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Call Center Back Office Jobs (NOW HIRING)

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all ... Act as a liaison between patients, guests, back office staff and providers * Perform other duties ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Xtend

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Xtend Inc

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

CU*Answers

Call Center Representative

Grand Rapids, MI

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

CU Asterisk

Call Center Representative

Grand Rapids, MI · On-site

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

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How much do call center back office jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for call center back office in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Call Center Back Office job?

A Call Center Back Office job involves handling administrative and support tasks that do not require direct interaction with customers. Responsibilities may include processing orders, managing data entry, handling complaints, and supporting front-office teams. Back-office agents ensure smooth operations by resolving internal issues and assisting customer service representatives. While they don’t typically take calls, their role is essential for maintaining efficiency and accuracy within the call center.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which often require leadership skills and industry experience. These positions can offer salaries significantly higher than entry-level customer service roles, especially in large organizations or those requiring technical expertise and certifications.

What types of tasks does a Call Center Back Office role typically handle on a daily basis?

As a Call Center Back Office employee, you are primarily responsible for handling administrative tasks such as processing customer requests, updating account information, managing documentation, and following up on unresolved issues that require research or coordination. You may also support front-line agents by investigating complex cases, verifying data accuracy, and generating reports for supervisors. Much of the work is performed behind the scenes, requiring close attention to detail and prompt turnaround times to keep the customer service operation running smoothly. Collaboration with other departments can be frequent, ensuring that all processes are aligned and customer concerns are addressed efficiently.

How can I make $2000 a week working from home?

A call center back office role typically pays hourly or per call rates, and earning $2000 weekly from home may require working full-time hours, often 40 or more hours per week, with skills in customer service, communication, and familiarity with call center software. Increasing earnings can involve taking on multiple clients, specializing in high-demand areas, or gaining certifications to qualify for higher-paying positions.

How to make $1000 a week remote?

A call center back office role can potentially pay $1000 a week if it involves full-time hours, typically 40 hours or more, and offers competitive pay rates, which vary by employer and location. Increasing earnings may require handling high call volumes, acquiring relevant skills like customer service or technical support, and working during peak hours or overtime when available.

What job makes $10,000 a month without a degree?

A call center back office role typically does not pay $10,000 a month without specialized skills or management responsibilities. High earnings in such roles are uncommon unless combined with extensive experience, leadership positions, or performance bonuses. Most high-paying jobs without a degree require technical skills, certifications, or entrepreneurial efforts.

What are the key skills and qualifications needed to thrive in the Call Center Back Office position, and why are they important?

To thrive as a Call Center Back Office professional, you need strong data entry, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and office productivity tools is typically required, and knowledge of specific platforms like Salesforce or Zendesk is a plus. Attention to detail, time management, and clear written communication are key soft skills that help you excel in this position. These abilities are essential for accurately processing customer requests, ensuring timely resolutions, and supporting front-line agents efficiently.

More about Call Center Back Office jobs
What cities are hiring for Call Center Back Office jobs? Cities with the most Call Center Back Office job openings:
What are the most commonly searched types of Call Center Back Office jobs? The most popular types of Call Center Back Office jobs are:
What states have the most Call Center Back Office jobs? States with the most job openings for Call Center Back Office jobs include:
What job categories do people searching Call Center Back Office jobs look for? The top searched job categories for Call Center Back Office jobs are:
Call Center Back Office jobs near you
Infographic showing various Call Center Back Office job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 81% Full Time, 12% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Business Development/Sales Rep

NEELBLUE TECHNOLOGY CONSULTING INC.

Irvine, CA

Other

Posted 27 days ago

Job description

Business Development/Sales RepIntroduction:

We are seeking an experienced Business Development/Sales Rep to drive new business growth in staffing, both onshore and offshore. The ideal candidate will be responsible for expanding our client base, particularly in the areas of call center, back office support, and helpdesk services. Additionally, the candidate will play a key role in establishing and growing our offshore 24x7 development center to cater to the needs of our USA clients.

Responsibilities:
  • Identify and pursue new business opportunities in the areas of staffing, call center, and helpdesk support
  • Develop and maintain relationships with potential clients to drive sales growth
  • Collaborate with internal teams to ensure smooth onboarding of new clients and projects
  • Conduct market research to stay informed about industry trends and competitor activities
  • Participate in sales meetings, presentations, and negotiations to secure new business
  • Meet and exceed sales targets and goals set by the company
  • Contribute to the overall growth and success of the business development team
Requirements:Required Skills:
  • Recruiting experience in the staffing industry
  • Knowledge of call center operations and best practices
  • Understanding of helpdesk support processes
  • Proven track record in business development and sales
  • Experience in offshoring and managing offshore development centers

If you possess the required skills and are eager to drive business growth in a dynamic environment, we encourage you to apply for immediate consideration. Thank you for your interest in joining our team.

Apply