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Concierge Director Jobs (NOW HIRING)

Epic Healthcare

Concierge

Marietta, PA

$14.75 - $19/hr

Concierge Are you a friendly, organized, and customer-service-oriented individual? We're looking ... Answer phone calls and direct inquiries appropriately * Provide general information and assistance ...

The Enclave Of Springboro

Concierge

Springboro, OH

$13.75 - $17.75/hr

What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition Reimbursement ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

Bridge Senior Living

Concierge

Springboro, OH · On-site

$13.75 - $17.75/hr

What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition Reimbursement ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

The Enclave Of Springboro

Concierge

Springboro, OH

$13.75 - $17.75/hr

What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition Reimbursement ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

Bridge Senior Living

Concierge

Franklin, MA · On-site

$17 - $17.50/hr

Concierge! Qualifications of an ideal Concierge: * High school diploma or equivalent (GED) * CPR ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

FirstService Residential

Concierge

Clearwater, FL

$22 - $24/hr

A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills & Qualifications: * Education, Experience ...

FirstService Residential

Concierge

Dunedin, FL

$22 - $24/hr

A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills & Qualifications: * Education, Experience ...

FirstService Residential Careers

Concierge

Dallas, TX · On-site

$17.50/hr

A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills - Qualifications: Education, Experience ...

AA2IT

Concierge

Dearborn, MI · On-site

$14.25 - $18.50/hr

Concierge Start/End Dates: 4/1/2025 - 7/1/2025 Work Location: 20600 Rotunda Dr. Dearborn, MI 48124 ... directing them. On Monday's they have new hires so point them in the right direction. Must Have ...

FirstService Residential

Concierge

Dallas, TX

$17.50/hr

A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills - Qualifications: Education, Experience ...

The Enclave Of Franklin

Concierge

Franklin, MA

$15.75 - $20.25/hr

Concierge! Qualifications of an ideal Concierge: * High school diploma or equivalent (GED) * CPR ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

FirstService Residential Careers

Concierge

Dunedin, FL · On-site

$22 - $24/hr

A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills & Qualifications: * Education, Experience ...

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How much do concierge director jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for concierge director in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concierge Director, and why are they important?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

How does a Concierge Director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is a Concierge Director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

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What cities are hiring for Concierge Director jobs? Cities with the most Concierge Director job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
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Concierge Director jobs near you
Infographic showing various Concierge Director job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 30% Full Time, 58% Part Time, 4% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Concierge

Concierge

American House Senior Living Communities

Bonita Springs, FL • On-site

$14.50 - $18.75/hr

Part-time

Posted 18 days ago

American House Senior Living rating

5.8

Company rating: 5.8 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

141st of 228 rated social care providers

Job description

Concierge (Part Time, Evenings)
Concierge Position Summary
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during weekends and as scheduled.
Primary Responsibilities for Concierge:
  • Ensure the highest quality of customer service is available for our residents
  • Answers a multiline telephone, screens and directs calls
  • Greets guests and residents entering the building and may direct to correct destination
  • Respond and address to any resident concerns which arise during shift
  • Provides general administrative and clerical support
  • Schedules appointments
  • Receive and sort mail and deliveries
  • Must be proficient in word processing, spreadsheets, and email
  • Responsible for carrying out any emergency procedures required during shift
  • Responsible to be knowledgeable and successful using the BILD sales system
  • Responsible for running or overseeing weekend activities
  • Notifies Executive Director of emergency situations
  • Notes areas or articles in need of repair and reports to Assistant Director
  • Other duties as assigned by Executive Director

Company Overview
Founded in 1979, American House Senior Living Communities' vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

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