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Member Concierge Jobs (NOW HIRING)

Member Concierge

Troy, NY

$15.25 - $19.75/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all ... member loyalty and assists them in meeting their healthy way of life goals. Job Duties and ...

Member Concierge

Troy, MI · On-site

$14.75 - $19/hr

Position Summary The Membership Concierge I delivers the highest quality customer service to all ... member loyalty and assists them in meeting their healthy way of life goals. Job Duties and ...

About the Role We are seeking a Member Concierge Agent to join our customer experience team in a call center environment. This role is dedicated to providing exceptional service to our members by ...

Member Concierge

Morrisville, PA · On-site

$14 - $24/hr

Hammer and Nails in Yardley, PA is looking for a charismatic and service-driven Member Concierge to be the face of our premium grooming experience. This is your chance to join a one-of-a-kind men ...

Member Concierge Location: Onsite, Nashville, TN Compensation: $22,5/hr + Full Benefit package day one Flexcar is completely reimagining car ownership. We offer the world's first month-to-month car ...

Member Concierge Location: Onsite, Nashville, TN Compensation: $22,5/hr + Full Benefit package day one Flexcar is completely reimagining car ownership. We offer the world's first month-to-month car ...

Member Concierge

Miami, FL · On-site

$17/hr

About the Role We are seeking a Member Concierge Agent to join our customer experience team in a call center environment. This role is dedicated to providing exceptional service to our members by ...

The Member Concierge is responsible for ensuring an outstanding customer experience by providing support to our Flexcar customers, who we call members. This role involves assisting members, and their ...

Member Concierge

Yardley, PA · On-site

$14 - $24/hr

Hammer and Nails in Yardley, PA is looking for a charismatic and service-driven Member Concierge to be the face of our premium grooming experience. This is your chance to join a one-of-a-kind men ...

Onsite, Charlotte, NC Starting rate : $22.50/hr Member Concierge The Member Concierge is responsible for ensuring an outstanding customer experience by providing support to our Flexcar customers, who ...

Member Concierge

Marietta, GA · On-site

$22.50/hr

Member Concierge Location: Onsite, Marietta, GA Starting rate: $22.50/hr + Full Benefits package (day one) Flexcar is completely reimagining car ownership. We offer the world's first month-to-month ...

Member Concierge

Yardley, PA · On-site

$14 - $24/hr

Hammer and Nails in Yardley, PA is looking for a charismatic and service-driven Member Concierge to be the face of our premium grooming experience. This is your chance to join a one-of-a-kind men ...

Member Concierge

Woodbury, NJ · On-site

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Member Concierge

Easton, PA · On-site

$17.25/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Member Concierge

Skokie, IL · On-site

$17.25/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Lead - Member Concierge

Kingwood, WV · On-site

$14 - $18/hr

... Concierge Team. You will build and actively participate within a departmental culture which delivers excellence in the guest buying experience, service execution and member retention as aligned with ...

Member Concierge Department: Market Operations (Field) Employee Type: Full Time, Non-Exempt Compensation: $24/hr Position Overview: As a Member Support Specialist at Flexcar, you will serve as a key ...

Member Concierge Department: Market Operations (Field) Employee Type: Full Time, Non-Exempt Compensation: $24/hr Position Overview: As a Member Support Specialist at Flexcar, you will serve as a key ...

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Member Concierge information

See salary details

$11

$18

$25

How much do member concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for member concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Member Concierge role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require significant experience, networking, or licensing. Most roles offering such income levels demand skills, certifications, or a strong track record rather than formal education alone.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality, tourism, or related fields can be beneficial, and some employers may prefer familiarity with reservation systems or local knowledge.

What does a Member Concierge do?

A Member Concierge is responsible for providing personalized assistance and support to members of an organization, club, or service. Their duties typically include answering inquiries, handling requests and reservations, and ensuring members have a positive experience. Member Concierges often act as the main point of contact for members, addressing concerns and facilitating communication with other departments. They may also organize events, offer recommendations, and help resolve issues to enhance member satisfaction.

What is the difference between Member Concierge vs Customer Service Representative?

AspectMember ConciergeCustomer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury clubs, resorts, or membership organizationsCall centers, retail, or corporate offices
Employer & IndustryMembership-based organizations, hospitality, wellnessRetail, telecommunications, finance, general customer support
Primary FocusPersonalized member assistance, exclusive servicesHandling customer inquiries, resolving issues

While both roles involve customer interaction, a Member Concierge provides personalized, high-end service tailored to members' exclusive needs, often in luxury settings. In contrast, a Customer Service Representative handles a broader range of general inquiries across various industries. The roles differ mainly in the level of personalization and the work environment, with Member Concierges focusing on premium member experiences.

What is a membership concierge?

A membership concierge is a customer service professional who assists members with their needs, manages memberships, and provides personalized support to enhance their experience. They often handle inquiries, resolve issues, and coordinate services using communication tools like phone, email, or chat.

What are the typical challenges faced by a Member Concierge when assisting members with complex requests?

Member Concierges often encounter challenges when handling requests that require coordination across multiple departments or vendors, such as booking exclusive experiences or resolving billing issues. Staying organized, maintaining clear communication, and managing expectations are essential to ensure a positive member experience. Additionally, adapting quickly to changing member needs and keeping up-to-date with service offerings helps concierges provide timely and accurate assistance. Collaborating effectively with other team members and external partners is key to successfully resolving complex requests.

How much do you get paid as a concierge?

Concierge salaries typically range from $12 to $25 per hour, depending on experience, location, and the employer. Full-time positions often offer benefits and may include tips or commissions in some settings.

What are the key skills and qualifications needed to thrive as a Member Concierge, and why are they important?

To thrive as a Member Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM systems, reservation platforms, and office software is often required. Exceptional communication, problem-solving abilities, and a friendly, proactive attitude help create memorable experiences for members. These skills are crucial for ensuring member satisfaction, resolving issues efficiently, and fostering long-term relationships.
More about Member Concierge jobs
What states have the most Member Concierge jobs? States with the most job openings for Member Concierge jobs include:
What job categories do people searching Member Concierge jobs look for? The top searched job categories for Member Concierge jobs are:
Infographic showing various Member Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Member Concierge

$15.25 - $19.75/hr

Full-time

Posted 21 days ago


Life Time rating

6.5

Company rating: 6.5 out of 10

Based on 389 frontline employees who took The Breakroom Quiz

24th of 62 rated gym and leisure clubs


Job description

Position Summary

The Membership Concierge I delivers the highest quality customer service to all members and guests. As the first point of contact, you play a crucial role in ensuring everyone who visits Life Time feels welcomed and valued. In this role, you will enjoy a fun and healthy work environment while building value-based relationships which increases member loyalty and assists them in meeting their healthy way of life goals.

Job Duties and Responsibilities

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Position Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Preferred Requirements

  • HS graduate or equivalent preferred

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.


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