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Head Concierge Jobs (NOW HIRING)

Montereau

Lead Concierge

Tulsa, OK · On-site

$13.25 - $17.25/hr

Essential Functions/Duties/Responsibilities: • Schedule both IL & HC concierge desks to ensure ... above the head and shoulders. • Ability to occasionally lift and push up to 25 pounds. • ...

The Greenbrier Hotel

Concierge

White Sulphur Springs, WV

$11.75 - $15/hr

Chef Concierge Updated: August 2023 To be successful in this position, the ideal candidate must meet the following criteria. In addition to the Service Standards for All Employees Primary ...

The Greenbrier Hotel

Concierge

White Sulphur Springs, WV · On-site

$11.75 - $15/hr

Chef Concierge Updated: August 2023 To be successful in this position, the ideal candidate must meet the following criteria. In addition to the Service Standards for All Employees Primary ...

VCA Animal Hospital

Care Concierge

Salt Lake City, UT · On-site

$15 - $19/hr

The Care Concierge is the primary point of contact for a client during an Urgent Care visit ... Free mental health sessions (Lyra) and wellness subscriptions (Head Space) * Referral bonuses

Christian Health Care Center

Concierge

Wyckoff, NJ · On-site

$18.25/hr

The Concierge will be responsible for answering incoming calls and referring them to the proper ... Reports suspicious persons/information to appropriate department head/supervisor. Schedule ...

Christian Health Care Center

Concierge

Wyckoff, NJ · On-site

$18.25/hr

The Concierge will be responsible for answering incoming calls and referring them to the proper ... Reports suspicious persons/information to appropriate department head/supervisor. Schedule: 4:00pm ...

Christian Health Care Center

Concierge

Wyckoff, NJ · On-site

$18.25/hr

The Concierge will be responsible for answering incoming calls and referring them to the proper ... Reports suspicious persons/information to appropriate department head/supervisor. Schedule ...

Christian Health Care Center

Concierge

Wyckoff, NJ · On-site

$18.25/hr

The Concierge will be responsible for answering incoming calls and referring them to the proper ... Reports suspicious persons/information to appropriate department head/supervisor. Schedule: 4:00pm ...

Life Enriching Communities

Concierge

Westlake, OH · On-site

$14.25 - $18.50/hr

Concierge Role Information Location: Concord Reserve | 2116 Dover Center Road, Westlake, Ohio 44145 ... Report all accidents or incidents residents or staff personnel to Department Head. Monitor fire and ...

Christian Health Care Center

Concierge

Wyckoff, NJ · On-site

$18.25/hr

The Concierge will be responsible for answering incoming calls and referring them to the proper ... Reports suspicious persons/information to appropriate department head/supervisor. Schedule: 4:00pm ...

Christian Health Care Center

Concierge

Wyckoff, NJ · On-site

$18.25/hr

The Concierge will be responsible for answering incoming calls and referring them to the proper ... Reports suspicious persons/information to appropriate department head/supervisor. Schedule ...

KW Property Management

Butler

Miami Beach, FL

$22/hr

Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * * Acts as the owner/resident's liaison between all ...

Life Enriching Communities

Concierge

Westlake, OH · On-site

$14.25 - $18.50/hr

Concierge Role Information Location: Concord Reserve | 2116 Dover Center Road, Westlake, Ohio 44145 ... Report all accidents or incidents residents or staff personnel to Department Head. Monitor fire and ...

KW Property Management LLC

Butler

Miami Beach, FL

$22/hr

Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * * Acts as the owner/resident's liaison between all ...

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Omni Hotels

Guest Services Concierge

Hilton Head Island, SC · On-site

$14.75 - $19/hr

Omni Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the ... The Concierge serves as a key ambassador of the Omni Hilton Head Oceanfront Resort experience ...

SRI Management

Concierge FT

Lady Lake, FL · On-site

$15/hr

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... head.* 9. Answers questions to prospects regarding the community in the absence of the Sales ...

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Head Concierge information

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How much do head concierge jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for head concierge in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What does a head concierge do?

A head concierge manages guest services in hotels or luxury residences, overseeing staff and ensuring guest needs are met efficiently. They handle reservations, provide local information, and coordinate special requests, often using communication tools like phones or computers. Strong customer service skills and knowledge of local amenities are essential for this role.

What are the key skills and qualifications needed to thrive as a Head Concierge, and why are they important?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a Head Concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

How much does a head concierge make?

A head concierge typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the property. They often have strong customer service skills and may receive tips or bonuses based on performance.

What is the head concierge called?

The head concierge is often referred to as the chief concierge or concierge manager. This role involves overseeing guest services, managing staff, and ensuring high-quality customer experiences in hotels or luxury establishments. The position typically requires strong communication skills and experience in hospitality management.

What jobs make $1,000,000 a year?

High-level executive roles such as CEOs, investment bankers, and hedge fund managers often earn $1,000,000 or more annually. Additionally, successful entrepreneurs, top-tier professional athletes, and celebrity entertainers can reach this income level, often through a combination of salary, bonuses, and investments.
What cities are hiring for Head Concierge jobs? Cities with the most Head Concierge job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
Who are the top companies hiring for Head Concierge jobs? The top employers for Head Concierge jobs are:
What states have the most Head Concierge jobs? States with the most job openings for Head Concierge jobs include:
What are popular job titles related to Head Concierge jobs? For Head Concierge jobs, the most frequently searched job titles are:
Head Concierge jobs near you
Infographic showing various Head Concierge job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 6% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,599 per year, or $21.9 per hour.
Lead Concierge

Lead Concierge

Montereau

Tulsa, OK • On-site

$13.25 - $17.25/hr

Full-time

Posted 26 days ago

Montereau rating

3.9

Company rating: 3.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Essential Functions/Duties/Responsibilities:
• Schedule both IL & HC concierge desks to ensure adequate coverage Monday through Sunday 8am-8pm.
• In the event a coverage cannot be attained due to a callout, the lead will step in and cover the vacant shift.
• Cover both IL & HC concierge lunch and breaks M-F. Security will assist in weekend coverage for lunch and breaks when the lead is not working.
• Manage Guest Suite Reservations. Oversee the booking, check-in, and check-out process for guest suite, ensuring a seamless experience for residents and their guests. This includes daily communication with the concierge team to confirm all bookings have been updated in the live document.
• Manage transportation requests that are submitted to the IL & HC concierge desks.
• Manage Resident Absence submissions submitted to the IL & HC concierge desks.
• Update, develop, and implement processes to remain current with modern technologies and efficiencies.
• Supervise, coach, and develop the concierge team to align with the organizational culture, standards, mission, and vision.
Required Skills/Abilities/Competencies:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent attention to detail and organizational skills
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced, and at times, stressful environment.
• Proficient with Microsoft Office Suite and/or related software.
• Ability to work with multiple and diverse personalities, continual interruptions, simultaneous and changing priorities, while maintaining a calm and professional demeanor.
Education and Experience:
• High school diploma or equivalent combination of education, training, and experience is required.
• Ability to obtain an Oklahoma Notary seal is required.
• A minimum of 3 years of experience in customer service or an administrative support position is required.
• Previous experience working with older adults or in a healthcare setting is preferred.
Physical Requirements:
• An extensive amount of sitting, with a moderate amount of walking and standing, and an occasional amount of kneeling, bending at the waist, and reaching above the head and shoulders.
• Ability to occasionally lift and push up to 25 pounds.
• Frequent use of ordinary communication, including normal levels of hearing and vision.
• Ability to use a computer or other office equipment for an extensive period of time.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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