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French Speaking Call Center Jobs (NOW HIRING)

Acentra Health

Call Center Representative

Cheyenne, WY

$15.25 - $19/hr

Bilingual Spanish speaking * Call center experience * Healthcare industry experience * Medicaid experience Why us? We are a team of experienced and caring leaders, clinicians, pioneering ...

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French Speaking Call Center information

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$11

$21

$34

How much do french speaking call center jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for french speaking call center in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.08 per hour, depending on experience, location, and employer.

What is a French Speaking Call Center job?

A French Speaking Call Center job involves handling customer inquiries, support requests, or sales calls in French. Agents assist customers via phone, email, or chat, providing information, resolving issues, or processing transactions. This role requires fluency in French, good communication skills, and problem-solving abilities. It is common in industries like customer service, tech support, and tourism.

What are the typical daily responsibilities of a French Speaking Call Center representative?

As a French Speaking Call Center representative, your daily responsibilities typically include answering inbound calls or emails from French-speaking customers, assisting them with inquiries, troubleshooting problems, and processing orders or service requests. You may also handle outbound calls for follow-ups or surveys, update customer records in the CRM system, and coordinate with other departments to resolve complex issues. Collaboration with team members and supervisors is common to ensure high-quality service and meet performance targets. This role often requires adaptability to shifting priorities and the ability to manage multiple tasks throughout your shift.

What are the key skills and qualifications needed to thrive in the French Speaking Call Center position, and why are they important?

Success as a French Speaking Call Center professional requires fluency in both French and English, excellent communication skills, and a customer-focused mindset, often with a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and sometimes basic troubleshooting tools is commonly needed. Patience, problem-solving abilities, and the capacity to remain calm under pressure are valuable soft skills for this role. These qualifications ensure you can efficiently support customers, resolve issues, and maintain service quality in a multilingual environment.

More about French Speaking Call Center jobs
What cities are hiring for French Speaking Call Center jobs? Cities with the most French Speaking Call Center job openings:
What are the most commonly searched types of French Speaking Call Center jobs? The most popular types of French Speaking Call Center jobs are:
What states have the most French Speaking Call Center jobs? States with the most job openings for French Speaking Call Center jobs include:
What job categories do people searching French Speaking Call Center jobs look for? The top searched job categories for French Speaking Call Center jobs are:
French Speaking Call Center jobs near you
Infographic showing various French Speaking Call Center job openings in the United States as of June 2026, with employment types broken down into 7% As Needed, 21% Full Time, 29% Part Time, and 43% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,113 per year, or $21.2 per hour.
Polish-Speaking Call Center Specialist

Polish-Speaking Call Center Specialist

MyCareer+

Southfield, MI • On-site

$20 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

About the Role

A great healthcare experience often begins with a single phone call.

We’re looking for a compassionate and bilingual Polish-Speaking Call Center Specialist to join our growing healthcare support team. In this role, you’ll help patients feel heard, supported, and connected to the care they need by providing exceptional service across multiple clinic locations.

If you’re someone who stays calm under pressure, enjoys helping people, and thrives in a fast-paced environment, this is an opportunity to make a meaningful impact every day.

Your Role in the Patient Experience

As the first point of contact for many patients, you’ll play a vital role in creating positive healthcare experiences through clear communication, empathy, and problem-solving.

What You’ll Do
Patient Support & Customer Service
  • Answer incoming calls from patients across multiple clinic locations
  • Deliver professional, compassionate, and solution-focused support
  • Assist patients with questions, concerns, and healthcare navigation
  • De-escalate challenging situations with patience and professionalism
  • Ensure every interaction is respectful, supportive, and efficient
Appointment Scheduling & Coordination
  • Schedule, reschedule, and confirm patient appointments
  • Provide appointment instructions and follow-up information
  • Coordinate communication between providers, clinics, pharmacies, and outside partners
  • Support patient reminders and follow-up outreach efforts
Documentation & System Updates
  • Maintain accurate patient records within EHR systems
  • Document patient interactions clearly and thoroughly
  • Protect patient confidentiality and follow HIPAA guidelines
Teamwork & Performance
  • Meet call center performance and patient satisfaction goals
  • Collaborate with clinical and administrative teams to improve workflows
  • Participate in ongoing training and development opportunities


RequirementsWhat You Bring

You’re empathetic, organized, and able to connect with patients in a way that makes them feel supported and understood.

Required Qualifications
  • High school diploma or GED equivalent
  • Minimum of 2 years of experience in a high-volume call center or customer service role
  • Fluency in both English and Polish (spoken and written)
  • Strong communication, multitasking, and problem-solving skills
  • Comfort using multiple computer systems and technologies simultaneously
  • Ability to work effectively in a fast-paced, team-oriented environment
Preferred Experience
  • Healthcare call center or medical office experience
  • Appointment scheduling and patient coordination experience
  • Familiarity with EHR systems
  • Experience handling escalated customer concerns or sensitive situations


BenefitsWhy Join Our Team?

We believe exceptional patient care starts with employees who feel supported, valued, and empowered to grow.

Benefits & Perks
  • Competitive compensation package
  • Medical, Dental, and Vision insurance
  • Life, AD&D, Short-Term & Long-Term Disability coverage
  • 401(k) retirement savings plan
  • Paid Time Off and paid holidays
  • Vacation, personal, and sick leave
  • Career development and advancement opportunities
  • Employee recognition and support programs
  • A collaborative and mission-driven team culture