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Concierge Director Jobs (NOW HIRING)

Maxwell Group

Concierge/Receptionist Full Time

Greenville, SC · On-site

$13.50 - $16.25/hr

As the Concierge , (Director of First Impressions) is the "face" of the community and quite often the first contact for prospects, guests, and family members. This position is part of the Member ...

The Gables

Concierge/Receptionist Full Time

Greenville, SC · On-site

$13.50 - $16.25/hr

As the Concierge , (Director of First Impressions) is the "face" of the community and quite often the first contact for prospects, guests, and family members. This position is part of the Member ...

Seaport Hotel

Concierge

Boston, MA

$16.75 - $21.75/hr

You will report directly to the Concierge Manager with indirect reports to the Guest Services Manager on Duty and the Director of Guest Services. Schedule Requirements The operation is 24 hours a day ...

Stratton Amenities

Concierge/Security

Seattle, WA

$16 - $17.50/hr

... Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Pay range: $20-$21 ...

Stratton Amenities

Concierge/Security

Oakland, CA

$20 - $21/hr

... Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Pay range: $20-$21 ...

Seaport Hotel

Concierge

Boston, MA · On-site

$33.75/hr

You will report directly to the Concierge Manager with indirect reports to the Guest Services Manager on Duty and the Director of Guest Services. Schedule Requirements The operation is 24 hours a day ...

CoralTree Hospitality

Concierge

Boston, MA · On-site

$16.75 - $21.75/hr

You will report directly to the Concierge Manager with indirect reports to the Guest Services Manager on Duty and the Director of Guest Services. Schedule Requirements The operation is 24 hours a day ...

Tradition Senior Living

Concierge - Full Time

Houston, TX · On-site

$14.75 - $19/hr

The Concierge Team Member reports directly to our Concierge Director who oversees day to day operations of the community's Concierge department. Responsibilities... Guests Relations: * Greet all ...

Tradition Senior Living

Concierge - Full Time

Houston, TX

$14.25 - $18.25/hr

The Concierge Team Member reports directly to our Concierge Director who oversees day to day operations of the community's Concierge department. Responsibilities... Guests Relations: * Greet all ...

Phoenix Senior Living

Concierge

Beaufort, SC

$14 - $18.25/hr

Shift details: Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Beaufort, SC · On-site

$14 - $18.25/hr

Shift details: Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Lexington, KY · On-site

$13.50 - $17.50/hr

Concierge PT & PRN shifts available 2nd & 3rd Shifts Monday, Tuesday, Wednesday: 3:30pm-Midnight ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

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Concierge Director information

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How much do concierge director jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for concierge director in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

How much does a head concierge make?

A head concierge typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the establishment. Senior concierges with management responsibilities may earn higher salaries and often require strong customer service skills and industry certifications.

What jobs pay 500,000 a year in the US?

Concierge Directors typically do not earn $500,000 annually; such high salaries are usually associated with executive roles like CEOs, investment bankers, or specialized medical professionals. These positions often require extensive experience, advanced degrees, and leadership responsibilities. Compensation at this level may include base salary, bonuses, and stock options, often in large corporations or high-income industries.

How much is the salary of a concierge?

The salary of a concierge director typically ranges from $40,000 to $80,000 annually, depending on experience, location, and the size of the property or organization. Senior roles or those in high-end establishments may earn higher compensation, often supplemented with bonuses or benefits.

What are the key skills and qualifications needed to thrive as a Concierge Director, and why are they important?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

What does a concierge director do?

A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate services such as reservations, transportation, and local recommendations, often requiring strong customer service skills and leadership abilities.

How does a Concierge Director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is a Concierge Director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.
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Concierge Director jobs near you
Infographic showing various Concierge Director job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Concierge Director

Concierge Director

Richardson Properties, LLC

Little Rock, AR • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Concierge Director - Luxury Apartment Community
Richardson Properties | Little Rock, AR
Are you a hospitality-focused leader who thrives on delivering exceptional customer experiences? Richardson Properties is seeking a professional, energetic, and service-driven Concierge Director to lead our concierge team at one of our luxury apartment communities.
This is an exciting opportunity for an experienced customer service professional who enjoys leading teams, building resident relationships, and creating a first-class living experience. As the Concierge Director, you will serve as the face of the community while overseeing daily concierge operations and ensuring residents receive outstanding service.
Why Join Richardson Properties?
  • Competitive compensation
  • Comprehensive benefits package
  • Health, dental, and vision insurance
  • Flexible spending accounts
  • 401(k) retirement plan
  • Paid holidays and paid time off
  • Opportunity to work in a luxury residential environment
  • Supportive leadership team and growth opportunities
Key Responsibilities
  • Lead, schedule, and supervise the concierge team
  • Create monthly schedules for concierge staff and seasonal team members
  • Foster a culture of professionalism, teamwork, and exceptional resident service
  • Recruit, train, coach, and mentor concierge team members
  • Serve as the primary point of contact for resident, vendor, and visitor needs
  • Handle resident requests and provide personalized recommendations and assistance
  • Address and resolve resident, guest, and staff concerns in a timely and professional manner
  • Answer telephone calls, respond to inquiries, and ensure prompt follow-up
  • Maintain extensive knowledge of the community, amenities, and services
  • Follow up on service requests and emergency maintenance requests
  • Assist with administrative and operational tasks as assigned
Qualifications
  • Minimum of 4 years of customer service experience
  • Previous leadership or supervisory experience preferred
  • Bookkeeping experience required
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Detail-oriented with exceptional follow-through
  • Ability to remain calm and professional in a fast-paced environment
  • Strong problem-solving and customer service skills
  • High school diploma or equivalent required
Physical Requirements
  • Ability to lift up to 60 pounds
  • Ability to walk the property regularly and climb stairs
  • Ability to bend, stoop, squat, kneel, reach overhead, and move furniture as needed
  • Ability to sit for extended periods and work nights and weekends when required
  • Must meet residency requirements for the community

If you are passionate about hospitality, leadership, and creating exceptional resident experiences, we invite you to apply and become part of the Richardson Properties team.

Apply