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Concierge Assistant Jobs in Florida (NOW HIRING)

Augustine Landing

Concierge

Jacksonville, FL · On-site

$15 - $16/hr

The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents ...

Grace Management, Inc.

Concierge

Jacksonville, FL · On-site

$15 - $16/hr

The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents ...

TB ISLE RESORT LP

Concierge

Aventura, FL · On-site

$14.75 - $19.25/hr

The Concierge will act as a liaison with local businesses and attractions to ensure guest ... Build rapport with VIPs, members, distinguished visitors. * Assist with additional Front Office and ...

AdviniaCare Naples

Concierge

Naples, FL · On-site

$14.50 - $18.75/hr

Maintain accurate records and reports * Assist with scheduling and coordinating appointments and ... Concierge to join our team. How to Apply: If you are a motivated and customer-focused individual ...

TB ISLE RESORT LP

Concierge

Aventura, FL

$14.75 - $19.25/hr

The Concierge will act as a liaison with local businesses and attractions to ensure guest ... Build rapport with VIPs, members, distinguished visitors. * Assist with additional Front Office and ...

AdviniaCare

Concierge

Naples, FL · On-site

$14.50 - $18.75/hr

Maintain accurate records and reports * Assist with scheduling and coordinating appointments and ... Concierge to join our team. How to Apply: If you are a motivated and customer-focused individual ...

INNOVATIVE THE COLLIER AT NAPLES

Concierge

Naples, FL

$16 - $19/hr

... assist guests effectively. - Work collaboratively with other departments to ensure guest ... Concierge or in a customer service-oriented position is preferred. - Strong organizational and ...

Gate Fuel Service

Wellness Concierge

Ponte Vedra Beach, FL · On-site

$14.25 - $18.50/hr

Coordinate PNOĒ metabolic testing appointments and assist with member preparation and follow-up ... Ensure the concierge area remains clean, organized, and welcoming at all times. * Attend ...

TB ISLE RESORT LP

Safety Greeter

Aventura, FL · On-site

$13.50 - $17.25/hr

Direct guests and visitors to the Pool Concierge. * Assist with additional tasks as assigned. * Monitor for guest and visitors without wristbands * Ensure that all the gates are secured. * Monitor ...

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Concierge Assistant information

What is a concierge assistant?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What are the key skills and qualifications needed to thrive as a concierge assistant?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What are some common challenges faced by concierge assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

How do you get hired as a concierge assistant?

To get hired as a concierge assistant, candidates typically need customer service experience, strong communication skills, and familiarity with local area knowledge. Many employers prefer candidates with a high school diploma or equivalent and may require background checks or certifications in hospitality or customer service. Applying through hotel or hospitality company websites and demonstrating professionalism during interviews can improve chances of employment.

What are the most commonly searched types of Concierge jobs in Florida?

The most popular types of Concierge jobs in Florida are:

What are popular job titles related to Concierge Assistant jobs in Florida?

For Concierge Assistant jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Concierge Assistant jobs in Florida look for?

The top searched job categories for Concierge Assistant jobs in Florida are:

What cities in Florida are hiring for Concierge Assistant jobs?

Cities in Florida with the most Concierge Assistant job openings:

Concierge Assistant jobs near you
Infographic showing various Concierge Assistant job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Concierge

Jacksonville, FL • On-site

Augustine Landing
See more jobs at Augustine Landingexternal

$15 - $16/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Pay $15.00 - $16.00/hour
Hours: 12:00am - 8:00am Monday, Tuesday, Wednesday, Thursday
At Augustine Landing, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join Augustine Landing, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.
Full-time benefits include:
  • PTO (Paid Time Off) and Holiday Pay: Take advantage of paid time off to maintain a healthy work-life balance.
  • Daily pay: Get paid daily, providing you with financial flexibility and control over your earnings.
  • Health/Dental Insurance
  • 401K with employer match: Plan for your financial future with our 401k program.
  • Life Insurance: Company paid life insurance
  • Short and long-term disability: Financial security while you recover from an injury that puts you out of work
  • Referral Bonuses: Refer qualified candidates and earn rewards
  • Tuition Reimbursement: Invest in your education with our support
  • Employee Assistance Program: Connecting our employees with resources for handling personal challenges

Summary of Duties of the Concierge
The Concierge Specialist provides clerical support; organize and maintain resident, personnel, marketing, maintenance, and resource files. The Concierge answers telephones, greets guests, and responds to residents' requests and assist in coordination of services to residents. The Concierge assists in providing services to residents, families, and guests.
Essential Functions of the Concierge
  • Answer incoming telephone calls promptly, taking complete and accurate messages, routing calls including locating residents when necessary.
  • Receive visitors, having them sign registers, and routing them as appropriate.
  • Provide information and assistance to residents coming and going, activities, and signing out when they leave the community.
  • Assist the Wellness Director as needed with resident's doctors' appointments, including scheduling appointments, recording all appointments, notifying the driver of the scheduled appointment(s), and seeing that the resident gets there on time.
  • Maintain resident mailboxes, including an up-to-date listing, assignment for new residents, names on boxes and returning mail to post office for move-outs; Receive and distribute mail as needed.
  • Maintain the professional and organized appearance of the lobby and reception area, including making certain any adjacent equipment, workroom, and supply closets are neat and locked.
  • Provide administrative support including typing, filing, preparation of reports, copying, scheduling appointment, and calling vendors, as requested by supervisor.
  • Schedule work orders received from the residents and coordinate with Maintenance/Housekeeping.
  • Assist with recruitment activities by placing ads, screening applicants, check references, scheduling physicals, and scheduling interview appointments, as requested by supervisor.
  • Maintain inventories of supplies; Assist in ordering supplies approved by the supervisor.
  • Resolve immediately or report to supervisor any unsafe conditions including building hazards, unsafe work practices, or threats to resident safety.
  • Performs other related duties as assigned by supervisor.

Non-Essential Functions of the Concierge
  • Supports and participates in the resident centered activity programs.
  • Participates in projects or committees as assigned.
  • Attends all associate meetings including in-service education and associate functions, as requested by supervisor.
  • Assists in a variety of tasks involving residents as assigned.

Knowledge, Skills, Abilities, and Experience
  • High School Diploma or GED at a minimum.
  • Experience in general office procedures, computers; Windows, Word, Excel, Office, Outlook, Internet-based programs, Emailing, Scanning, and general office equipment.
  • Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
  • Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
  • One year of office or hospitality experience preferred.
  • Good grammatical and writing skills, proficient with email process and etiquette.
  • Ability to read, write, and speak English.
  • Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
  • Be free of communicable disease.
  • Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
  • Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
  • Adhere to and carry out all policies and procedures.
  • Maintain confidentiality of verbal and written information pertaining to residents, facility operations, and personnel.

There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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