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International Call Center Jobs (NOW HIRING)

What You'll Bring Fluency in Vietnamese and English (spoken and written). 1-2 years of experience in an international call center, preferably supporting U.S customers. Prior interpretation experience ...

Vietnamese Interpreter

Tampa, FL · On-site

$65K/yr

What You'll Bring Fluency in Vietnamese and English (spoken and written). 1-2 years of experience in an international call center, preferably supporting U.S customers. Prior interpretation experience ...

Fluency in Vietnamese and English (spoken and written). * 1-2 years of experience in an international call center, preferably supporting U.S. customers. * Prior interpretation experience strongly ...

Tagalog Interpreter

Tampa, FL

$65K/yr

Fluency in Tagalog and English (spoken and written). * 1-2 years of experience in an international call center, preferably supporting U.S. customers. * Prior interpretation experience strongly ...

Call Center Representative

$16.50 - $20.50/hr

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail ...

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

... international, private label, and other designated customer groups. • Experience in customer service, call center support, or order processing within a fast-paced business environment. • Ability ...

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International Call Center information

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How much do international call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for international call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the typical work shifts and scheduling expectations in an international call center role?

International call centers often operate 24/7 to accommodate customers in various time zones, so you may be expected to work night, weekend, or rotating shifts. Flexibility is important, as peak call times can vary by region. Teams are usually collaborative, with regular support from supervisors and access to ongoing training. Most call centers have structured breaks and performance reviews to help maintain productivity and job satisfaction. Understanding the scheduling expectations can help you plan for work-life balance while excelling in this global environment.

What are the key skills and qualifications needed to thrive in the International Call Center position, and why are they important?

To thrive in an International Call Center role, you need excellent verbal and written communication skills in English and potentially additional languages, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call handling systems, and telephony equipment is often required. Cultural sensitivity, patience, active listening, and problem-solving abilities are essential soft skills in this field. These competencies help ensure effective customer service, clear communication across diverse regions, and achievement of key performance metrics in a fast-paced environment.

What is an International Call Center job?

An International Call Center job involves handling customer inquiries, support, and sales for companies that serve global clients. Agents communicate via phone, email, or chat, often in multiple languages, to assist customers from different countries. The role requires strong communication skills, problem-solving abilities, and knowledge of the company's products or services. Working hours may vary based on time zones, and some positions offer remote opportunities.

More about International Call Center jobs
What cities are hiring for International Call Center jobs? Cities with the most International Call Center job openings:
What are the most commonly searched types of International Call Center jobs? The most popular types of International Call Center jobs are:
What states have the most International Call Center jobs? States with the most job openings for International Call Center jobs include:
Call Center Representative - Mesa Call Center

Call Center Representative - Mesa Call Center

MDS COMMUNICATIONS CORPORATION

Mesa, AZ

$16.15 - $17.65/hr

Other

Medical, PTO

Posted 27 days ago


Job description

MDS Communications is looking to hire Call Center Representatives!

Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.

For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.

As an MDS Communication Specialist you will:

  • Receive in-depth training.
  • Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
  • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. 
  • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
  • Secure financial gifts from donors and prospective donors on behalf of our clients.
  • Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:

  • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence

Benefits of joining MDS:

  • $16.15 -$17.65 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week).  Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months.  MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to transition to working from home after you have established yourself in the call center.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.