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Concierge Director Jobs (NOW HIRING)

Epic Healthcare

Concierge

Marietta, PA · On-site

$14.75 - $19/hr

Concierge Are you a friendly, organized, and customer-service-oriented individual? We're looking ... Answer phone calls and direct inquiries appropriately * Provide general information and assistance ...

Cedarbrook Senior Living

Concierge

Rochester, MI · On-site

$14.25 - $18.50/hr

Concierge At Cedarbrook Senior Living,we work hard every day to find out what "Celebrating Life ... Assists theBusiness Office Director and Executive Director with special projects * Assists ...

Capital One National Association

$210 - $287/hr

Director, Concierge Business Development Within the Premium Products & Travel (PP&T) organization, the Concierge team harnesses the power of artificial intelligence, the warmth of human experts and ...

Cedarbrook Senior Living

Concierge

Rochester, MI

$14.25 - $18.50/hr

Concierge At Cedarbrook Senior Living,we work hard every day to find out what "Celebrating Life ... Assists theBusiness Office Director and Executive Director with special projects. * Assists ...

CareRite Centers LLC

Concierge Service

Jupiter, FL · On-site

$15.25 - $19.50/hr

) Concierge Services / Patient Relations (schedule is from TUE-SAT 11AM-7:30PM) Concierge Services ... Inform the Admissions Director of obstacles or barriers while admitting residents * Communicate ...

The Enclave Of Newell Creek

Concierge

Mentor, OH · On-site

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

The Grande at South Portland

Concierge

South Portland, ME · On-site

$16 - $20.50/hr

Concierge! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

The Enclave Of Newell Creek

Concierge

Mentor, OH

$13.75 - $18/hr

PRN Concierge!! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

Somerby Santa Rosa Beach

Concierge

Santa Rosa Beach, FL · On-site

$14 - $18/hr

Concierge! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

Bridge Senior Living

Concierge

South Portland, ME · On-site

$15 - $15.50/hr

Concierge! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

Somerby Santa Rosa Beach

Concierge

Santa Rosa Beach, FL · On-site

$14 - $18/hr

Concierge! What you can expect as a Concierge: * $1,000 Employee Referral Bonus * Tuition ... Handle and direct incoming phone calls. * Inform Residents or staff of the arrival of guests ...

PGA WEST Private Clubhouse

Concierge

La Quinta, CA · On-site

$21 - $23/hr

CENTURY GOLF PARTNERS MANAGEMENT POSITION SUMMARY The Concierge reports directly to the Membership Operations Director and is responsible for providing concierge and hospitality services to all ...

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Concierge Director information

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How much do concierge director jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for concierge director in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is a concierge director?

A Concierge Director is a senior hospitality professional responsible for overseeing the concierge services within a hotel, luxury residence, or resort. They manage a team of concierges, ensuring that guests receive personalized assistance with reservations, transportation, event planning, and local recommendations. The Concierge Director develops service standards, trains staff, and collaborates with other departments to enhance the overall guest experience. Their role requires strong leadership, exceptional communication skills, and in-depth knowledge of the local area. Ultimately, they strive to exceed guest expectations and contribute to the establishment's reputation for outstanding service.

What are the key skills and qualifications needed to thrive as a concierge director?

To thrive as a Concierge Director, you need extensive experience in hospitality management, a deep understanding of guest services, and often a degree in hospitality or a related field. Familiarity with property management systems (PMS), concierge software, and customer relationship management (CRM) tools is typically required. Exceptional interpersonal communication, leadership, and problem-solving abilities help set top performers apart in this role. These skills ensure outstanding guest experiences, efficient team operations, and the ability to resolve issues promptly in luxury hospitality environments.

How does a concierge director typically collaborate with other departments to enhance guest satisfaction?

A Concierge Director works closely with various hotel departments, such as front office, housekeeping, and food and beverage, to ensure seamless guest experiences. They coordinate with these teams to fulfill special requests, resolve guest issues promptly, and provide tailored recommendations. Effective communication and relationship-building skills are essential, as the Concierge Director often acts as a bridge between guests and the wider hotel staff. This collaborative approach helps maintain high service standards and fosters a culture of hospitality throughout the property.

What is the difference between Concierge Director vs Concierge Manager?

AspectConcierge DirectorConcierge Manager
CredentialsExperience in hospitality, customer service, and leadership; certifications like Certified Hotel Concierge (CHC) are commonSimilar credentials, often with hospitality or customer service experience; certifications like CHC may be preferred
Work EnvironmentOversees multiple concierge teams, strategic planning, and high-level guest services in hotels or luxury residencesManages daily operations of concierge staff, directly assisting guests in hotels or resorts
Employer & IndustryLuxury hotels, resorts, high-end residential buildingsHotels, resorts, luxury residential properties

The main difference is that a Concierge Director focuses on strategic leadership and overseeing multiple teams, while a Concierge Manager handles daily guest services and staff management. Both roles require similar credentials and work in comparable environments, but the Director role involves higher-level planning and oversight.

What does a concierge director do?

A concierge director oversees the concierge services in a hospitality or residential setting, managing staff and ensuring guest or resident needs are met efficiently. They coordinate services such as reservations, transportation, and local recommendations, often requiring strong customer service skills and leadership abilities.
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Concierge Director jobs near you
Infographic showing various Concierge Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

Concierge

Epic Healthcare

Philadelphia, PA

$15.75 - $20.25/hr

Full-time

Re-posted 11 days ago

Epic Systems rating

8.2

Company rating: 8.2 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

105th of 247 rated software companies

Job description

NOW HIRING: Concierge – Full-Time

We are looking for a warm, welcoming, and organized Concierge to be the first point of contact for residents, families, and visitors at our skilled nursing facility. If you enjoy helping others and creating a positive first impression, we’d love to meet you!

Concierge Responsibilities:

  • Greet and assist residents, families, and visitors in a friendly and professional manner

  • Answer phones and direct calls or inquiries appropriately

  • Support the admissions and front office teams with administrative tasks

  • Provide information about the facility and help coordinate visits or tours

  • Ensure the front desk area is clean, organized, and welcoming

  • Assist with coordinating transportation and other resident services as needed

Concierge Qualifications:

  • Previous customer service or front desk experience preferred

  • Excellent communication and interpersonal skills

  • Professional appearance and demeanor

  • Strong organizational skills and attention to detail

  • Ability to multitask in a fast-paced environment

We Offer:

  • Competitive pay

  • Supportive team environment

  • Opportunity to make a meaningful difference

  • Comprehensive benefits package

If you're friendly, reliable, and enjoy working with people, we encourage you to apply today!

NOW HIRING: Concierge – Full-Time

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