
  • Familiarity with the HR or benefits buyer or a demonstrated ability to learn a new industry quickly.
  • Experience in employee benefits, corporate wellness, or a related field.
  • Active LinkedIn presence used as a real sales and prospecting tool.
Logistics
  • Field-based, Dallas TX or Atlanta, GA. In-person client meetings and travel required; this is not a work-from-home position.
  • Background check required.
Growth amp; Opportunity
Strong performers in this role have a clear path to a senior Business Development or Director-level role as BEST’s Virtual Concierge business grows. You’ll work directly with the CEO from day one and have genuine influence over the product and go-to-market strategy, not just the execution of it.
How to Apply
Submit your resume. Optional but appreciated: a brief note on a sale, relationship, or win you’re proud of and what made it happen. We read every one.
https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d0934bc7b00193891ac7fb0ffb amp;id=8a78839f9eb34c4a019ed75e376a2660 amp;source= amp;lang=en
BEST values transparency, accountability, and teamwork. We are an equal opportunity employer committed to creating an inclusive environment for all team members.

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