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Concierge Supervisor Jobs (NOW HIRING)

Comme Des Garcons

Concierge Associate

Los Angeles, CA · On-site

$19 - $20/hr

Helping the Concierge Supervisor with stationery orders Key Skills: * A highly motivated and competent individual able to converse at all levels both internally and externally with staff and ...

Stratton Amenities

Lead Concierge

Langhorne, PA · On-site

$19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Needham, MA · On-site

$19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Nashville, TN · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Raleigh, NC · On-site

$20/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Peabody Hotels & Resorts

Concierge

Memphis, TN · On-site

$13.75 - $17.75/hr

Front Office Manager, Assistant Front Office Manager, Concierge Supervisor SUPERVISES: N/A. WORK ENVIRONMENT: Concierge Desk, hotel public areas, Concierge Lounge and service areas. Job involves ...

Stratton Amenities

Lead Concierge

Plano, TX · On-site

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Nashville, TN

$18 - $19/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Charleston, SC · On-site

$21/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Philadelphia, PA · On-site

$18/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Stratton Amenities

Lead Concierge

Atlanta, GA · On-site

$40K/yr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

Fashionphile

Supervisor, Client Concierge

Lehi, UT

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

FASHIONPHILE

Supervisor, Client Concierge

Lehi, UT · On-site

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

Fashionphile

Supervisor, Client Concierge

Lehi, UT

The Concierge Supervisor collaborates with cross-functional teams, monitors performance metrics, and champions department goals, while cultivating a culture of excellence and driving continuous ...

Stratton Amenities

Lead Concierge

Oakland, CA · On-site

$24 - $25/hr

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ...

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Concierge Supervisor information

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$37

How much do concierge supervisor jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for concierge supervisor in the United States is $23.44, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What is a concierge supervisor?

A Concierge Supervisor is a hospitality professional responsible for overseeing the daily operations of the concierge team in a hotel or residential building. They ensure that guests receive exceptional service, assist with guest requests, and manage staff schedules and training. The Concierge Supervisor also handles guest complaints, coordinates with other departments, and maintains knowledge of local attractions and services to provide recommendations. Their primary goal is to ensure a seamless and enjoyable guest experience.

What are the key skills and qualifications needed to thrive as a concierge supervisor, and why are they important?

To thrive as a Concierge Supervisor, you need strong hospitality experience, leadership skills, and a solid understanding of customer service principles, often supported by a background in hotel or guest services management. Familiarity with property management systems (PMS), booking software, and sometimes certifications in hospitality management are typical requirements. Exceptional communication, problem-solving, and team coordination abilities set top candidates apart in this role. These skills and qualities are crucial for ensuring seamless guest experiences, efficient team performance, and maintaining high service standards.

What are the main challenges a concierge supervisor faces when managing a team in a busy hotel environment?

A Concierge Supervisor often encounters challenges such as coordinating schedules to ensure adequate coverage during peak hours, maintaining high service standards under pressure, and effectively resolving guest concerns or escalations. Additionally, balancing administrative duties with hands-on team support can be demanding, especially during high-occupancy periods. Successful supervisors excel at communication, delegation, and fostering a positive team culture to deliver exceptional guest experiences.

What is the difference between Concierge Supervisor vs Front Desk Supervisor?

Concierge SupervisorFront Desk Supervisor
Focuses on guest services, personalized assistance, and concierge tasksOversees front desk operations, check-in/out processes, and administrative duties
Requires customer service skills, hospitality knowledge, and sometimes certifications in guest servicesRequires customer service skills, administrative experience, and hospitality industry familiarity
Works primarily in hotels, resorts, or luxury establishmentsWorks in hotels, office buildings, or similar environments

Both roles involve guest or customer interaction and require strong customer service skills. The Concierge Supervisor emphasizes personalized guest services and concierge duties, while the Front Desk Supervisor manages front desk operations and administrative tasks. Understanding these differences helps in choosing the right career path or job search focus within the hospitality industry.

Is being a concierge supervisor a difficult job?

Concierge supervisors oversee guest services and staff, requiring strong communication, problem-solving, and organizational skills. The job can be demanding due to high customer service expectations, irregular hours, and the need to handle multiple tasks simultaneously.

What qualifications do I need to be a concierge supervisor?

To become a concierge supervisor, candidates typically need previous experience in customer service or hospitality, strong communication and organizational skills, and a good understanding of the local area and services. A high school diploma or equivalent is usually required, and some employers may prefer or require additional certifications in hospitality or management. Leadership abilities and proficiency with reservation or management software are also beneficial.
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Concierge Supervisor jobs near you
Infographic showing various Concierge Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $48,758 per year, or $23.4 per hour.

Concierge Associate

Comme Des Garcons

Los Angeles, CA • On-site

$19 - $20/hr

Other

Posted 8 days ago

Job description

Job Overview:
The Concierge Associate is a highly engaged and skilled worker who is the operational consistency for store. This involves participating in a number of different BOH tasks to meet the operational goals of the building. The ideal candidate possesses the ability to immerse themselves in all aspects of business, ensuring meticulous attention to detail. The Concierge Associate is responsible for improving the performance of the store by increasing sales and maximizing profitably through supporting and developing the store team's in-store operation standards.
Key Responsibilities:
  • Processing all mail orders and approvals and keeping the relevant teams informed
  • Logging all incoming deliveries and keeping the recipients informed.
  • Administering and controlling the cost of couriers, shipping, alterations, and dry cleaning
  • Ensuring communication with all sales staff as well as the VIP department maintaining support for them in their sales with their customers
  • Reception: answer all incoming calls and take messages. Deal with customer phone enquiries
  • Ensuring the Dover Street Market customer service is exemplary
  • Ensuring email enquiries are dealt with daily and with a sense of urgency.
  • To fully update the events calendar with product launch dates, and specific merchandise drops and to ensure the team is fully updated also.
  • Helping the Concierge Supervisor with stationery orders

Key Skills:
  • A highly motivated and competent individual able to converse at all levels both internally and externally with staff and clientele.
  • A self-starter, able to set the standard by their own professionalism and attitude.
  • Structured and organized but nonetheless be approachable and have a flexible outlook.
  • Willingness to work hard and always have the intention to drive the business forward.
  • Being able to work on several tasks at a time.
  • Capable of working to deadlines/ability to prioritize / optimal time management

Key Requirements:
  • Retail and/or customer service experience with a luxury setting for 1+ years
  • Excellent written and verbal communication skills
  • Strong problem-solving skills
  • Collaborative spirit and proactive attitude
  • Ability to work a flexible schedule based on department and store/company needs which may include days, evenings, weekends, and/or holidays. Regular, dependable attendance and punctuality are required.

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