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Concierge Supervisor Jobs (NOW HIRING)

Stratton Amenities

Lead Concierge

Philadelphia, PA · On-site

$17 - $18/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

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Stratton Amenities

Front Desk Concierge

Raleigh, NC

$15 - $16/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

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Stratton Amenities

Lead Concierge

Plano, TX

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

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NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

Stratton Amenities

Lead Concierge

East White Plains, NY · On-site

$21 - $22/hr

Lead Concierge / Supervisor Company Overview Stratton Amenities is a premier provider of luxury, hotel-style front desk concierge services for high-end apartment and condominium communities. We are ...

NRG

New Customer Concierge Professional

Lindon, UT

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

Stratton Amenities

Lead Concierge

Flower Mound, TX

$17 - $18/hr

Lead Concierge / Supervisor Company Overview Stratton Amenities is a premier provider of luxury, hotel-style front desk concierge services for high-end apartment and condominium communities. We are ...

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NRG

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

Alyeska Resort

Nordic Spa Lead Concierge

Anchorage, AK · On-site

In collaboration with the Spa Concierge Supervisor and Spa Front Desk Manager, as the Lead Spa Concierge, you will provide day-to-day leadership and foster a culture rooted in wellness and connection.

New

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Alyeska Resort

Nordic Spa Lead Concierge

Girdwood, AK · On-site

In collaboration with the Spa Concierge Supervisor and Spa Front Desk Manager, as the Lead Spa Concierge, you will provide day-to-day leadership and foster a culture rooted in wellness and connection.

Montereau

Concierge - FT

Tulsa, OK · On-site

$13.25 - $17.25/hr

Provide administrative support and report to the Concierge Supervisor, Director of Hospitality, COO - Health Services and Health Services leadership team, ELT, LT and assist various departments and ...

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Concierge Supervisor information

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$14

$23

$37

How much do concierge supervisor jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for concierge supervisor in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What are the main challenges a Concierge Supervisor faces when managing a team in a busy hotel environment?

A Concierge Supervisor often encounters challenges such as coordinating schedules to ensure adequate coverage during peak hours, maintaining high service standards under pressure, and effectively resolving guest concerns or escalations. Additionally, balancing administrative duties with hands-on team support can be demanding, especially during high-occupancy periods. Successful supervisors excel at communication, delegation, and fostering a positive team culture to deliver exceptional guest experiences.

What are the key skills and qualifications needed to thrive as a Concierge Supervisor, and why are they important?

To thrive as a Concierge Supervisor, you need strong hospitality experience, leadership skills, and a solid understanding of customer service principles, often supported by a background in hotel or guest services management. Familiarity with property management systems (PMS), booking software, and sometimes certifications in hospitality management are typical requirements. Exceptional communication, problem-solving, and team coordination abilities set top candidates apart in this role. These skills and qualities are crucial for ensuring seamless guest experiences, efficient team performance, and maintaining high service standards.

What is the difference between Concierge Supervisor vs Front Desk Supervisor?

Concierge SupervisorFront Desk Supervisor
Focuses on guest services, personalized assistance, and concierge tasksOversees front desk operations, check-in/out processes, and administrative duties
Requires customer service skills, hospitality knowledge, and sometimes certifications in guest servicesRequires customer service skills, administrative experience, and hospitality industry familiarity
Works primarily in hotels, resorts, or luxury establishmentsWorks in hotels, office buildings, or similar environments

Both roles involve guest or customer interaction and require strong customer service skills. The Concierge Supervisor emphasizes personalized guest services and concierge duties, while the Front Desk Supervisor manages front desk operations and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is a Concierge Supervisor?

A Concierge Supervisor is a hospitality professional responsible for overseeing the daily operations of the concierge team in a hotel or residential building. They ensure that guests receive exceptional service, assist with guest requests, and manage staff schedules and training. The Concierge Supervisor also handles guest complaints, coordinates with other departments, and maintains knowledge of local attractions and services to provide recommendations. Their primary goal is to ensure a seamless and enjoyable guest experience.
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Concierge Supervisor jobs near you
Infographic showing various Concierge Supervisor job openings in the United States as of June 2026, with employment types broken down into 75% Full Time, 23% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.
Office of Communication Campus Concierge - Campus Concierge Graduate Assistant

Office of Communication Campus Concierge - Campus Concierge Graduate Assistant

High Point University

High Point, NC • On-site

$12/hr

Part-time

Posted 19 days ago

High Point University rating

7.6

Company rating: 7.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

248th of 544 rated colleges and universities

Job description

Job Title: Campus Concierge Graduate Assistant

Department: Office of Communication Campus Concierge

Supervisor: Kenzie Delongis

Starting Rate of Pay: $12.00

Length of Time: Eligible for rehire on a semester basis.

Department Description

Campus Concierge strives to model the value of service. Our goal is to improve the daily lives of the HPU family by providing a single source of knowledge for all campus and community information. As a graduate employee, you will gain experience in customer service, leadership, problem-solving and interpersonal communication.

Job Description

Concierge Graduate Assistants provide first-class customer service to the HPU family and maintain a comprehensive knowledge of High Point University and its extensive resources. This position provides HPU students, faculty, staff, and families, with a positive HPU experience and assists in finding solutions to issues of any kind. Graduate students employed by Campus Concierge will develop professional speaking skills and will gain exceptional customer service experience.

Job Location/ Hours Required

  • Ability to work evening and weekends (around class schedule).
  • The candidate will perform most/all job duties in Slane/Wanek Student Centers, Cottrell Hall, the Team Store & Panther Boutique, or Panther Commons. Hours may vary depending on the job requirements; however, the maximum number of hours a graduate student employee may work per week is 20 hours. This position requires a minimum of 5 hours per week.

Required Qualifications:

  • Bachelor's Degree Required

Experience and Training

  • 1 year of customer service experience in a business with a reputation for first-class customer service
  • Proficient with Facebook and other social media platforms
  • Proficiency with Microsoft products

Responsibilities:

  • Delivers the HPU experience through various mediums including face-to-face interactions, phone calls, emails, and social media while enhancing the opinion and advocacy of the university.
  • Collaborates with members of the Campus Concierge Team while working independently at any of the Campus Concierge locations, or remotely.
  • Covers HPU Facebook Parent Group customer service.
  • Collaborates with various departments to ensure a positive and quick resolution to issues and concerns.
  • Executes multiple projects & job functions with efficiency.
  • Ability to communicate in a positive manner.
  • Ability to focus on details and prioritize tasks.
  • Manges team of student employees, offers guidance in difficult situations and steps in when needed, assists with resolving any issues, with difficult situations, prioritizes student tasks and maintains constant communication with the team when acting at the "Manager on Duty."
  • Perform other duties as assigned.

Desired Skills:

  • Self-starter working independently with strong interpersonal skills
  • Strong communication skills and resourcefulness
  • Proficiency with communicating on social media with clear, succinct writing skills.
  • Current or previous involvement with on-campus clubs or organizations.
  • Leadership or managerial experience

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