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Member Concierge Jobs (NOW HIRING)

Life Time

$13.75 - $17.75/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Life Time, Inc.

Part Time Member Concierge II

Friendswood, TX · On-site

$13.50 - $17.50/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build ...

Auszi Gbc

Concierge Associate

Inver Grove Heights, MN · On-site

$27K - $36K/yr

Requirements We are seeking extra ordinary Guest Services member (Concierge) who can engage with our amazing guests and provide services that exceed customer expectations. Our ideal candidate is ...

Life Time

$11.75 - $15.25/hr

Position Summary The Membership Concierge III Life Time Work delivers the highest quality customer ... This team member executes and attends events in Life Time Work, with the intention of building ...

TurnDev

Member Experience Specialist

Cleveland, OH · On-site

$40K/yr

Member Concierge & Executive Liaison to the General Manager Location: Private Members Club - Downtown Cleveland Position Type: Flexible Part-Time or Full-Time Compensation: Full-time: $40,000 per ...

Invited

Concierge

Norfolk, VA

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

ClubCorp

Concierge

Phoenix, MD · On-site

$17 - $20/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Houston, TX

$14.75 - $19/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

ClubCorp

Concierge

Coto De Caza, CA · On-site

$17 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

ClubCorp

Concierge

Norfolk, VA · On-site

$16 - $18/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Coto De Caza, CA · On-site

$16.75 - $21.50/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

Invited Clubs

Concierge

Oldsmar, FL

$14.25 - $18.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to delivering exceptional service and creating unforgettable moments for club members before, during, and ...

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All JobsMember Concierge Jobs

Member Concierge information

See salary details

$11

$18

$25

How much do member concierge jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for member concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Member Concierge role typically does not pay $4,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales positions, real estate brokers, or certain entrepreneurial ventures, but they usually require significant experience, networking, or licensing. Most roles offering such income levels demand skills, certifications, or a strong track record rather than formal education alone.

What qualifications do I need to be a concierge?

To be a concierge, candidates typically need a high school diploma or equivalent, strong customer service skills, and excellent communication abilities. Experience in hospitality, tourism, or related fields can be beneficial, and some employers may prefer familiarity with reservation systems or local knowledge.

What does a Member Concierge do?

A Member Concierge is responsible for providing personalized assistance and support to members of an organization, club, or service. Their duties typically include answering inquiries, handling requests and reservations, and ensuring members have a positive experience. Member Concierges often act as the main point of contact for members, addressing concerns and facilitating communication with other departments. They may also organize events, offer recommendations, and help resolve issues to enhance member satisfaction.

What is the difference between Member Concierge vs Customer Service Representative?

AspectMember ConciergeCustomer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLuxury clubs, resorts, or membership organizationsCall centers, retail, or corporate offices
Employer & IndustryMembership-based organizations, hospitality, wellnessRetail, telecommunications, finance, general customer support
Primary FocusPersonalized member assistance, exclusive servicesHandling customer inquiries, resolving issues

While both roles involve customer interaction, a Member Concierge provides personalized, high-end service tailored to members' exclusive needs, often in luxury settings. In contrast, a Customer Service Representative handles a broader range of general inquiries across various industries. The roles differ mainly in the level of personalization and the work environment, with Member Concierges focusing on premium member experiences.

What is a membership concierge?

A membership concierge is a customer service professional who assists members with their needs, manages memberships, and provides personalized support to enhance their experience. They often handle inquiries, resolve issues, and coordinate services using communication tools like phone, email, or chat.

What are the typical challenges faced by a Member Concierge when assisting members with complex requests?

Member Concierges often encounter challenges when handling requests that require coordination across multiple departments or vendors, such as booking exclusive experiences or resolving billing issues. Staying organized, maintaining clear communication, and managing expectations are essential to ensure a positive member experience. Additionally, adapting quickly to changing member needs and keeping up-to-date with service offerings helps concierges provide timely and accurate assistance. Collaborating effectively with other team members and external partners is key to successfully resolving complex requests.

How much do you get paid as a concierge?

Concierge salaries typically range from $12 to $25 per hour, depending on experience, location, and the employer. Full-time positions often offer benefits and may include tips or commissions in some settings.

What are the key skills and qualifications needed to thrive as a Member Concierge, and why are they important?

To thrive as a Member Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with CRM systems, reservation platforms, and office software is often required. Exceptional communication, problem-solving abilities, and a friendly, proactive attitude help create memorable experiences for members. These skills are crucial for ensuring member satisfaction, resolving issues efficiently, and fostering long-term relationships.
More about Member Concierge jobs
What states have the most Member Concierge jobs? States with the most job openings for Member Concierge jobs include:
What job categories do people searching Member Concierge jobs look for? The top searched job categories for Member Concierge jobs are:
Member Concierge jobs near you
Infographic showing various Member Concierge job openings in the United States as of June 2026, with employment types broken down into 55% Full Time, 13% Part Time, 13% Temporary, 13% Contract, and 6% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.
Part Time Member Concierge II

Part Time Member Concierge II

Life Time

$13.75 - $17.75/hr

Part-time

Posted 22 days ago

Life Time rating

6.5

Company rating: 6.5 out of 10

Based on 384 frontline employees who took The Breakroom Quiz

23rd of 61 rated gym and leisure clubs

Job description

Position Summary

As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties/Responsibilities

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as a key point of contact for new membership sales and member retention interactions.
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Minimum Required Qualifications

Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.

Education:

  • High School graduate or equivalent

Years of Experience:

  • Minimum of 1-2 years of experience in customer service or sales

Licenses / Certifications / Registrations:

  • Complete Retention Specialist Certification within 60 days of hire
  • Passion to serve others
  • Effective communication skills

Preferred Requirements

  • Bachelor's Degree in Hospitality

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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