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Head Concierge Jobs (NOW HIRING)

The Greenbrier Hotel

Concierge

White Sulphur Springs, WV

$11.75 - $15/hr

Concierge Department: Rooms Division Reports: Chef Concierge To be successful in this position, the ideal candidate must meet the following criteria. In addition to the Service Standards for All ...

Village Care

Lead Concierge

Manhattan, NY · On-site

$25.01 - $28.14/hr

Core ResponsibilitiesThe Lead Concierge supports the Program Services Coordinator by keeping the ... Head; addressing minor building issues; and keeping the lobby orderly by initiating service ...

Paradigm Health

A Listening Ear

Shelbyville, IN · On-site

Do you have a passion for connecting with people? We are looking for volunteers who are willing to offer a listening ear to our patients. Each person has an incredible story and simply wants someone ...

Paradigm Health

A Listening Ear

Anderson, IN · On-site

Do you have a passion for connecting with people? We are looking for volunteers who are willing to offer a listening ear to our patients. Each person has an incredible story and simply wants someone ...

Paradigm Health

A Listening Ear

Kokomo, IN · On-site

Do you have a passion for connecting with people? We are looking for volunteers who are willing to offer a listening ear to our patients. Each person has an incredible story and simply wants someone ...

KW Property Management

Butler

Miami, FL · On-site

$25/hr

Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five-star service exceeding expectations in ...

Paradigm Health

A Listening Ear

Lafayette, IN · On-site

Do you have a passion for connecting with people? We are looking for volunteers who are willing to offer a listening ear to our patients. Each person has an incredible story and simply wants someone ...

SRI Management

Concierge FT

Lady Lake, FL · On-site

$15/hr

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... head.* 9. Answers questions to prospects regarding the community in the absence of the Sales ...

SR COMPANIES LLC

Concierge FT

Lady Lake, FL · On-site

$15/hr

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... head.* 9. Answers questions to prospects regarding the community in the absence of the Sales ...

Paradigm Health

A Listening Ear

Carmel, IN · On-site

Do you have a passion for connecting with people? We are looking for volunteers who are willing to offer a listening ear to our patients. Each person has an incredible story and simply wants someone ...

KW Property Management LLC

Butler

Miami, FL · On-site

$25/hr

Anticipate the personal needs of residents and execute all requests in a timely fashion. Be instrumental in creating a luxury environment and executing five-star service exceeding expectations in ...

Rick Hendrick Chevrolet

BMW Genius

Durham, NC · On-site

BMW of Southpoint Location: 225 Kentington Drive, Durham, North Carolina 27713 Summary: Responsible for explaining and demonstrating vehicle features and technology to customers at the beginning of ...

Princess Cruises

Suite Experience Concierge

New York, NY · On-site

$17 - $22/hr

Suite Experience Concierge Department: Guest Svc Employment Type: Fixed Term Contract Location ... Ensures head of departments are aware of any Suite Guest requested events or large dinner parties ...

Princess Cruises

Suite Experience Concierge

New York, NY · On-site

$17 - $22/hr

Ensures full ownership and accountability for the Concierge Lounge to flawlessly deliver an ... Ensures head of departments are aware of any Suite Guest requested events or large dinner parties ...

Boar's Head Resort

Concierge

Charlottesville, VA · On-site

$15.50 - $19.75/hr

Boar's Head Resort CHARLOTTESVILLE, VA Description Provide guests with personalized and luxury service. Assist all guests with a wide scope of service and be a liaison between guests and other ...

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Head Concierge information

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How much do head concierge jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for head concierge in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a head concierge?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a head concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What is a head concierge?

A head concierge is a senior hospitality professional responsible for managing guest services, providing local information, and coordinating requests in hotels or luxury residences. They often oversee a team of concierges and require strong communication, organizational skills, and knowledge of local amenities. The role typically involves delivering personalized service to enhance guest experiences.

What is the role of a head concierge?

A head concierge oversees the concierge team in a hotel or luxury residence, ensuring guest services such as reservations, transportation, and local recommendations are efficiently handled. They coordinate staff, manage guest requests, and maintain high service standards, often requiring strong communication and organizational skills.

What cities are hiring for Head Concierge jobs?

Cities with the most Head Concierge job openings:

What are the most commonly searched types of Concierge jobs?

The most popular types of Concierge jobs are:

Who are the top companies hiring for Head Concierge jobs?

The top employers for Head Concierge jobs are:

What states have the most Head Concierge jobs?

States with the most job openings for Head Concierge jobs include:

What are popular job titles related to Head Concierge jobs?

For Head Concierge jobs, the most frequently searched job titles are:

Head Concierge jobs near you
Infographic showing various Head Concierge job openings in the United States as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,599 per year, or $21.9 per hour.

Concierge

The Greenbrier Hotel

White Sulphur Springs, WV

$11.75 - $15/hr

Full-time

Re-posted 4 days ago

Job description

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Position:        <\/span>Concierge                            <\/span><\/span>
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Department:  <\/span>Rooms Division
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Reports:         <\/span>Chef Concierge
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To be successful in this position, the ideal candidate must meet the following criteria.<\/b>
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       <\/span> <\/span>In addition to the Service Standards for All Employees<\/b>
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Primary Responsibilities: (guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.)<\/i><\/span>
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         <\/span><\/span><\/span><\/span>In\-depth understanding of essential hospitality standards and company policies.
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         <\/span><\/span><\/span><\/span>Proven skill in developing relations with guests, vendors, and internal departments.
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         <\/span><\/span><\/span><\/span>Time management and resource management.
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         <\/span><\/span><\/span><\/span>Responsible for booking restaurants, activities, babysitting. i.e., systems used Opera, RA and Knowcross.
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         <\/span><\/span><\/span><\/span>Assisting guests with booking flights, transportation, and Amtrak train.
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         <\/span><\/span><\/span><\/span>Ability to project a professional and knowledgeable demeanor.
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         <\/span><\/span><\/span><\/span>Strong organizational, communication and verbal skills
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         <\/span><\/span><\/span><\/span>Ability to provide professional communication in all environments.
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         <\/span><\/span><\/span><\/span>Stay poised and professional under all circumstances; remain polite, courteous, and helpful.
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         <\/span><\/span><\/span><\/span>Learn to evaluate guests by their preferences.
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Normal Working Hours: (Shift, days<\/span>)<\/i>
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         <\/span><\/span><\/span><\/span>Shifts vary daily, days off may not be together, expected to work holidays.
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Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.)<\/span><\/i>
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         <\/span><\/span><\/span><\/span>  <\/span>Prior hotel experience preferred.
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         <\/span><\/span><\/span><\/span>  <\/span>Public\/Guest contact position
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Educational Requirements:
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         <\/span><\/span><\/span><\/span>High School Diploma or G.E.D. required.
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         <\/span><\/span><\/span><\/span>Associate or bachelor's degree preferred.
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 <\/i>
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Communication Skills Requirements: (Verbal: phone, in\-person, group; Written: memos, documents)<\/span><\/i>
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         <\/span><\/span><\/span><\/span>Strong communication skills both verbal and written.
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         <\/span><\/span><\/span><\/span>Strong phone etiquette
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Technical Requirements:  <\/span>
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         <\/span><\/span><\/span><\/span> <\/span>Strong computer skills
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Hourly position with possible gratuities.
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