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Virtual Concierge Jobs (NOW HIRING)

AA2IT

Concierge Receptionist

Miami, FL · On-site

$14.25 - $17.25/hr

Concierge Receptionist Pay Rate: $18 Hours: M-F 8-5 Location: Apple Office - 1 Alhambra Plaza ... Virtual Interview

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How much do virtual concierge jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for virtual concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs
What cities are hiring for Virtual Concierge jobs? Cities with the most Virtual Concierge job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
What states have the most Virtual Concierge jobs? States with the most job openings for Virtual Concierge jobs include:
What job categories do people searching Virtual Concierge jobs look for? The top searched job categories for Virtual Concierge jobs are:
Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 44% Physical, 2% Hybrid, and 54% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge Receptionist

AA2IT

Miami, FL • On-site

$14.25 - $17.25/hr

Other

Re-posted yesterday

Job description

Concierge Receptionist

Pay Rate: $18 Hours: M-F 8-5 Location: Apple Office - 1 Alhambra Plaza, Suite 700, Coral Gables, FL 33134

Overview of Work Environment/Client Nuances:

  • Greeting people and employees
  • Assisting vendors
  • Getting temporary badges
  • Escort people or client
  • Setting up conference room
  • Things needed in the meeting room
  • Restocking and ordering snacks
  • Sending and receiving packages, mails

Licenses/Certifications: N/A

Must Have Skills:

  • Bilingual and Spanish
  • Previous Receptionist role

Nice to have skills:

  • Organized
  • Problem – solving
  • Knowledge of Apple products, knows basic function of Apple products (Iphone, Ipad, Mac)

Years of Experience: 1 – 2 years of experience as receptionist

Education: At least HS diploma

Software skills: Basic Apple Programs (Safari Web)

Interview Process: Virtual Interview

Apply