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Member Concierge Jobs (NOW HIRING)

Southern Land Company

Member Concierge

Franklin, TN · On-site

$15.25 - $19.75/hr

Position Summary The Member Concierge serves as a key point of contact for members and guests, delivering a warm, professional, and attentive experience. This role primarily supports morning and ...

Life Time

Member Concierge II

Winter Park, FL

$14.50 - $18.75/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

$11.75 - $15.25/hr

This position serves as a leader on the Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. This team member executes and attends events in Life Time Work, with ...

Life Time, Inc.

Member Concierge II

Winter Park, FL · On-site

$14.50 - $18.75/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Member Concierge II

Savage, MN · On-site

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

Member Concierge II

Savage, MN

$15.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Part Time Member Concierge II

Friendswood, TX · On-site

$13.50 - $17.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

$13.75 - $17.75/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time

$11.75 - $15.25/hr

Position Summary The Membership Concierge III Life Time Work delivers the highest quality customer ... This team member executes and attends events in Life Time Work, with the intention of building ...

Auszi Gbc

Concierge Associate

Inver Grove Heights, MN · On-site

$27K - $36K/yr

Requirements We are seeking extra ordinary Guest Services member (Concierge) who can engage with our amazing guests and provide services that exceed customer expectations. Our ideal candidate is ...

Life Time

$11.75 - $15.25/hr

Position Summary The Membership Concierge III Life Time Work delivers the highest quality customer ... This team member executes and attends events in Life Time Work, with the intention of building ...

Hammer and Nails

Member Concierge/Receptionist

Brea, CA · On-site

$23/hr

RECEPTIONIST: * Proficiency in communication, customer service, and sales skills are the main requirements for this position. * Additional requirements for the position includes basic math, cash ...

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All JobsMember Concierge Jobs

Member Concierge information

See salary details

$11

$18

$25

How much do member concierge jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for member concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Member Concierge role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require significant experience, networking, or licensing. Most roles offering such income levels demand skills, certifications, or a strong track record rather than formal education alone.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality, tourism, or related fields can be beneficial, and some employers may prefer familiarity with reservation systems or local knowledge.

What does a Member Concierge do?

A Member Concierge is responsible for providing personalized assistance and support to members of an organization, club, or service. Their duties typically include answering inquiries, handling requests and reservations, and ensuring members have a positive experience. Member Concierges often act as the main point of contact for members, addressing concerns and facilitating communication with other departments. They may also organize events, offer recommendations, and help resolve issues to enhance member satisfaction.

What is the difference between Member Concierge vs Customer Service Representative?

AspectMember ConciergeCustomer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury clubs, resorts, or membership organizationsCall centers, retail, or corporate offices
Employer & IndustryMembership-based organizations, hospitality, wellnessRetail, telecommunications, finance, general customer support
Primary FocusPersonalized member assistance, exclusive servicesHandling customer inquiries, resolving issues

While both roles involve customer interaction, a Member Concierge provides personalized, high-end service tailored to members' exclusive needs, often in luxury settings. In contrast, a Customer Service Representative handles a broader range of general inquiries across various industries. The roles differ mainly in the level of personalization and the work environment, with Member Concierges focusing on premium member experiences.

What is a membership concierge?

A membership concierge is a customer service professional who assists members with their needs, manages memberships, and provides personalized support to enhance their experience. They often handle inquiries, resolve issues, and coordinate services using communication tools like phone, email, or chat.

What are the typical challenges faced by a Member Concierge when assisting members with complex requests?

Member Concierges often encounter challenges when handling requests that require coordination across multiple departments or vendors, such as booking exclusive experiences or resolving billing issues. Staying organized, maintaining clear communication, and managing expectations are essential to ensure a positive member experience. Additionally, adapting quickly to changing member needs and keeping up-to-date with service offerings helps concierges provide timely and accurate assistance. Collaborating effectively with other team members and external partners is key to successfully resolving complex requests.

How much do you get paid as a concierge?

Concierge salaries typically range from $12 to $25 per hour, depending on experience, location, and the employer. Full-time positions often offer benefits and may include tips or commissions in some settings.

What are the key skills and qualifications needed to thrive as a Member Concierge, and why are they important?

To thrive as a Member Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM systems, reservation platforms, and office software is often required. Exceptional communication, problem-solving abilities, and a friendly, proactive attitude help create memorable experiences for members. These skills are crucial for ensuring member satisfaction, resolving issues efficiently, and fostering long-term relationships.
More about Member Concierge jobs
What states have the most Member Concierge jobs? States with the most job openings for Member Concierge jobs include:
What job categories do people searching Member Concierge jobs look for? The top searched job categories for Member Concierge jobs are:
Member Concierge jobs near you
Infographic showing various Member Concierge job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 69% Full Time, 16% Part Time, and 13% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Member Concierge

Member Concierge

Southern Land Company

Franklin, TN • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Why Westhaven Golf Club?
Southern Land Company's Westhaven Golf Club, one of the top family centric private clubs in the Nashville area, is currently seeking a highly motivated, customer service focused professional. Westhaven's service vision of "Creating connections and lasting memories through genuine service at an escape that feels like home" challenges their associates to use their passion for their craft to provide the members and guests with an unforgettable experience. Associates receive competitive pay, Southern Land's best in class benefits, and career growth.
Position Summary
The Member Concierge serves as a key point of contact for members and guests, delivering a warm, professional, and attentive experience. This role primarily supports morning and daytime operations, assisting with reservations, member services, and providing hands-on support to the Food & Beverage team during lunch service and early-day activities.
Essential Duties & Responsibilities
  • Greet all members and guests with a welcoming and service-oriented attitude
  • Answer incoming phone calls, direct calls appropriately, and take accurate messages when needed
  • Manage tee times, dining reservations, and other member bookings
  • Perform host/hostess duties during lunch service, including seating and guest flow management
  • Handle all to-go orders efficiently and accurately
  • Assist Food & Beverage team with table maintenance, including watering, clearing, and resetting
  • Support event setup and breakdown as needed
  • Provide members with general club and community information
  • Maintain regular and reliable attendance
  • Perform additional duties as assigned by management

Schedule Expectations
  • Primarily morning and early afternoon shifts
  • Availability on weekends and holidays as needed based on club operations

Qualifications
  • High school diploma or GED required
  • Previous customer service or hospitality experience preferred
  • Basic proficiency in Microsoft Office applications

Skills & Competencies
  • Strong service mindset with a genuine desire to assist members
  • Excellent communication and interpersonal skills
  • Ability to multitask in a fast-paced environment
  • Comfortable being on feet for extended periods
  • Ability to read and speak English to effectively perform job duties

Physical Requirements
  • Frequent standing and walking throughout the shift
  • Ability to lift up to 25 pounds
  • Regular use of computers and standard office equipment
  • Moderate noise level in a dynamic club setting

The above statements are intended to describe the general nature and level of work performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.
Company Overview
Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.
We Have...
  • A strong brand recognized for quality, performance, and artistry
  • Guiding principles of creativity and innovation
  • An open mind for new ideas and creative methods
  • A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.
The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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