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Head Concierge Jobs (NOW HIRING)

Montereau

Lead Concierge

Tulsa, OK · On-site

$13.25 - $17.25/hr

Essential Functions/Duties/Responsibilities: • Schedule both IL & HC concierge desks to ensure ... above the head and shoulders. • Ability to occasionally lift and push up to 25 pounds. • ...

K2services

Lead Concierge

New York, NY

$80K/yr

Executive Hospitality Concierge * Location: New York, NY 10153 * Schedule: Monday-Friday, Day Shift ... Deliver personalized hospitality services to the Head of Office and VIP guests with discretion and ...

Opensity Solutions

Lead Concierge

New York, NY · On-site

$80K/yr

Executive Hospitality Concierge * Location: New York, NY 10153 * Schedule: Monday-Friday, Day Shift ... Deliver personalized hospitality services to the Head of Office and VIP guests with discretion and ...

The Greenbrier Hotel

Concierge

White Sulphur Springs, WV · On-site

$11.75 - $15/hr

Chef Concierge Updated: August 2023 To be successful in this position, the ideal candidate must meet the following criteria. In addition to the Service Standards for All Employees Primary ...

The Greenbrier Hotel

Concierge

White Sulphur Springs, WV

$11.75 - $15/hr

Chef Concierge Updated: August 2023 To be successful in this position, the ideal candidate must meet the following criteria. In addition to the Service Standards for All Employees Primary ...

KW Property Management

Butler

Miami Beach, FL

$22/hr

Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * * Acts as the owner/resident's liaison between all ...

Omni Hotels

Guest Services Concierge

Hilton Head Island, SC · On-site

$14.75 - $19/hr

Omni Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the ... The Concierge serves as a key ambassador of the Omni Hilton Head Oceanfront Resort experience ...

KW Property Management LLC

Butler

Miami Beach, FL

Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * * Acts as the owner/resident's liaison between all ...

SRI Management

Concierge FT

Lady Lake, FL · On-site

$15/hr

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... head.* 9. Answers questions to prospects regarding the community in the absence of the Sales ...

SR COMPANIES LLC

Concierge FT

Lady Lake, FL

$15/hr

We are seeking a Concierge that embodies our core values of Character, Compassion, Commitment ... head.* 9. Answers questions to prospects regarding the community in the absence of the Sales ...

Princess Cruises

Suite Experience Concierge

New York, NY · On-site

$17 - $22/hr

Suite Experience Concierge Department: Guest Svc Employment Type: Fixed Term Contract Location ... Ensures head of departments are aware of any Suite Guest requested events or large dinner parties ...

Princess Cruises

Suite Experience Concierge

New York, NY

$17 - $22/hr

Ensures full ownership and accountability for the Concierge Lounge to flawlessly deliver an ... Ensures head of departments are aware of any Suite Guest requested events or large dinner parties ...

Chicken N Pickle

Concierge

Thornton, CO · On-site

$20/hr

Great Fun. CNP Concierge - "Mayor of Chicken N Pickle" Position Overview The CNP Concierge ... As the head guest greeter and guide, they create moments of genuine hospitality from the very first ...

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Head Concierge information

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How much do head concierge jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for head concierge in the United States is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $28.85 per hour, depending on experience, location, and employer.

What is the difference between Head Concierge vs Concierge?

AspectHead ConciergeConcierge
Required CredentialsHigh school diploma, hospitality experience, customer service skillsHigh school diploma, customer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, private clubsHotels, resorts, corporate buildings, luxury residences
Employer & Industry UsageTypically a supervisory role within hospitalityFrontline customer service role in hospitality and service industries
Common Search & Comparison IntentUnderstanding leadership responsibilities and career progressionLearning about entry-level duties and customer interaction

The Head Concierge generally holds a supervisory role with added responsibilities in managing guest services, while the Concierge focuses on providing direct customer assistance. Both roles require strong customer service skills and hospitality experience, but the Head Concierge often oversees the concierge team and handles more complex guest needs. Understanding these differences helps in career planning and job search strategies within the hospitality industry.

What does a Head Concierge do?

A Head Concierge oversees the concierge team and provides exceptional guest services in hotels, luxury residences, or office buildings. They coordinate guest requests, recommend local attractions, make reservations, and ensure guests have a memorable experience. The Head Concierge also manages staff scheduling, handles VIP guests, and resolves any issues to maintain high service standards.

What are the key skills and qualifications needed to thrive as a Head Concierge, and why are they important?

To thrive as a Head Concierge, you need extensive experience in hospitality, a strong knowledge of local attractions, and organizational skills, often supported by a diploma in hospitality management or similar field. Familiarity with property management systems, reservation software, and communication tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills are vital for delivering outstanding guest experiences, managing staff, and handling diverse requests efficiently in a luxury hospitality environment.

What are some common challenges faced by a Head Concierge, and how can they be managed effectively?

As a Head Concierge, one common challenge is balancing the high expectations of guests with the resources and policies of the property. Managing a diverse team, staying updated on local events, and handling last-minute or unusual requests also require strong problem-solving skills. Effective communication, a well-maintained network of local contacts, and ongoing staff training are key to overcoming these challenges and delivering exceptional guest experiences.
More about Head Concierge jobs
What cities are hiring for Head Concierge jobs? Cities with the most Head Concierge job openings:
What are the most commonly searched types of Concierge jobs? The most popular types of Concierge jobs are:
Who are the top companies hiring for Head Concierge jobs? The top employers for Head Concierge jobs are:
What states have the most Head Concierge jobs? States with the most job openings for Head Concierge jobs include:
What are popular job titles related to Head Concierge jobs? For Head Concierge jobs, the most frequently searched job titles are:
Head Concierge jobs near you
Lead Concierge

Lead Concierge

Montereau

Tulsa, OK • On-site

$13.25 - $17.25/hr

Full-time

Posted 2 days ago

Montereau rating

3.9

Company rating: 3.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Essential Functions/Duties/Responsibilities:
• Schedule both IL & HC concierge desks to ensure adequate coverage Monday through Sunday 8am-8pm.
• In the event a coverage cannot be attained due to a callout, the lead will step in and cover the vacant shift.
• Cover both IL & HC concierge lunch and breaks M-F. Security will assist in weekend coverage for lunch and breaks when the lead is not working.
• Manage Guest Suite Reservations. Oversee the booking, check-in, and check-out process for guest suite, ensuring a seamless experience for residents and their guests. This includes daily communication with the concierge team to confirm all bookings have been updated in the live document.
• Manage transportation requests that are submitted to the IL & HC concierge desks.
• Manage Resident Absence submissions submitted to the IL & HC concierge desks.
• Update, develop, and implement processes to remain current with modern technologies and efficiencies.
• Supervise, coach, and develop the concierge team to align with the organizational culture, standards, mission, and vision.
Required Skills/Abilities/Competencies:
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent attention to detail and organizational skills
• Excellent time management skills.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced, and at times, stressful environment.
• Proficient with Microsoft Office Suite and/or related software.
• Ability to work with multiple and diverse personalities, continual interruptions, simultaneous and changing priorities, while maintaining a calm and professional demeanor.
Education and Experience:
• High school diploma or equivalent combination of education, training, and experience is required.
• Ability to obtain an Oklahoma Notary seal is required.
• A minimum of 3 years of experience in customer service or an administrative support position is required.
• Previous experience working with older adults or in a healthcare setting is preferred.
Physical Requirements:
• An extensive amount of sitting, with a moderate amount of walking and standing, and an occasional amount of kneeling, bending at the waist, and reaching above the head and shoulders.
• Ability to occasionally lift and push up to 25 pounds.
• Frequent use of ordinary communication, including normal levels of hearing and vision.
• Ability to use a computer or other office equipment for an extensive period of time.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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