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Member Concierge Jobs (NOW HIRING)

Auszi Gbc

Concierge Associate

Inver Grove Heights, MN · On-site

$27K - $36K/yr

Requirements We are seeking extra ordinary Guest Services member (Concierge) who can engage with our amazing guests and provide services that exceed customer expectations. Our ideal candidate is ...

Public

Director of Concierge & Sales

New York, NY

$130K - $200K/yr

You'll be directly responsible for managing our high-touch, high-value member Concierge team, with direct responsibility for the asset & revenue growth of Public's most valuable members. You'll be ...

Life Time

$19.75/hr

Position Summary The Membership Concierge III Life Time Work delivers the highest quality customer ... This team member executes and attends events in Life Time Work, with the intention of building ...

Flexcar

Member Customer Experience

Nashville, TN

$22.50/hr

Member Concierge Location: Onsite, Nashville, TN Compensation: $22.5/hr + Full Benefit package day one Flexcar is completely reimagining car ownership. We offer the world's first month-to-month car ...

G Grace LLC

Be Seen First

Front Desk Member Concierge/ Host

Fairlawn, OH · On-site

$15/hr

* Full time and part time * Must be 21 - we do serve beer, wine and liquor * Flexible schedule but must be able to work some nights, weekends, and holidays. Occasional overtime may be required.

G Grace LLC

Be Seen First

Front Desk Member Concierge/ Host

Fairlawn, OH · On-site

$15/hr

* Full time and part time * Must be 21 - we do serve beer, wine and liquor * Flexible schedule but must be able to work some nights, weekends, and holidays. Occasional overtime may be required.

Invited

Concierge

Pittsburgh, PA

$15 - $19.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Fort Lauderdale, FL

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Houston, TX

$13.25 - $17.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Houston, TX

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Rancho Mirage, CA

$16 - $20.75/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

ClubCorp

Concierge

Fort Lauderdale, FL · On-site

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

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Member Concierge information

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How much do member concierge jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for member concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What does a Member Concierge do?

A Member Concierge is responsible for providing personalized assistance and support to members of an organization, club, or service. Their duties typically include answering inquiries, handling requests and reservations, and ensuring members have a positive experience. Member Concierges often act as the main point of contact for members, addressing concerns and facilitating communication with other departments. They may also organize events, offer recommendations, and help resolve issues to enhance member satisfaction.

What is the difference between Member Concierge vs Customer Service Representative?

AspectMember ConciergeCustomer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury clubs, resorts, or membership organizationsCall centers, retail, or corporate offices
Employer & IndustryMembership-based organizations, hospitality, wellnessRetail, telecommunications, finance, general customer support
Primary FocusPersonalized member assistance, exclusive servicesHandling customer inquiries, resolving issues

While both roles involve customer interaction, a Member Concierge provides personalized, high-end service tailored to members' exclusive needs, often in luxury settings. In contrast, a Customer Service Representative handles a broader range of general inquiries across various industries. The roles differ mainly in the level of personalization and the work environment, with Member Concierges focusing on premium member experiences.

What are the typical challenges faced by a Member Concierge when assisting members with complex requests?

Member Concierges often encounter challenges when handling requests that require coordination across multiple departments or vendors, such as booking exclusive experiences or resolving billing issues. Staying organized, maintaining clear communication, and managing expectations are essential to ensure a positive member experience. Additionally, adapting quickly to changing member needs and keeping up-to-date with service offerings helps concierges provide timely and accurate assistance. Collaborating effectively with other team members and external partners is key to successfully resolving complex requests.

What are the key skills and qualifications needed to thrive as a Member Concierge, and why are they important?

To thrive as a Member Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM systems, reservation platforms, and office software is often required. Exceptional communication, problem-solving abilities, and a friendly, proactive attitude help create memorable experiences for members. These skills are crucial for ensuring member satisfaction, resolving issues efficiently, and fostering long-term relationships.
More about Member Concierge jobs
What states have the most Member Concierge jobs? States with the most job openings for Member Concierge jobs include:
What job categories do people searching Member Concierge jobs look for? The top searched job categories for Member Concierge jobs are:
Member Concierge jobs near you
Infographic showing various Member Concierge job openings in the United States as of May 2026, with employment types broken down into 12% As Needed, 35% Full Time, 8% Part Time, 41% Contract, and 4% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Member Concierge & Guest Services

Member Concierge & Guest Services

Reynolds Lake Oconee

Greensboro, GA • On-site

$17/hr

Part-time

Dental, Retirement

Posted yesterday

Job description

Position will answer questions and make reservations in a courteous and efficient manner for internal and external customers relating to any Reynolds Lake Oconee amenity or activity. Deliver exemplary service to external customers from check-in to check-out.
DUTIES & RESPONSIBILITIES:
  • Knowledgeable of RLO, its history, and able to provide directions/information to all internal/external customers.
  • Answer and accurately document all calls for reservations and inquiries pertaining to Reynolds Lake Oconee in a professional and courteous manner while documenting the caller's request.
  • Review and familiarize yourself with all activities/events taking place on property and in the local community.
  • Make and confirm all reservations including tee times, dining, pontoons, shuttle, lodging, tennis, recreation, fitness, & member events.
  • Cover Corporate Front Desk shifts as scheduled & assist with Corporate Front Desk duties during coverage.
  • Primary contact and reservationist for Sales Agents & Lifestyle Package inquiries.
  • Interface with Ritz Carlton reservation staff to confirm reservations & track available Lifestyle Package rooms.
  • Check Departmental & Personal email and return messages promptly.
  • Check/Update the Golf Cancellation Policy daily on the Golf Course Status page.
  • Communicate with entire team pertinent information provided directly to you.
  • Audit reservation systems to ensure correct bookings for members and guests.
  • Monitor all event waitlists for the opportunity to accommodate.
  • Notify Management if anything seems amiss with system set-ups for tee times and reservations.
  • Stand and greet guests arriving/departing Reynolds Lake Oconee upon entrance and departure of the building.
  • Process arrivals and offer beverage to guests while they wait.
  • Complete daily checklists per scheduled shift.
  • Contact housekeeping and/or maintenance staff with guest related requests and concerns.
  • Log any maintenance concerns and provide service recovery to guests.
  • Process departures, ensuring that all billing amounts and information are correct.
  • Complete daily reservation Audit Report for Accounting.
  • Take inventory of office supplies & maintain a clean & well-stocked coffee station throughout the day.
  • Ensure interior office is closed and locked securely upon end of each day.
  • Perform other duties as directed by Management.

QUALIFICATIONS/REQUIREMENTS/EXPERIENCE/EDUCATION:
  • 2 years office-related & customer service experience.
  • Knowledge of the hospitality industry is preferred.
  • Intermediate computer skills using Microsoft Word & Excel.
  • Must be well organized, detail-oriented, and ability to multitask between several software applications simultaneously.
  • Must possess a pleasant speaking voice and skills of diplomacy & tact while dealing with callers & guests.
  • Ability to handle multiple calls while maintaining a calm demeanor.
  • Job requires the ability to work weekends & holidays. Flexible scheduling is mandatory due to 365 days of operation.
  • Ability to lift up to 50lbs.
  • Job requires sitting at desk (70%) and standing & greeting (30%).

Benefits:
  • Dental insurance
  • 401(k) with company match
  • Employee discounts: food, retail merchandise, boat rentals
  • Golf privileges

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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