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Chief Concierge Jobs (NOW HIRING)

M Health

Chief Operating Officer

Minneapolis, MN

Reporting directly to the Chief Executive Officer, the COO serves as the senior executive ... Well-being program including an annual spending allotment, peer coaching, counseling, and concierge ...

TouchCare

Chief of Staff

Stamford, CT

$125K - $170K/yr

About TouchCare TouchCare is a healthcare concierge service dedicated to simplifying the ... The Role We are seeking a highly strategic and execution-oriented Chief of Staff to the CEO to ...

TouchCare

Chief of Staff

Stamford, CT

$125K - $170K/yr

About TouchCare TouchCare is a healthcare concierge service dedicated to simplifying the ... The Role We are seeking a highly strategic and execution-oriented Chief of Staff to the CEO to ...

TouchCare

Chief of Staff

Stamford, CT · On-site

$125K - $170K/yr

About TouchCare TouchCare is a healthcare concierge service dedicated to simplifying the ... The Role We are seeking a highly strategic and execution-oriented Chief of Staff to the CEO to ...

Auberge Collection

Spa Concierge

Telluride, CO · On-site

$18/hr

Join our team as a Spa Concierge. You will be responsible for creating Spa experiences for our ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Auberge Collection

Spa Concierge

Telluride, CO · On-site

$18/hr

Join our team as a Spa Concierge. You will be responsible for creating Spa experiences for our ... Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan ...

Planned Companies

Chief Revenue Officer

Parsippany, NJ · On-site

... concierge/front desk, security, and healthcare environmental services. For more than 125 years and ... Position Summary The Chief Revenue Officer (CRO) is responsible for leading Planned Companies ...

ERP International

Chief Growth Officer

Laurel, MD · On-site +1

$200K - $280K/yr

The Chief Growth Officer will champion exemplary employee, customer and strategic partner relations ... Health Advocate & Concierge Services! * Unlimited Job- Related Training & Development! * Employee ...

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Chief Concierge information

What is a chief concierge?

Chief Concierges are senior hospitality professionals responsible for managing concierge services in hotels, luxury residences, or resorts. They lead a team of concierges and ensure guests receive exceptional service, such as arranging transportation, making reservations, and providing local recommendations. Chief Concierges act as liaisons between guests and other hotel departments, handle special requests, and maintain high standards of guest satisfaction. Their role often involves extensive local knowledge, strong organizational skills, and a commitment to customer service.

How does a chief concierge typically collaborate with other departments to enhance the guest experience?

A Chief Concierge works closely with departments such as front desk, housekeeping, and guest services to ensure a seamless and memorable experience for guests. This collaboration involves sharing important guest preferences, coordinating room readiness, and arranging personalized services or amenities. Frequent communication with these teams allows the Chief Concierge to anticipate guest needs and resolve issues promptly, making teamwork and interdepartmental relationships essential for success in the role.

What are the key skills and qualifications needed to thrive as a chief concierge, and why are they important?

To thrive as a Chief Concierge, you need extensive experience in hospitality, expertise in local attractions, and a background in customer service, often supported by certifications like Les Clefs d'Or. Familiarity with property management systems, reservation software, and concierge databases is typically required. Exceptional interpersonal skills, problem-solving abilities, and discretion set top performers apart in this role. These skills are vital for delivering personalized guest experiences, managing staff, and ensuring seamless service in a luxury environment.

What is the difference between Chief Concierge vs Concierge?

AspectChief ConciergeConcierge
CredentialsExperience in hospitality, customer service skills, possibly certifications in hospitality managementCustomer service skills, hospitality experience often preferred
Work EnvironmentLuxury hotels, resorts, high-end residential buildingsHotels, resorts, private clubs, luxury apartments
Employer & IndustryLuxury hospitality industry, upscale establishmentsHospitality industry, service-oriented settings
Search & Comparison IntentUnderstanding leadership roles, responsibilities, and qualificationsJob duties, daily tasks, and skills required

The main difference between a Chief Concierge and a Concierge lies in their responsibilities and seniority. The Chief Concierge oversees the concierge team, manages guest relations at a higher level, and often handles more complex requests. In contrast, a Concierge provides direct guest services, assisting with reservations, directions, and local recommendations. Both roles require excellent customer service skills, but the Chief Concierge typically has more experience and leadership duties.

Do chief concierges make good money?

Chief concierges typically earn a salary that varies based on location, experience, and the size of the establishment, with median annual wages often ranging from $40,000 to $70,000. In high-end hotels or luxury residences, they can earn higher salaries and additional bonuses for exceptional service. Strong communication skills and industry experience can influence earning potential in this role.

Do you need a license to be a chief concierge?

In most cases, a license is not required to work as a chief concierge, but relevant skills such as customer service, communication, and knowledge of local services are essential. Some employers may prefer or require certifications in hospitality or customer service management.

What are the duties of a chief concierge?

A chief concierge oversees guest services in a hotel or luxury residence, managing the concierge team to assist with reservations, travel arrangements, and local recommendations. They ensure high-quality customer service, coordinate with other departments, and often handle special requests or VIP guests to enhance the guest experience.
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Chief Concierge jobs near you
Infographic showing various Chief Concierge job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 93% In-person, and 7% Remote job distribution.

Business Development Manager, Virtual Concierge

Best Upon Request Corporate, Inc.

Dallas, TX • On-site

$55K - $85K/yr

Full-time

Re-posted 17 days ago

Job description

Title: Business Development Manager, Virtual Concierge
Reports to: CEO
Location: Dallas, TX; Atlanta, GA — field-based role; you are expected to be out with clients and prospects daily
Compensation: $55,000 base + commission | OTE $85,000 at target, $100,000+ at stretch | Full benefits
FLSA Status: Exempt
About BEST
Best Upon Request (BEST) is a values-based, Great Place to Work-Certified company providing on-site concierge services as an employee benefit and patient amenity to healthcare systems and large employers across the United States. Headquartered in Cincinnati, Ohio.
Role Summary

We’re hiring a Business Development Manager to lead new business development for BEST’s Virtual Concierge offering. You’ll re-engage a warm contact base, book meetings, and close annual subscription contracts with HR executives, benefits leaders, and brokers across corporate, professional services, law firm, and SMB markets.
This is a ground-floor opportunity to work directly with our CEO, help shape the go-to-market strategy, and build a book of business in a category that’s ready for growth. You’re not sitting behind a desk; you’re out in the market every day.
What You'll Do
Business Development amp; Pipeline Management
  • Re-engage BEST’s existing warm contact base and build a pipeline of qualified prospects including HR executives, benefits leaders, brokers, and decision-makers at corporations, law firms, professional services firms, and SMBs.
  • Get in front of people with coffee meetings, prospect lunches, cold calls, LinkedIn outreach, and showing up where your buyers are. This is not a desk job.
  • Lead consultative scoping conversations to right-size the subscription tier for each prospect and build a compelling business case.
  • Own the full sales cycle: outreach, deck, proposal, close and log every activity in HubSpot in real time.
Market Development
  • Work directly with the CEO to refine our Virtual Concierge go-to-market strategy; represent BEST at industry events and conferences.
  • Use modern tools including AI (Claude) and HubSpot to work efficiently and punch above your weight.
  • Drive adoption and utilization with new clients post-close you’re selling annual contracts that auto-renew; a client who underutilizes the program is a churn risk.
What success looks like in year one
  • A full pipeline consistently moving through the funnel.
  • First contracts signed and revenue on the board.
  • HubSpot reflects real, current activity — no black holes, no stale deals.
  • A clear read on which segments and buyer profiles convert best — and a sharpened strategy to match.
This Role Is Right For You If
  • You’re energized by commission tied to your output
  • Coffee meetings, prospect lunches, and industry events are how you naturally operate, not something you have to be pushed to do.
  • You have executive presence and are credible in rooms with senior HR and benefits leaders and comfortable cold calling them the day before.
  • You’re disciplined: your pipeline, calendar, and follow-ups stay current without being reminded.
  • You want to build something, not just fill a role.
Required
  • Outbound sales experience, comfortable cold calling, managing a pipeline, and owning a number.
  • Strong written and verbal communication, your outreach gets responses and your decks are client-ready.
  • Proficiency in Microsoft Office, PowerPoint, Excel, and Word.
  • HubSpot or comparable CRM, every call, meeting, and deal stage logged in real time.
  • Based in Dallas, TX or Atlanta, GA other major Texas and Georgia markets considered.
Preferred
  • Experience selling SaaS, subscription-based, or recurring-revenue products, you understand annual contracts and what it takes to keep clients renewing.
  • Familiarity with the HR or benefits buyer or a demonstrated ability to learn a new industry quickly.
  • Experience in employee benefits, corporate wellness, or a related field.
  • Active LinkedIn presence used as a real sales and prospecting tool.
Logistics
  • Field-based, Dallas TX or Atlanta, GA. In-person client meetings and travel required; this is not a work-from-home position.
  • Background check required.
Growth amp; Opportunity
Strong performers in this role have a clear path to a senior Business Development or Director-level role as BEST’s Virtual Concierge business grows. You’ll work directly with the CEO from day one and have genuine influence over the product and go-to-market strategy, not just the execution of it.
How to Apply
Submit your resume. Optional but appreciated: a brief note on a sale, relationship, or win you’re proud of and what made it happen. We read every one.
https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d0934bc7b00193891ac7fb0ffb amp;id=8a78839f9eb34c4a019ed75e376a2660 amp;source= amp;lang=en
BEST values transparency, accountability, and teamwork. We are an equal opportunity employer committed to creating an inclusive environment for all team members.

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