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Concierge Assistant Jobs in Florida (NOW HIRING)

Rosecastle at Deerwood

Concierge

Jacksonville, FL

$15 - $22/hr

Rosecastle at Deerwood is seeking a dedicated Concierge to assist residents and visitors at Rosecastle at Deerwood, ensuring a high level of service and enhancing the overall experience for everyone ...

Aventura Mall Venture

Lead Concierge

Miami, FL · On-site

$14.75 - $19.25/hr

Maintain company programs and ensure service standards are met by the Concierge team. * Assist with Concierge duties, responding to guests using standards of service, resolving guest requests ...

Senior Living Hiring

Concierge

Jacksonville, FL · On-site

$15 - $22/hr

Rosecastle at Deerwood is seeking a dedicated Concierge to assist residents and visitors at Rosecastle at Deerwood, ensuring a high level of service and enhancing the overall experience for everyone ...

Senior Living Hiring

Concierge

Winter Garden, FL · On-site

$14 - $24/hr

The Gardens of Golden Pond is seeking a dedicated Concierge to assist residents and visitors at The Gardens of Golden Pond, ensuring a high level of service and enhancing the overall experience for ...

The Gardens of Golden Pond

Concierge

Winter Garden, FL

$14 - $24/hr

The Gardens of Golden Pond is seeking a dedicated Concierge to assist residents and visitors at The Gardens of Golden Pond, ensuring a high level of service and enhancing the overall experience for ...

KW Property Management LLC

Concierge

Miami Beach, FL

$25/hr

The Concierge will work directly in the Concierge Office alongside the Chief Concierge, with a ... Coordinate and track important dates and meetings. * Assist with producing minutes for Committee ...

KW Property Management

Concierge

Miami Beach, FL · On-site

$25/hr

The Concierge will work directly in the Concierge Office alongside the Chief Concierge, with a ... Coordinate and track important dates and meetings. * Assist with producing minutes for Committee ...

Invited Clubs

Concierge

Fort Lauderdale, FL · On-site

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

ClubCorp

Concierge

Fort Lauderdale, FL · On-site

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

Norwegian Cruise Line

Assistant 2nd Purser

Miami, FL · On-site

Provide support to the Chief Purser when the ship is short of a Second Purser, assisting in clearance requirements, cruise reparations, and other tasks. * Assist Executive Concierge: * Assist the ...

Invited

Concierge

Fort Lauderdale, FL

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... Actively promote upcoming events and assist in event registration and follow-ups to encourage ...

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Concierge Assistant information

What is a concierge assistant?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What are the key skills and qualifications needed to thrive as a concierge assistant?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What are some common challenges faced by concierge assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

How do you get hired as a concierge assistant?

To get hired as a concierge assistant, candidates typically need customer service experience, strong communication skills, and familiarity with local area knowledge. Many employers prefer candidates with a high school diploma or equivalent and may require background checks or certifications in hospitality or customer service. Applying through hotel or hospitality company websites and demonstrating professionalism during interviews can improve chances of employment.

What are the most commonly searched types of Concierge jobs in Florida?

The most popular types of Concierge jobs in Florida are:

What are popular job titles related to Concierge Assistant jobs in Florida?

For Concierge Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Concierge Assistant jobs in Florida look for?

The top searched job categories for Concierge Assistant jobs in Florida are:

What cities in Florida are hiring for Concierge Assistant jobs?

Cities in Florida with the most Concierge Assistant job openings:

Concierge Assistant jobs near you
Infographic showing various Concierge Assistant job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Concierge

Rosecastle at Deerwood

Jacksonville, FL

$15 - $22/hr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 10 days ago

Job description

Are you a friendly and professional individual with a passion for providing excellent customer service and creating a welcoming environment for seniors?

Rosecastle at Deerwood is seeking a dedicated Concierge to assist residents and visitors at Rosecastle at Deerwood, ensuring a high level of service and enhancing the overall experience for everyone in our community.

Why Join Rosecastle at Deerwood?

At Rosecastle at Deerwood, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

  • Competitive pay rates

  • Comprehensive health, dental, and vision insurance

  • Paid time off and holidays

  • Ongoing professional development opportunities

  • Company-paid life insurance

  • Company-paid Employee Assistance Program

Essential Duties and Responsibilities:

  • Resident & Visitor Services: Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience.

  • Concierge Support: Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands.

  • Communication Hub: Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements.

  • Customer Service Excellence: Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests.

  • Administrative Tasks: Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures.

  • Event Coordination: Assist in the coordination of community events and activities, ensuring residents are informed and engaged.

  • Problem Resolution: Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families.

  • Safety & Security: Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management.

  • Position needed Sundays and Mondays 9AM-6PM

Qualifications:

  • High school diploma or equivalent (required)

  • Previous customer service or concierge experience (preferred)

  • Strong communication, interpersonal, and organizational skills

  • Ability to manage multiple tasks simultaneously and prioritize effectively

  • Compassion for and a desire to work with the elderly

  • Professional appearance and demeanor

  • Proficiency with office equipment and software, including Microsoft Office Suite

  • Strong problem-solving and conflict resolution skills

If you’re a personable, organized, and service-oriented individual who thrives on helping others, apply today to make a meaningful difference as a Concierge at Rosecastle at Deerwood!