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International Call Center Jobs (NOW HIRING)

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Tagalog Interpreter

Tampa, FL · On-site

$65K/yr

What You'll Bring Fluency in Tagalog and English (spoken and written). 1-2 years of experience in an international call center, preferably supporting U.S customers. Prior interpretation experience ...

language

Tagalog Interpreter

Tampa, FL

$65K/yr

What You'll Bring Fluency in Tagalog and English (spoken and written). 1-2 years of experience in an international call center, preferably supporting U.S customers. Prior interpretation experience ...

language

Vietnamese Interpreter

Tampa, FL

$65K/yr

What You'll Bring Fluency in Vietnamese and English (spoken and written). 1-2 years of experience in an international call center, preferably supporting U.S customers. Prior interpretation experience ...

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$25

How much do international call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for international call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical work shifts and scheduling expectations in an international call center role?

International call centers often operate 24/7 to accommodate customers in various time zones, so you may be expected to work night, weekend, or rotating shifts. Flexibility is important, as peak call times can vary by region. Teams are usually collaborative, with regular support from supervisors and access to ongoing training. Most call centers have structured breaks and performance reviews to help maintain productivity and job satisfaction. Understanding the scheduling expectations can help you plan for work-life balance while excelling in this global environment.

What are the key skills and qualifications needed to thrive in the International Call Center position, and why are they important?

To thrive in an International Call Center role, you need excellent verbal and written communication skills in English and potentially additional languages, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and telephony equipment is often required. Cultural sensitivity, patience, active listening, and problem-solving abilities are essential soft skills in this field. These competencies help ensure effective customer service, clear communication across diverse regions, and achievement of key performance metrics in a fast-paced environment.

What is an International Call Center job?

An International Call Center job involves handling customer inquiries, support, and sales for companies that serve global clients. Agents communicate via phone, email, or chat, often in multiple languages, to assist customers from different countries. The role requires strong communication skills, problem-solving abilities, and knowledge of the company's products or services. Working hours may vary based on time zones, and some positions offer remote opportunities.

More about International Call Center jobs
What cities are hiring for International Call Center jobs? Cities with the most International Call Center job openings:
What are the most commonly searched types of International Call Center jobs? The most popular types of International Call Center jobs are:
What states have the most International Call Center jobs? States with the most job openings for International Call Center jobs include:
What job categories do people searching International Call Center jobs look for? The top searched job categories for International Call Center jobs are:
International Call Center jobs near you
Infographic showing various International Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 89% Full Time, 6% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Dispatcher / Call Center Specialist

Dispatcher / Call Center Specialist

WH International Response Center

Rockford, MN

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Description

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.


The Dispatch/Call Center Specialist works a 10-hour rotating shift.

Available Shift Schedules:

2:00am - 12:00pm (overnight)

4:00am - 2:00pm


The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.

Location

The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.


Responsibilities

  • Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
  • Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
  • Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
  • Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.

Working Conditions

The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.


Pay

Starting pay is $20.00 plus shift differential for evening/overnight hours.

WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.

Requirements

  • High school education or equivalent
  • 1+ year of customer service experience, preferably in a high call volume environment
  • Successful completion of WHIRC dispatcher training and probation
  • Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
  • Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

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