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Member Concierge Jobs (NOW HIRING)

Customer Experience Associate/ Member Concierge Location: San Jose, CA Employment Type: Full-Time Classification: Non-Exempt (Hourly, Overtime Eligible) Compensation: $27.00 - 29.00* per hour + Full ...

Concierge

Mansfield, TX · On-site

$15 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Coto De Caza, CA

$16.75 - $21.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Philadelphia, PA · On-site

$19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Norfolk, VA · On-site

$16 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

San Diego, CA · On-site

$16.50 - $21.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Carbondale, CO · On-site

$16.50 - $21.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Coto De Caza, CA · On-site

$16.50 - $21.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Pittsburgh, PA

$15 - $19.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Los Angeles, CA

$16.75 - $21.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

New

Concierge

Riverwoods, IL · On-site

$16 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Concierge

Pittsburgh, PA · On-site

$17 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Showing results 41-60

Member Concierge information

See salary details

$11

$18

$25

How much do member concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for member concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Member Concierge role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require significant experience, networking, or licensing. Most roles offering such income levels demand skills, certifications, or a strong track record rather than formal education alone.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality, tourism, or related fields can be beneficial, and some employers may prefer familiarity with reservation systems or local knowledge.

What does a Member Concierge do?

A Member Concierge is responsible for providing personalized assistance and support to members of an organization, club, or service. Their duties typically include answering inquiries, handling requests and reservations, and ensuring members have a positive experience. Member Concierges often act as the main point of contact for members, addressing concerns and facilitating communication with other departments. They may also organize events, offer recommendations, and help resolve issues to enhance member satisfaction.

What is the difference between Member Concierge vs Customer Service Representative?

AspectMember ConciergeCustomer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury clubs, resorts, or membership organizationsCall centers, retail, or corporate offices
Employer & IndustryMembership-based organizations, hospitality, wellnessRetail, telecommunications, finance, general customer support
Primary FocusPersonalized member assistance, exclusive servicesHandling customer inquiries, resolving issues

While both roles involve customer interaction, a Member Concierge provides personalized, high-end service tailored to members' exclusive needs, often in luxury settings. In contrast, a Customer Service Representative handles a broader range of general inquiries across various industries. The roles differ mainly in the level of personalization and the work environment, with Member Concierges focusing on premium member experiences.

What is a membership concierge?

A membership concierge is a customer service professional who assists members with their needs, manages memberships, and provides personalized support to enhance their experience. They often handle inquiries, resolve issues, and coordinate services using communication tools like phone, email, or chat.

What are the typical challenges faced by a Member Concierge when assisting members with complex requests?

Member Concierges often encounter challenges when handling requests that require coordination across multiple departments or vendors, such as booking exclusive experiences or resolving billing issues. Staying organized, maintaining clear communication, and managing expectations are essential to ensure a positive member experience. Additionally, adapting quickly to changing member needs and keeping up-to-date with service offerings helps concierges provide timely and accurate assistance. Collaborating effectively with other team members and external partners is key to successfully resolving complex requests.

How much do you get paid as a concierge?

Concierge salaries typically range from $12 to $25 per hour, depending on experience, location, and the employer. Full-time positions often offer benefits and may include tips or commissions in some settings.

What are the key skills and qualifications needed to thrive as a Member Concierge, and why are they important?

To thrive as a Member Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM systems, reservation platforms, and office software is often required. Exceptional communication, problem-solving abilities, and a friendly, proactive attitude help create memorable experiences for members. These skills are crucial for ensuring member satisfaction, resolving issues efficiently, and fostering long-term relationships.
More about Member Concierge jobs
What states have the most Member Concierge jobs? States with the most job openings for Member Concierge jobs include:
What job categories do people searching Member Concierge jobs look for? The top searched job categories for Member Concierge jobs are:
Infographic showing various Member Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Gym Member Concierge & Sales Pro

Gym Member Concierge & Sales Pro

24 Hour Fitness

Castro Valley, CA • On-site

$16.75 - $21.75/hr

Full-time

Posted 8 days ago


24 Hour Fitness rating

6.3

Company rating: 6.3 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

28th of 62 rated gym and leisure clubs


Job description

24 Hour Fitness in Castro Valley is looking for a full-time team member to welcome new members and support their fitness journeys. Your role involves building strong relationships, ensuring a positive and safe gym environment, and delivering exceptional service. Ideal candidates are self-motivated, passionate about fitness, and have a desire to help others succeed. This position offers flexible weekday and weekend availability, and includes benefits like a free gym membership and discounts. #J-18808-Ljbffr


What 24 Hour Fitness employees say

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Benefits

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About 24 Hour Fitness

Sourced by ZipRecruiter

At 24 Hour Fitness we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

Industry

Fitness and sports centers

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1983