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Concierge Director Jobs (NOW HIRING)

Phoenix Senior Living

Concierge

Beaufort, SC · On-site

$14 - $18.25/hr

Shift details: Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Lexington, KY · On-site

$13.50 - $17.50/hr

Concierge PT & PRN shifts available 2nd & 3rd Shifts Monday, Tuesday, Wednesday: 3:30pm-Midnight ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Kings Mountain, NC · On-site

$15 - $19.25/hr

PRN Concierge PURPOSE Concierge The Concierge is often the initial contact and first impression ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Loganville, GA · On-site

$13.25 - $17.25/hr

Concierge Monday- Friday; Every other weekend required and alternating holidays, it is a rotating ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Marietta, GA · On-site

$14.75 - $19/hr

Shift details: Concierge Available Shifts include: Monday - Friday 4:00pm - 8:00pm Saturday ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Lexington, KY

$13.50 - $17.50/hr

Concierge PT & PRN shifts available 2nd & 3rd Shifts Monday, Tuesday, Wednesday: 3:30pm-Midnight ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Loganville, GA · On-site

$13.25 - $17.25/hr

Concierge Monday- Friday; Every other weekend required and alternating holidays, it is a rotating ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Phoenix Senior Living

Concierge

Marietta, GA · On-site

$14.75 - $19/hr

Shift details: Concierge Available Shifts include: Monday - Friday 4:00pm - 8:00pm Saturday ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Associa

Concierge

Las Vegas, NV · On-site

$18.56/hr

The Concierge supports the General Manager and works with all onsite employees. This position ... Meet and direct contractors and service providers on site as needed * Walk all amenities, grounds ...

PBS Facility Services

Director of Concierge

Brooklyn, NY · On-site

$85K - $90K/yr

The Director of Concierge will play a crucial role in training and retraining team members as necessary, fostering a cohesive team culture, and guaranteeing the attainment of daily and weekly ...

Phoenix Senior Living

Part Time Concierge

Charlotte, NC · On-site

$14.50 - $18.75/hr

Shift details: Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

The Seville of San Clemente

Concierge

San Clemente, CA · On-site

$20/hr

Hourly / Non-Exempt Supervisor: HR/Business Office Director GENERAL SUMMARY: The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner ...

The Seville of San Clemente

Concierge

San Clemente, CA · On-site

$20/hr

Hourly / Non-Exempt Supervisor: HR/Business Office Director GENERAL SUMMARY: The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner ...

Phoenix Senior Living

Part Time Concierge

Charlotte, NC · On-site

$14.50 - $18.75/hr

Shift details: Concierge Monday- Friday; Every other weekend required PURPOSE Concierge The ... Other responsibilities include assisting the Associate Director /HR Designee in the community ...

Seville Services LLC

Concierge

San Clemente, CA · On-site

$20/hr

Hourly / Non-Exempt Supervisor: HR/Business Office Director GENERAL SUMMARY: The Concierge is responsible for answering and transferring all incoming calls in a courteous and professional manner ...

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Concierge Director information

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How much do concierge director jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for concierge director in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

How much does a concierge director make?

A concierge director typically earns between $50,000 and $90,000 annually, depending on experience, location, and the size of the establishment. They often oversee guest services, manage staff, and ensure high-quality customer experiences in luxury or hospitality settings.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

How much does a head concierge make?

A head concierge typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the property. Senior concierges with specialized skills or working in luxury hotels may earn higher salaries and bonuses. The role often requires excellent customer service skills and knowledge of local amenities and services.

Is concierge a prestigious position?

A concierge director is a leadership role responsible for overseeing guest services in luxury hotels or high-end establishments. The position is often regarded as prestigious due to its focus on personalized service, industry reputation, and the need for strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a Concierge Director, and why are they important?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

What does a concierge director do?

A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate with other departments, handle special requests, and maintain high service standards, often requiring strong leadership and communication skills.

How does a Concierge Director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is a Concierge Director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.
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Concierge Director jobs near you
Infographic showing various Concierge Director job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Director of Guest Relations / Concierge

Skilled Nursing Facility

Odenton, MD

Full-time

Posted 16 days ago

Job description

We are seeking a dynamic and personable Director of Guest Relations / Concierge to join our dedicated, team-focused organization. The Director of Guest Relations / Concierge plays a vital role in creating a warm, welcoming environment for residents, families, and visitors while ensuring an exceptional overall experience.

As Director of Guest Relations / Concierge, you will serve as the primary point of contact for guests, coordinate hospitality services, and support a culture centered on professionalism and compassion. The Director of Guest Relations / Concierge will collaborate closely with leadership and department teams to maintain high standards of service and satisfaction.

Our organization is committed to providing the resources, tools, and professional development opportunities needed for success. We take pride in supporting our Director of Guest Relations / Concierge with strong leadership, teamwork, and a positive workplace culture.

Benefits:

  • Competitive compensation
  • Comprehensive benefits package
  • Referral bonus program
  • Supportive and team-oriented environment
  • Same Day Pay option available

Qualifications:

  • Previous experience in Guest Relations, Concierge services, hospitality, or a related leadership role preferred
  • Strong communication and customer service skills
  • Professional, organized, and detail-oriented
  • Ability to build positive relationships with residents, families, and staff

If you are service-driven and ready to excel as our next Director of Guest Relations / Concierge, we encourage you to apply.

HP

 

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