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Virtual Concierge Jobs in California (NOW HIRING)

Hostie

Chief of Staff

San Francisco, CA · On-site

About Hostie Hostie is your restaurant's Virtual Concierge, making sure every call, text, or question gets answered in your voice. Behind the scenes, we handle guest communication, reservations ...

The Wonderful Company

Winery Concierge

Napa, CA · On-site

$24 - $26/hr

... virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videos * Career ...

The Wonderful Company

Winery Concierge

Napa, CA

$24 - $26/hr

... virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videos * Career ...

Lewis Cellars

Winery Concierge

Napa, CA

... virtual mental health resources * life coaching * engaging employee community groups * cash rewards for healthy habits and fitness reimbursements * library of on-demand fitness videos * Career ...

Benchmark

Floor Concierge/Lounge Attendant

Pleasanton, CA · On-site

$17.25 - $22.25/hr

... Concierge. To be successful in this role, this individual must be self-motivated, demonstrate a ... Daily communication with AV, Virtual Planner, Regional Manager * Provide Room and AV orientations ...

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Virtual Concierge information

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$10

$17

$25

How much do virtual concierge jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for virtual concierge in California is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges virtual concierges face when managing multiple guest requests simultaneously?

Virtual Concierges often juggle a high volume of inquiries across various platforms, which can make prioritizing and addressing each guest’s needs challenging. Effective time management, strong communication skills, and the ability to quickly access and relay information are essential to ensuring prompt, personalized service. The role frequently requires multitasking—coordinating reservations, answering questions, and resolving issues—all while maintaining a friendly, professional demeanor. Leveraging digital tools and establishing clear workflows can help manage these demands efficiently.

What are the key skills and qualifications needed to thrive as a virtual concierge?

To thrive as a Virtual Concierge, you need strong customer service skills, attention to detail, and often a background in hospitality or administration. Familiarity with CRM software, booking platforms, and communication tools like live chat or email systems is typically required. Exceptional communication, problem-solving abilities, and a proactive attitude help deliver personalized and seamless guest experiences remotely. These skills ensure that clients receive prompt, accurate assistance, fostering satisfaction and loyalty in a virtual environment.

What is a virtual concierge?

A virtual concierge, also known as a personal concierge, offers various administrative and organizational services while working and communicating remotely to help busy clients or businesses. As a virtual concierge, you’re typically on-call and fulfill the essential tasks that your clients don’t have time to do or can’t do on their own. Job duties include making travel arrangements, scheduling meetings, answering phone calls and emails, researching various information, and invoicing or maintaining files. Customer service skills are vital for this career, and you need to be highly organized to manage daily activities for several clients at a time.

What is the difference between Virtual Concierge vs Virtual Assistant?

AspectVirtual ConciergeVirtual Assistant
CredentialsCustomer service experience, hospitality or related certifications often preferredAdministrative skills, basic computer proficiency, sometimes specific software training
Work EnvironmentRemote, client-facing, often in hospitality or luxury servicesRemote, administrative support across various industries
Employer & IndustryHotels, resorts, luxury services, travel companiesBusinesses, entrepreneurs, corporate clients across multiple sectors
Search & Comparison IntentCustomer service, hospitality, guest experienceAdministrative support, scheduling, email management

While both roles operate remotely and require strong communication skills, a Virtual Concierge focuses on guest services and hospitality-related tasks, whereas a Virtual Assistant handles administrative duties across various industries. Understanding these differences helps job seekers target the right opportunities based on their skills and career goals.

More about Virtual Concierge jobs
What are the most commonly searched types of Concierge jobs in California? The most popular types of Concierge jobs in California are:
What are popular job titles related to Virtual Concierge jobs in California? For Virtual Concierge jobs in California, the most frequently searched job titles are:
What job categories do people searching Virtual Concierge jobs in California look for? The top searched job categories for Virtual Concierge jobs in California are:
What cities in California are hiring for Virtual Concierge jobs? Cities in California with the most Virtual Concierge job openings:
Virtual Concierge jobs near you
Infographic showing various Virtual Concierge job openings in California as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, 2% Temporary, and 3% Contract. Highlights an 44% Physical, 3% Hybrid, and 53% Remote job distribution, with an average salary of $37,195 per year, or $17.9 per hour.

Chief of Staff

Hostie

San Francisco, CA • On-site

Full-time

Posted 5 days ago

Job description

About Hostie
Hostie is your restaurant's Virtual Concierge, making sure every call, text, or question gets answered in your voice. Behind the scenes, we handle guest communication, reservations, events, and takeout automatically, all in one place. Hostie takes care of the noise so your staff can focus on the service.
Restaurants across North America use Hostie to ensure no guest goes unanswered while giving their teams more time to focus on hospitality.
Hostie integrates with platforms like OpenTable, Toast, and SevenRooms and is backed by Gradient Ventures (Google's AI fund), Obvious Ventures (founded by Ev Williams), and leading hospitality investors.
What You'll Do
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