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Concierge Supervisor Jobs (NOW HIRING)

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

New Customer Concierge Professional

Lindon, UT · On-site

$14 - $18/hr

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization. Minimum qualifications: * Must be at least 18 years old

Shift Supervisor/Concierge The Shift Supervisor/Concierge assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting ...

Shift Supervisor/Concierge The Shift Supervisor/Concierge assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting ...

Shift Supervisor/Concierge The Shift Supervisor/Concierge assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting ...

Shift Supervisor/Concierge The Shift Supervisor/Concierge assists clients and guests, ensuring that their requests are met. They coordinate the non-clinical needs of families and guests, by greeting ...

Ready to suit up as a Security Supervisor in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage ...

Ready to suit up as a Security Supervisor in a Concierge post? What matters most in a role like this is your ability to build meaningful connections. Tell us about how your natural ability to engage ...

Part Time Concierge

Washington, DC · On-site

$17.50 - $20/hr

Now Hiring: Part-Time Concierge Are you passionate about delivering exceptional customer service ... Other duties as assigned by the supervisor. What We're Looking For To succeed in this role, you ...

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Concierge Supervisor information

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$14

$23

$37

How much do concierge supervisor jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for concierge supervisor in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What are the main challenges a Concierge Supervisor faces when managing a team in a busy hotel environment?

A Concierge Supervisor often encounters challenges such as coordinating schedules to ensure adequate coverage during peak hours, maintaining high service standards under pressure, and effectively resolving guest concerns or escalations. Additionally, balancing administrative duties with hands-on team support can be demanding, especially during high-occupancy periods. Successful supervisors excel at communication, delegation, and fostering a positive team culture to deliver exceptional guest experiences.

What are the key skills and qualifications needed to thrive as a Concierge Supervisor, and why are they important?

To thrive as a Concierge Supervisor, you need strong hospitality experience, leadership skills, and a solid understanding of customer service principles, often supported by a background in hotel or guest services management. Familiarity with property management systems (PMS), booking software, and sometimes certifications in hospitality management are typical requirements. Exceptional communication, problem-solving, and team coordination abilities set top candidates apart in this role. These skills and qualities are crucial for ensuring seamless guest experiences, efficient team performance, and maintaining high service standards.

What is the difference between Concierge Supervisor vs Front Desk Supervisor?

Concierge SupervisorFront Desk Supervisor
Focuses on guest services, personalized assistance, and concierge tasksOversees front desk operations, check-in/out processes, and administrative duties
Requires customer service skills, hospitality knowledge, and sometimes certifications in guest servicesRequires customer service skills, administrative experience, and hospitality industry familiarity
Works primarily in hotels, resorts, or luxury establishmentsWorks in hotels, office buildings, or similar environments

Both roles involve guest or customer interaction and require strong customer service skills. The Concierge Supervisor emphasizes personalized guest services and concierge duties, while the Front Desk Supervisor manages front desk operations and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

What is a Concierge Supervisor?

A Concierge Supervisor is a hospitality professional responsible for overseeing the daily operations of the concierge team in a hotel or residential building. They ensure that guests receive exceptional service, assist with guest requests, and manage staff schedules and training. The Concierge Supervisor also handles guest complaints, coordinates with other departments, and maintains knowledge of local attractions and services to provide recommendations. Their primary goal is to ensure a seamless and enjoyable guest experience.
More about Concierge Supervisor jobs
What cities are hiring for Concierge Supervisor jobs? Cities with the most Concierge Supervisor job openings:
What states have the most Concierge Supervisor jobs? States with the most job openings for Concierge Supervisor jobs include:
What job categories do people searching Concierge Supervisor jobs look for? The top searched job categories for Concierge Supervisor jobs are:
What are popular job titles related to Concierge Supervisor jobs? For Concierge Supervisor jobs, the most frequently searched job titles are:
Infographic showing various Concierge Supervisor job openings in the United States as of May 2026, with employment types broken down into 94% Full Time, 1% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.
New Customer Concierge Professional

New Customer Concierge Professional

NRG

Lindon, UT

$14 - $18/hr

Full-time

Posted 26 days ago


Job description

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Who We Are:

Our mission is to redefine the home experience through intelligently designed products and services delivered to every home by people who care. Our New Customer Concierge team is obsessed with our proven sales process to ensure protection and peace of mind to all customers by providing them with the entire Vivint offering of Smart Savings.


A Day in the Life:

Our sales representatives make outbound calls to customers who have had their systems installed for 30 days to 18 months. We deliver a premium, white-glove experience by proactively resolving technical and billing concerns, educating customers on the full capabilities of their smart home, and ensuring a seamless journey from sale through installation—all while maintaining a strong focus on customer satisfaction.

Expectations for Success:

  • Grit and Resilience: New Customer Concierge Professionals must possess the determination and resilience to overcome challenges, handle rejection, and persevere in the face of obstacles, ultimately driving their success in driving revenue and customer satisfaction.
  • Consistent Sales Performance: A successful New Customer Concierge Professional is expected to consistently meet or exceed monthly and quarterly sales targets, demonstrating a track record of delivering results and contributing to Vivint’s revenue growth.
  • Effective Communication New Customer Concierge Professionals must be able to explain complex product offerings in a simple and persuasive manner, ensuring that customers fully understand the value of resigning with Vivint and how they address their unique needs.
  • Continuous Learning: New Customer Concierge Professionals are expected to stay current with our evolving product and service offerings, industry trends, and sales techniques. Continuous learning and adaptation to changing market conditions are essential for achieving and maintaining success in this role.


Who you will work with:

New Customer Concierge Supervisor, Concierge AM/Manager, Workforce Management, Recruiting, and various Supervisors across the organization.


Minimum qualifications:

  • Must be at least 18 years old
  • Must obtain a Burglar Alarm License through the Division of Occupations and Professional Licensing with the State of Utah (paid for by Vivint)
  • Able to work Full-time (schedule is flexible)
  • Prior sales experience is a plus
  • Bilingual (fluent in English & Spanish) is a plus
  • Proficient with basic computer functions and ability to utilize software, databases, scripts, and other tools appropriately

Join a company that invests in your growth and celebrates your wins. Apply now to start your career in sales at Vivint!

If you are a current employee, please notify your manager that you are applying prior to applying.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.


NRG logo

About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US