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Macy'S Call Center Jobs (NOW HIRING)

S&S Mechanical

Call Center Agent

Saint George, UT

$22 - $26/hr

If so, S&S Mechanical in St. George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

If so, S&S Mechanical in St. George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

If so, S&S Mechanical in St. George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead(s) to ensure policies and procedures are followed, and performance standards are met. Additionally ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

This position reports to the Call Center Supervisor(s). Essential Functions : * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and ...

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

This position reports to the Call Center Supervisor(s). Essential Functions : * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and ...

Monumenthealth

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

This position reports to the Call Center Supervisor(s). Essential Functions : * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

This position reports to the Call Center Supervisor(s). Essential Functions : * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and ...

Monumenthealth

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

This position reports to the Call Center Supervisor(s). Essential Functions : * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and ...

Monument Health

Call Center Specialist

Rapid City, SD

$17.79 - $21.58/hr

This position reports to the Call Center Supervisor(s). Essential Functions : * Answer inbound calls and respond to patient inquiries with professionalism and empathy. * Schedule, reschedule, and ...

BDR Solutions LLC

Call Center Representative

Golden, CO · On-site

$17 - $19/hr

S. Federal Government in successfully achieving its mission and goals. Our service and solution ... This role operates within a structured, high‑volume call center environment, following ...

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All JobsMacy'S Call Center Jobs

Macy S Call Center information

What is a Macy's Call Center job?

A Macy's Call Center job involves assisting customers with inquiries, orders, returns, and other support-related issues over the phone or online. Employees handle customer concerns, provide product information, and ensure a positive shopping experience. Strong communication skills and problem-solving abilities are essential. Some roles may also involve sales or technical support.

How hard is it to get hired at Macy's?

Getting hired at Macy's call center typically involves submitting an online application, passing a skills assessment, and completing an interview. The hiring process can be competitive, especially for entry-level customer service roles, and candidates with previous retail or call center experience may have an advantage.

How much do Macy's employees get paid?

Macy's call center employees typically earn an hourly wage that ranges from $12 to $20, depending on experience and location. Many positions also offer benefits such as health insurance and employee discounts, with some roles eligible for performance-based bonuses.

What are the key skills and qualifications needed to thrive in the Macy'S Call Center position, and why are they important?

To thrive in a Macy's Call Center role, you need strong customer service skills, problem-solving abilities, and familiarity with basic computer operations, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) systems and call center software is often preferred, as these are used to manage customer inquiries and transactions. Excellent verbal communication, patience, and the ability to stay calm under pressure are critical soft skills in this position. These strengths are important to ensure customer satisfaction and efficient resolution of issues in a fast-paced retail environment.

What is the highest paying job at Macy's?

At Macy's call center, the highest paying roles are typically supervisory or managerial positions, such as Call Center Supervisor or Manager, which offer higher salaries due to increased responsibilities. These roles often require leadership skills, experience in customer service, and sometimes relevant certifications. Compensation varies based on experience and location but generally exceeds that of entry-level customer service representatives.

Does Macy's pay good?

Macy's call center jobs typically offer hourly wages that are around or slightly below industry averages, with additional benefits such as employee discounts and flexible schedules. Pay rates can vary based on location, experience, and position, but generally, customer service roles at Macy's are considered entry-level with modest compensation. Advancement opportunities and performance bonuses may also influence overall earnings.

What does a typical shift look like for a Macy's Call Center representative, and how is the work environment structured?

As a Macy's Call Center representative, your typical shift involves responding to customer inquiries via phone, email, or chat, assisting with orders, returns, and product information. The environment is usually structured with clear team leads or supervisors for support, and representatives often work in open office spaces or remotely, depending on company policies. Productivity goals and service standards are set to ensure high levels of customer satisfaction. Team collaboration is encouraged, and there may be opportunities to cross-train or take on additional responsibilities for career growth. Flexibility in scheduling, especially during peak retail seasons, can be expected.

More about Macy S Call Center jobs
What cities are hiring for Macy'S Call Center jobs? Cities with the most Macy'S Call Center job openings:
What states have the most Macy'S Call Center jobs? States with the most job openings for Macy'S Call Center jobs include:
What job categories do people searching Macy'S Call Center jobs look for? The top searched job categories for Macy'S Call Center jobs are:
Macy S Call Center jobs near you
Infographic showing various Macy'S Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
Call Center Agent

Call Center Agent

S&S Mechanical

Saint George, UT

$22 - $26/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago

Job description

Do you have exceptional customer service skills? If so, S&S Mechanical in St. George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments.

We understand the importance of having exceptional staff, which is why we make sure our team members feel appreciated. One of the ways we accomplish this is by offering competitive pay ranging from $22 to $26/hour, along with performance incentives. In addition, we provide excellent benefits such as:

  • Health insurance
  • A 401(k) with a company match
  • Profit sharing
  • Paid time off (PTO)

Our HVAC and plumbing company is looking for talented individuals like you to join our dedicated call center and help us achieve our goals. Don't wait - apply now!


WANT TO KNOW MORE ABOUT US?

Since our shop opened over 40 years ago, S&S Mechanical has grown from a small operation to a successful company that serves St. George and the surrounding communities. From plumbing and HVAC repair to add-ons and construction services, we love helping clients feel more comfortable in their homes and businesses. Despite how much we've grown, we continue to operate on the same basic principles of client satisfaction, quality repairs, warranty-backed installations, and friendly service. We have maintained our place as a premier home services company in the Dixie area!

Our highly skilled employees are dedicated to ensuring that our clients can live comfortably. We have a wonderful team and an excellent culture. It's important to us to create a work environment that is supportive and understanding. Plus, we offer generous wages, benefits, and perks!


DO YOU MEET THESE QUALIFICATIONS?

  • Customer service minded
  • Positive attitude

WHAT WILL YOU DO AS CALL CENTER AGENT?

This customer service role works Monday through Friday, 8 AM-5 PM, with an hour of lunch. Overtime is offered during peak season!

Your day as a Call Center Agent starts with a smile and a cup of coffee. Each day, you answer the phone and are always ready to convert incoming customer calls into booked service appointments. You deliver call scripts with an authentic cadence, ensuring you're clear, compelling, and personable. Every conversation feels natural as you connect with customers, responding to their requests and resolving any concerns they might have. You aim to be the brand, leaving a positive impression with every interaction. By the end of the day, you've helped numerous customers, booked several appointments, and felt the satisfaction of providing excellent service.


READY TO APPLY AND ADVANCE YOUR CAREER WITH OUR CALL CENTER?

If you think this customer service job fits your needs, then applying is a snap. The initial application process should take you less than 3 minutes to complete. Good luck!

Apply