Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more ...
Compensation TypeHourlyHighgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more ...
Service Concierge
$13.25 - $17/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$13.25 - $17/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$14.50 - $18.75/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$14.50 - $18.75/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$20 - $24/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$20 - $24/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$16.50 - $21.50/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$16.50 - $21.50/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$18.25 - $23.50/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$18.25 - $23.50/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$22 - $24/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$22 - $24/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$20.25 - $26/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$20.25 - $26/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$18 - $21/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$18 - $21/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$18.25 - $23.50/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$18.25 - $23.50/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$16.25 - $20.75/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$16.25 - $20.75/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Service Concierge
$15.50 - $20/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
Quick apply
Service Concierge
$15.50 - $20/hr
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
The Service Concierge's primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer to promote customer loyalty and grow ...
CONCIERGE
$14.25 - $18.50/hr
Position Summary The ALF Concierge plays an integral role in customers first impression and ... Reports all suspected violation of companys HIPAA policies or procedures to facility CEO. Knowledge ...
CONCIERGE
$14.25 - $18.50/hr
Position Summary The ALF Concierge plays an integral role in customers first impression and ... Reports all suspected violation of companys HIPAA policies or procedures to facility CEO. Knowledge ...
Concierge - FT
Tulsa, OK · On-site
$13.25 - $17.25/hr
Provide administrative support and report to the Concierge Supervisor, Director of Hospitality, COO - Health Services and Health Services leadership team, ELT, LT and assist various departments and ...
Concierge - FT
Tulsa, OK · On-site
$13.25 - $17.25/hr
Provide administrative support and report to the Concierge Supervisor, Director of Hospitality, COO - Health Services and Health Services leadership team, ELT, LT and assist various departments and ...
Chief Health Officer (CHO)
Hollywood, FL · On-site
$350K - $500K/yr
... concierge patient care model focused on high-quality service • Significant strategic autonomy to design and implement community-wide programs What makes you a great fit • You hold an MD, DO or a ...
Chief Health Officer (CHO)
Hollywood, FL · On-site
$350K - $500K/yr
... concierge patient care model focused on high-quality service • Significant strategic autonomy to design and implement community-wide programs What makes you a great fit • You hold an MD, DO or a ...
Clinical Concierge - Urgent Care - Full time, Days
Coppell, TX · On-site
$14.25 - $18.50/hr
Clinical Concierge MA/LVN - Coppell Bring your passion to Texas Health so we are Better + Together ... Documents chief complaint, allergies, health history, and current medications accurately in EPIC ...
Clinical Concierge - Urgent Care - Full time, Days
Coppell, TX · On-site
$14.25 - $18.50/hr
Clinical Concierge MA/LVN - Coppell Bring your passion to Texas Health so we are Better + Together ... Documents chief complaint, allergies, health history, and current medications accurately in EPIC ...
Clinical Concierge - Urgent Care - Full time, Days
$14.25 - $18.50/hr
Clinical Concierge MA/LVN - Coppell Bring your passion to Texas Health so we are Better Together ... Documents chief complaint, allergies, health history, and current medications accurately in EPIC ...
Clinical Concierge - Urgent Care - Full time, Days
$14.25 - $18.50/hr
Clinical Concierge MA/LVN - Coppell Bring your passion to Texas Health so we are Better Together ... Documents chief complaint, allergies, health history, and current medications accurately in EPIC ...
Chief Concierge information
What are Chief Concierges?
Chief Concierges are senior hospitality professionals responsible for managing concierge services in hotels, luxury residences, or resorts. They lead a team of concierges and ensure guests receive exceptional service, such as arranging transportation, making reservations, and providing local recommendations. Chief Concierges act as liaisons between guests and other hotel departments, handle special requests, and maintain high standards of guest satisfaction. Their role often involves extensive local knowledge, strong organizational skills, and a commitment to customer service.
What are the key skills and qualifications needed to thrive as a Chief Concierge, and why are they important?
To thrive as a Chief Concierge, you need extensive experience in hospitality, expertise in local attractions, and a background in customer service, often supported by certifications like Les Clefs d'Or. Familiarity with property management systems, reservation software, and concierge databases is typically required. Exceptional interpersonal skills, problem-solving abilities, and discretion set top performers apart in this role. These skills are vital for delivering personalized guest experiences, managing staff, and ensuring seamless service in a luxury environment.
How does a Chief Concierge typically collaborate with other departments to enhance the guest experience?
A Chief Concierge works closely with departments such as front desk, housekeeping, and guest services to ensure a seamless and memorable experience for guests. This collaboration involves sharing important guest preferences, coordinating room readiness, and arranging personalized services or amenities. Frequent communication with these teams allows the Chief Concierge to anticipate guest needs and resolve issues promptly, making teamwork and interdepartmental relationships essential for success in the role.
What is the difference between Chief Concierge vs Concierge?
| Aspect | Chief Concierge | Concierge |
|---|---|---|
| Credentials | Experience in hospitality, customer service skills, possibly certifications in hospitality management | Customer service skills, hospitality experience often preferred |
| Work Environment | Luxury hotels, resorts, high-end residential buildings | Hotels, resorts, private clubs, luxury apartments |
| Employer & Industry | Luxury hospitality industry, upscale establishments | Hospitality industry, service-oriented settings |
| Search & Comparison Intent | Understanding leadership roles, responsibilities, and qualifications | Job duties, daily tasks, and skills required |
The main difference between a Chief Concierge and a Concierge lies in their responsibilities and seniority. The Chief Concierge oversees the concierge team, manages guest relations at a higher level, and often handles more complex requests. In contrast, a Concierge provides direct guest services, assisting with reservations, directions, and local recommendations. Both roles require excellent customer service skills, but the Chief Concierge typically has more experience and leadership duties.
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Full-time
Posted 14 days ago
Job description
Compensation TypeHourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
LocationIsla Verde Beach is two blocks away, and we've got a reserved area with chairs and umbrellas. Relax right here in our resort-style pool, featuring a waterfall and foliage. The airport is about five minutes away. Enjoy free cooked-to-order breakfast, and have a drink at our complimentary Evening Reception.
OverviewResponsible for dealing and/or operating an assigned Table Game in compliance with all applicable requirements of the policies and procedures prescribed in the Standard Operating procedures.
Responsibilities- Conduct Table Games following all applicable rules and regulations as established by the PRTC Gaming Regulations as well as the company SOP's, all the while obtaining the maximum number of decisions per hour.
- Inspect cards and equipment to be used in games and verify table float prior to opening and at closing of the shift.
- Comply at all times with Company policies and Standard Operating Procedures in addition to all local, federal and regulatory agencies regulations.
- Attend meetings/training as required by management
- Perform other duties as requested from management
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working
- Maintain a warm and friendly demeanor at all times
- Assist in training new dealers
- Able to work different shifts
- Good Communication skills
- Must be able to convey information and ideas clearly.
- Must be able to work well, maintain composure and objectivity in stressful, high pressure situations.
- Service Oriented
- Able to work evenings, weekends and rotating shifts
- Fully Bilingual - English / Spanish
- High School Diploma
- Completion of PRTC Gaming Classes.
- PRTC Gaming License
- Health Certificate
- BSA Training
- Alcohol Awareness
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).