Concierge
Flower Mound, TX · On-site
$18 - $18.50/hr
Medical
Dental
Vision
Retirement
PTO
A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills - Qualifications: * Education, Experience ...
Concierge
Flower Mound, TX · On-site
$18 - $18.50/hr
Medical
Dental
Vision
Retirement
PTO
A concierge position requires a passion for people and dedication to providing superior customer ... Performs other job-related duties as directed. Skills - Qualifications: * Education, Experience ...
Concierge
$25/hr
This role combines the responsibilities of a Lifestyle Director and a Concierge, ensuring a seamless and luxurious experience for residents while maintaining a vibrant and engaging community ...
Concierge
$25/hr
This role combines the responsibilities of a Lifestyle Director and a Concierge, ensuring a seamless and luxurious experience for residents while maintaining a vibrant and engaging community ...
Concierge
La Quinta, CA · On-site
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
CENTURY GOLF PARTNERS MANAGEMENT ConciergePosition Description POSITION SUMMARY The Concierge reports directly to the Membership Operations Director and is responsible for providing concierge and ...
Concierge
La Quinta, CA · On-site
$21/hr
Medical
Dental
Vision
Life
Retirement
PTO
CENTURY GOLF PARTNERS MANAGEMENT ConciergePosition Description POSITION SUMMARY The Concierge reports directly to the Membership Operations Director and is responsible for providing concierge and ...
Concierge
Miami Beach, FL · On-site
$25/hr
This role combines the responsibilities of a Lifestyle Director and a Concierge, ensuring a seamless and luxurious experience for residents while maintaining a vibrant and engaging community ...
Concierge
Miami Beach, FL · On-site
$25/hr
This role combines the responsibilities of a Lifestyle Director and a Concierge, ensuring a seamless and luxurious experience for residents while maintaining a vibrant and engaging community ...
Concierge - Part Time
Plainfield, IL · On-site
$15 - $19.50/hr
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during ...
Concierge - Part Time
Plainfield, IL · On-site
$15 - $19.50/hr
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during ...
Concierge - Part Time
Plainfield, IL · On-site
$15 - $19.50/hr
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during ...
New
Concierge - Part Time
Plainfield, IL · On-site
$15 - $19.50/hr
Concierge Position Summary Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall management/integrity of the building during ...
New
Concierge
$15 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
Frontier Senior Living is currently seeking an outstanding Concierge to join the Laurel Glen at ... Support and assist with sales office matters as directed by the Executive Director. * Customer ...
New
Concierge
$15 - $16.50/hr
Medical
Dental
Vision
Life
Retirement
Frontier Senior Living is currently seeking an outstanding Concierge to join the Laurel Glen at ... Support and assist with sales office matters as directed by the Executive Director. * Customer ...
New
Concierge
$14.50 - $18.50/hr
A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and ...
Posted today
Quick apply
Concierge
$14.50 - $18.50/hr
A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and ...
Posted today
Concierge
Redmond, WA · On-site
$21 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Overview Concierge Hiring Now! Are you interested in a career with a consistent schedule where you ... Greet and direct visitors, families, residents, and employees to the right person or place and ...
Concierge
Redmond, WA · On-site
$21 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Overview Concierge Hiring Now! Are you interested in a career with a consistent schedule where you ... Greet and direct visitors, families, residents, and employees to the right person or place and ...
Courtesy Patrol (Overnight)
Oakland, CA · On-site
$18.50 - $21.75/hr
... and/or Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Stratton ...
Courtesy Patrol (Overnight)
Oakland, CA · On-site
$18.50 - $21.75/hr
... and/or Concierge Director. • Inspect all doors and amenity spaces while patrolling the community. • Reset furniture in amenities to maintain standards and prepare for the next day. Stratton ...
Concierge
Upper Marlboro, MD · On-site
$18 - $20/hr
Concierge opening at our Largo Landing community located in Upper Marlboro, MD. JOB TITLE ... Answer telephone calls and direct to appropriate individual or take messages as needed. * Provide ...
New
Quick apply
Concierge
Upper Marlboro, MD · On-site
$18 - $20/hr
Concierge opening at our Largo Landing community located in Upper Marlboro, MD. JOB TITLE ... Answer telephone calls and direct to appropriate individual or take messages as needed. * Provide ...
New
Concierge
Norfolk, NE · On-site
$15.25 - $19.75/hr
Join The Heritage at Fountain Point as a Concierge! At Heritage Communities, you're more than your ... Greeting and directing visitors, and managing all incoming phone calls, transferring them to the ...
Concierge
Norfolk, NE · On-site
$15.25 - $19.75/hr
Join The Heritage at Fountain Point as a Concierge! At Heritage Communities, you're more than your ... Greeting and directing visitors, and managing all incoming phone calls, transferring them to the ...
Concierge
Houston, TX · On-site
$16 - $17/hr
Reports to Lead Concierge and Regional Director. * Maintains a professional demeanor and polished appearance at all times. * Follows safety procedures and maintains a safe work environment * Performs ...
Concierge
Houston, TX · On-site
$16 - $17/hr
Reports to Lead Concierge and Regional Director. * Maintains a professional demeanor and polished appearance at all times. * Follows safety procedures and maintains a safe work environment * Performs ...
Concierge
$20/hr
Medical
Dental
Vision
PTO
Answer and direct incoming phone calls. * Manage the front desk and visitor sign-in/sign-out ... Previous customer service, receptionist, or concierge experience preferred. * Excellent ...
Quick apply
Concierge
$20/hr
Medical
Dental
Vision
PTO
Answer and direct incoming phone calls. * Manage the front desk and visitor sign-in/sign-out ... Previous customer service, receptionist, or concierge experience preferred. * Excellent ...
Concierge
Cedar Rapids, IA · On-site
$15.25 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and ...
Concierge
Cedar Rapids, IA · On-site
$15.25 - $19.75/hr
Medical
Dental
Vision
Life
Retirement
PTO
A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and ...
Concierge
Redmond, WA · On-site
$21 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact ... Greet and direct visitors, families, residents, and employees to the right person or place and ...
New
Concierge
Redmond, WA · On-site
$21 - $22/hr
Medical
Dental
Vision
Retirement
PTO
Concierge Hiring Now! Are you interested in a career with a consistent schedule where you interact ... Greet and direct visitors, families, residents, and employees to the right person or place and ...
New
Concierge
$15.25 - $19.75/hr
A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and ...
Quick apply
Concierge
$15.25 - $19.75/hr
A concierge will perform a variety of clerical tasks, coordinate activities, manage requests, distribute correspondence, direct phone calls, and interact with all visitors, guests, residents and ...
Concierge Director information
See salary details
$11.06 - $12.37
3% of jobs
$12.37 - $13.68
6% of jobs
$14.82 is the 25th percentile. Wages below this are outliers.
$13.68 - $14.99
18% of jobs
$14.99 - $16.30
16% of jobs
The median wage is $16.78 / hr.
$16.30 - $17.61
19% of jobs
$17.61 - $18.92
12% of jobs
$19.07 is the 75th percentile. Wages above this are outliers.
$18.92 - $20.24
12% of jobs
$20.24 - $21.55
5% of jobs
$21.55 - $22.86
4% of jobs
$22.86 - $24.17
3% of jobs
$24.17 - $25.48
2% of jobs
$11
$18
$25
How much do concierge director jobs pay per hour?
As of Aug 14, 2026, the average hourly pay for concierge director in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
How much does a concierge director make?
A concierge director typically earns between $50,000 and $90,000 annually, depending on experience, location, and the size of the organization. They often oversee guest services and may require strong leadership and customer service skills, with some roles offering bonuses or benefits.
What is the difference between Concierge Director vs Concierge Manager?
| Aspect | Concierge Director | Concierge Manager |
|---|---|---|
| Credentials | Experience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are common | Similar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred |
| Work Environment | Oversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residences | Manages daily operations of concierge staff, directly assisting guests in hotels or resorts |
| Employer & Industry | Luxury hotels, resorts, high-end residential buildings | Hotels, resorts, luxury residential properties |
The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.
What are the key skills and qualifications needed to thrive as a concierge director?
To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.
What does a concierge director do?
A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate services such as reservations, transportation, and local recommendations, often requiring strong customer service skills and leadership abilities.
How does a concierge director typically collaborate with other departments to enhance guest satisfaction?
A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.
What is a concierge director?
A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.
More about Concierge Director jobs
What cities are hiring for Concierge Director jobs?
Cities with the most Concierge Director job openings:
What are the most commonly searched types of Concierge jobs?
The most popular types of Concierge jobs are:
What states have the most Concierge Director jobs?
States with the most job openings for Concierge Director jobs include:
What job categories do people searching Concierge Director jobs look for?
The top searched job categories for Concierge Director jobs are:
$18 - $20/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted yesterday
New
Job description
Description
Job Overview:
A concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.
Working as a FirstService Concierge means that your focus is to ensure the needs and requests of residents are met and that each resident has a memorable 5-star, community-living experience. The Concierge is expected to have an in-depth knowledge of the local area. Residents will approach the concierge with questions, seeking suggestions, and demanding problem resolutions. Often concierges will make reservations for restaurants, spas, shows and special events. Requests from residents can range from arranging transportation or providing directions. The concierge must make an effort to develop relationships with local business owners and VIPs in order to facilitate the fulfillment of resident requests.
Your Responsibilities:
Skills & Qualifications:
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18 - $20 / hour
Schedule: Full Time (Sunday through Thursday 3pm to 11pm)
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.
Job Overview:
A concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge.
Working as a FirstService Concierge means that your focus is to ensure the needs and requests of residents are met and that each resident has a memorable 5-star, community-living experience. The Concierge is expected to have an in-depth knowledge of the local area. Residents will approach the concierge with questions, seeking suggestions, and demanding problem resolutions. Often concierges will make reservations for restaurants, spas, shows and special events. Requests from residents can range from arranging transportation or providing directions. The concierge must make an effort to develop relationships with local business owners and VIPs in order to facilitate the fulfillment of resident requests.
Your Responsibilities:
- Demonstrates superior customer service at all times and a genuine desire to serve.
- Warmly greets and directs residents and guests arriving to or departing from the property.
- Maintains an active presence at the Front Desk. Monitors and announces visitors and controls access to the property. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk procedures.
- Handles all concierge duties with enthusiasm including, but not limited to: processing incoming mail and outgoing packages; answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events; travel and meeting planning; delivering dry cleaning; and coordinating housekeeping or other community-specific services (for example, dog walking).
- Possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area in order to enhance a 5-star residential-living experience.
- Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property.
- Adheres to all Front Desk procedures including, but not limited to: reviewing and completing Daily Activity Reports (DAR); completing incident reports for management; and responding to emergency situations.
- Adheres to company standards for resident and guest services.
- Undertakes administrative tasks related to the Front Desk and back-of-house operations as requested.
- Ensures that resident and guest concerns are resolved in a professional and timely manner. Reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction.
- Maintains a professional demeanor and polished appearance at all times.
- Assists in the training of concierge staff.
- Follows safety procedures and maintains a safe work environment.
- Performs other job-related duties as directed.
Skills & Qualifications:
- Education, Experience & Skills Requirements:
- High school diploma or equivalency required.
- A degree in hospitality management or business administration strongly desired.
- Fluency in one or more foreign languages is also a plus.
- Minimum of one year of high-end/luxury of hospitality or property management experience preferred.
- Must possess excellent verbal and written communication skills.
- Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional.
- Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional distance from residents and guests.
- Must be able to work independently with minimal supervision while acting with discretion and maintaining confidentiality.
- Must be a team player with a strong work ethic.
- Computer & Equipment Requirements: Proficiency in Microsoft Office and information system hardware/software required. Ability to type a minimum of 30 words per minute. Performs a wide variety of tasks using a computer and other electronic systems (e.g., key track, telephones, radios, television, monitors, etc.).
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18 - $20 / hour
Schedule: Full Time (Sunday through Thursday 3pm to 11pm)
Disclaimer:
This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com .
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com ; we will respond in accordance with Local Law 144, within 30 days.