Chief Concierge Jobs (NOW HIRING)

Description

Met-Cap Management is seeking a highly organized, proactive, and professional Personal Assistant to provide comprehensive support to our Chief Executive Officer. This is a highly trusted position that requires exceptional judgment, discretion, and the ability to anticipate needs while representing the CEO and the organization with the highest level of professionalism.

The Personal Assistant will manage both business and personal responsibilities, ensuring the CEO's schedule, communications, projects, and day-to-day priorities are executed seamlessly. The ideal candidate is resourceful, detail-oriented, adaptable, and thrives in a fast-paced environment where priorities can shift quickly.

A background in healthcare, medical administration, executive concierge services, or high-touch client support is highly preferred, as the role requires coordination of personal appointments, confidential medical information, and interactions with healthcare providers.

This position requires regular work from the CEO's residence, which serves as one of the primary work locations, as well as time at the Company's corporate office in Cranston, Rhode Island.

Essential Responsibilities

• Manage the CEO's complex business and personal calendar, ensuring priorities are coordinated efficiently.
• Coordinate meetings, appointments, travel arrangements, and itineraries.
• Screen calls, emails, and correspondence while exercising sound judgment regarding priorities and responses.
• Prepare meeting materials, presentations, agendas, and follow-up action items.
• Track deadlines, commitments, and ongoing projects to ensure timely completion.
• Serve as a professional liaison between the CEO and internal and external stakeholders.

• Coordinate personal appointments, including medical, wellness, and family-related scheduling.
• Communicate with healthcare providers, specialists, pharmacies, and other service providers while maintaining strict confidentiality.
• Assist with personal errands, vendor coordination, reservations, household service scheduling, and special projects.
• Coordinate travel, accommodations, and logistics for both business and personal engagements.
• Maintain confidential personal records and organize important documents.
• Anticipate needs and proactively resolve issues before they arise.

• Organize and maintain digital and physical filing systems.
• Draft correspondence, reports, and presentations.
• Monitor action items and ensure follow-up with key stakeholders.
• Assist with expense tracking and reconciliation.
• Coordinate special events, meetings, and executive functions.
• Manage confidential information with the highest degree of discretion.

• Build positive working relationships with executives, employees, vendors, healthcare providers, and external partners.
• Represent the CEO with professionalism, diplomacy, and exceptional customer service.
• Exercise sound judgment when handling sensitive situations and confidential matters.

This is a unique opportunity to become a trusted partner to the CEO of a growing organization. The successful candidate will play an integral role in helping the executive maximize productivity while supporting both professional and personal priorities. The role offers significant variety, autonomy, and the opportunity to make a meaningful impact on the effectiveness of the Company's leadership.

Met-Cap Management is an Equal Opportunity Employer and values diversity in the workplace.

Requirements

• 5+ years of experience supporting a senior executive, business owner, physician, or other high-level professional.
• Exceptional organizational and time management skills.
• Outstanding written and verbal communication skills.
• Demonstrated ability to manage multiple priorities with minimal supervision.
• Strong critical thinking and problem-solving abilities.
• High level of professionalism, integrity, and emotional intelligence.
• Ability to maintain absolute confidentiality.
• Advanced proficiency with Microsoft Office and Google Workspace.
• Valid driver's license and reliable transportation.

• Experience as a Personal Assistant, Executive Assistant, Healthcare Administrator, Medical Office Manager, Executive Concierge, or similar role.
• Background in healthcare, medical administration, nursing support, or another healthcare-related environment.
• Experience coordinating medical appointments, insurance matters, or confidential healthcare information.
• Familiarity with project management and productivity software.
• Experience supporting entrepreneurs, founders, or C-suite executives.

Desired Characteristics

The ideal candidate will be:

• Highly organized and detail-oriented.
• Calm under pressure and adaptable to changing priorities.
• Resourceful and proactive.
• Personable, approachable, and professional.
• Able to anticipate needs before being asked.
• Comfortable working independently.
• Exceptionally trustworthy and discreet.
• Passionate about helping others succeed.
• Comfortable balancing both business and personal responsibilities.