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Concierge Assistant Jobs (NOW HIRING)

Concierge

Flat Rock, NC ยท On-site

$13 - $23/hr

Stonecroft Independent Living is seeking a dedicated Concierge to assist residents and visitors at Stonecroft Independent Living, ensuring a high level of service and enhancing the overall experience ...

Concierge

New Bern, NC ยท On-site

$14.25 - $18.25/hr

The Viridian is seeking a dedicated Concierge to assist residents and visitors at The Viridian, ensuring a high level of service and enhancing the overall experience for everyone in our community.

Concierge

Clayton, NC ยท On-site

$13.25 - $17/hr

Kingswood Reserve is seeking a dedicated Concierge to assist residents and visitors at Kingswood Reserve, ensuring a high level of service and enhancing the overall experience for everyone in our ...

Concierge

Atlanta, GA ยท On-site

$16/hr

Holding doors when applicable to assist residents with groceries, strollers, etc. Notifying ... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ...

The Gardens of Golden Pond is seeking a dedicated Concierge to assist residents and visitors at The Gardens of Golden Pond, ensuring a high level of service and enhancing the overall experience for ...

Concierge

North Wilkesboro, NC ยท On-site

$10 - $16/hr

Rose Glen Manor is seeking a dedicated Concierge to assist residents and visitors at Rose Glen Manor, ensuring a high level of service and enhancing the overall experience for everyone in our ...

Holding doors when applicable to assist residents with groceries, strollers, etc. Notifying ... ideally in concierge field Pleasant, positive and professional demeanor, no visible tattoos ...

Concierge

Winter Garden, FL ยท On-site

$14 - $24/hr

The Gardens of Golden Pond is seeking a dedicated Concierge to assist residents and visitors at The Gardens of Golden Pond, ensuring a high level of service and enhancing the overall experience for ...

Stonecroft Assisted Living is seeking a dedicated Concierge to assist residents and visitors at Stonecroft Assisted Living, ensuring a high level of service and enhancing the overall experience for ...

Concierge

Jacksonville, FL ยท On-site

$15 - $22/hr

Rosecastle at Deerwood is seeking a dedicated Concierge to assist residents and visitors at Rosecastle at Deerwood, ensuring a high level of service and enhancing the overall experience for everyone ...

Concierge

Mineral, VA ยท On-site

$22.50 - $29/hr

Overview The Concierge serves as a key guest-facing team member, providing personalized service ... Respond to guest inquiries and assist with making reservations for accommodations, on-site ...

Concierge

Mineral, VA ยท On-site

$15/hr

Overview The Concierge serves as a key guest-facing team member, providing personalized service ... Respond to guest inquiries and assist with making reservations for accommodations, on-site ...

Concierge

Smithfield, NC ยท On-site

$10 - $16/hr

The Crossings of Smithfield is seeking a dedicated Concierge to assist residents and visitors at The Crossings of Smithfield, ensuring a high level of service and enhancing the overall experience for ...

Concierge

Flat Rock, NC ยท On-site

$13 - $23/hr

Stonecroft Independent Living is seeking a dedicated Concierge to assist residents and visitors at Stonecroft Independent Living, ensuring a high level of service and enhancing the overall experience ...

The Concierge serves as a key guest-facing team member, providing personalized service while ... Respond to guest inquiries and assist with making reservations for accommodations, on-site ...

Concierge Attendant

Irving, TX

$14.50 - $18.50/hr

Greet and assist concierge-level guests in a friendly, professional manner * Provide dining, transportation, and local area recommendations * Assist with guest requests and special needs

Concierge

Kansas City, MO ยท On-site

$14.25 - $18.50/hr

Concierge shift: full time Monday - Friday We offer: * Advancement Opportunities * Comprehensive ... Contact residents to ensure that all of their needs are met and the experience is positive * Assist ...

Concierge Attendant

Irving, TX ยท On-site

$14.50 - $18.50/hr

Greet and assist concierge-level guests in a friendly, professional manner * Provide dining, transportation, and local area recommendations * Assist with guest requests and special needs

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Concierge Assistant information

See salary details

$10

$23

$40

How much do concierge assistant jobs pay per hour?

As of May 31, 2026, the average hourly pay for concierge assistant in the United States is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Concierge Assistant, and why are they important?

To thrive as a Concierge Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with reservation and scheduling software, property management systems, and communication tools is typically required. Excellent interpersonal skills, discretion, and problem-solving abilities help you provide exceptional guest experiences. These skills are vital for efficiently meeting guest needs, ensuring satisfaction, and maintaining the reputation of the establishment.

What are some common challenges faced by Concierge Assistants and how can they be addressed?

Concierge Assistants often encounter challenges such as handling high volumes of guest requests during peak hours, managing last-minute changes, and maintaining a calm, professional demeanor under pressure. To address these, strong organizational skills, adaptability, and effective communication are essential. Working closely with colleagues and utilizing digital tools for task management can help streamline workflows, ensuring that guest needs are met efficiently and with a personal touch.

What are concierge assistants?

Concierge assistants are professionals who support hotel guests or clients by providing personalized services and information. They help with tasks such as booking reservations, arranging transportation, recommending local attractions, and addressing special requests. Their goal is to ensure guests have a pleasant and seamless experience during their stay. Concierge assistants typically work in hotels, luxury apartment buildings, or corporate settings, and require excellent communication and customer service skills.

What is the difference between Concierge Assistant vs Front Desk Agent?

AspectConcierge AssistantFront Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality training often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, hospitality venues
Employer & IndustryLuxury hospitality, concierge servicesGeneral hospitality, hotel front desk
Search & Comparison IntentConcierge services, guest assistanceCheck-in/check-out, guest reception

While both roles involve guest interaction, a Concierge Assistant focuses on personalized services and guest experience enhancements, often in luxury settings. A Front Desk Agent handles check-ins, reservations, and general guest inquiries. The roles overlap in customer service skills but differ in scope and responsibilities.

More about Concierge Assistant jobs
What cities are hiring for Concierge Assistant jobs? Cities with the most Concierge Assistant job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
What states have the most Concierge Assistant jobs? States with the most job openings for Concierge Assistant jobs include:
What job categories do people searching Concierge Assistant jobs look for? The top searched job categories for Concierge Assistant jobs are:
Infographic showing various Concierge Assistant job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 94% Full Time, 1% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $48,191 per year, or $23.2 per hour.
Concierge

$13 - $23/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 15 hours ago


Job description

) Are you a friendly and professional individual with a passion for providing excellent customer service and creating a welcoming environment for seniors?
Stonecroft Independent Living is seeking a dedicated Concierge to assist residents and visitors at Stonecroft Independent Living, ensuring a high level of service and enhancing the overall experience for everyone in our community.
Why Join Stonecroft Independent Living?
At Stonecroft Independent Living, we foster a culture of compassion, leadership, and growth-for our residents and our team. We offer:
  • Competitive pay rates
  • Comprehensive health, dental, and vision insurance
  • Paid time off and holidays
  • Ongoing professional development opportunities
  • Company-paid life insurance
  • Company-paid Employee Assistance Program

Essential Duties and Responsibilities:
  • Resident & Visitor Services: Greet residents, families, and visitors warmly, providing assistance with inquiries, directions, and requests to ensure a positive experience.
  • Concierge Support: Offer a variety of concierge services, including arranging transportation, coordinating reservations, and helping residents with special requests or errands.
  • Communication Hub: Serve as a central point of contact for residents and staff, communicating important information about community events, activities, and announcements.
  • Customer Service Excellence: Maintain a high level of customer service, ensuring that all residents feel valued, heard, and well-supported in their needs and requests.
  • Administrative Tasks: Perform light administrative duties such as maintaining logs, scheduling appointments, and assisting with resident or visitor check-in/check-out procedures.
  • Event Coordination: Assist in the coordination of community events and activities, ensuring residents are informed and engaged.
  • Problem Resolution: Address any concerns or issues promptly and professionally, ensuring that problems are resolved quickly and to the satisfaction of residents and their families.
  • Safety & Security: Assist with security procedures, including monitoring guest and visitor access, maintaining a safe environment, and reporting any concerns to management.

Qualifications:
  • High school diploma or equivalent (required)
  • Previous customer service or concierge experience (preferred)
  • Strong communication, interpersonal, and organizational skills
  • Ability to manage multiple tasks simultaneously and prioritize effectively
  • Compassion for and a desire to work with the elderly
  • Professional appearance and demeanor
  • Proficiency with office equipment and software, including Microsoft Office Suite
  • Strong problem-solving and conflict resolution skills

If you're a personable, organized, and service-oriented individual who thrives on helping others, apply today to make a meaningful difference as a Concierge at Stonecroft Independent Living!

Senior Living Hiring logo

About Senior Living Hiring

Sourced by ZipRecruiter

Senior Living Hiring offers more than just a Healthcare, Hospitality, or Cook position. We offer a wide range of jobs across a broad spectrum of skillsets. A career in senior living means making a difference in the lives of our residents. It's your chance to brighten their day, and they will brighten yours. We believe in providing a foundation for career growth through educational and professional development.

Industry

Hospitality services

Company size

1,001 - 5,000 Employees

Headquarters location

Hickory, NC, US

Year founded

2020

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