ZipRecruiter

Log In

1

Non Voice Call Center Jobs (NOW HIRING)

Catch Vibe Voice

Call Center Agent

Baton Rouge, LA

Company Description At Catch Vibe Voice, we connect people through clear, precise, and high-quality ... As a Call Center Agent, you will serve as the primary point of contact for our clients and ...

3B Staffing LLC

Teams SME (Non - Voice)

Austin, TX · On-site

Title: Teams SME (Non - Voice) Location: San Jose, CA/Austin, TX Duration: Full Time * Provide ... Thanks and Regards, Abhishek Singh Jconnect Infotech Inc. 168 Barclay Center Ste. 347, Cherry Hill ...

3B Staffing LLC

Teams SME (Non - Voice)

Austin, TX · On-site

Title: Teams SME (Non - Voice) Location: San Jose, CA/Austin, TX Duration: Full Time * Provide ... Thanks and Regards, Abhishek Singh Jconnect Infotech Inc. 168 Barclay Center Ste. 347, Cherry Hill ...

City of New York

Call Center Manager

Manhattan, NY · Hybrid

... voice bot to help decrease the Division call volume and assist customers with using the self ... ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C Qualifications 1. A baccalaureate degree from an accredited ...

City of New York

Call Center Manager

Manhattan, NY · On-site

$100K - $125K/yr

... voice bot to help decrease the Division call volume and assist customers with using the self ... ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C Qualifications 1. A baccalaureate degree from an accredited ...

Catch Vibe Voice

Call Center Agent

Miami, FL

Catch Vibe Voice is seeking a motivated and personable Call Center Agent to join our team in Miami, FL. In this role, you will communicate directly with customers, respond to inquiries, provide ...

City of New York

Call Center Manager

Manhattan, NY · Hybrid

... voice bot to help decrease the Division call volume and assist customers with using the self ... ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C Qualifications 1. A baccalaureate degree from an accredited ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" - this is a ...

Alphabe Insight Inc

Call Center Agent

Baton Rouge, LA · On-site

$39K - $43K/yr

Company Description At Catch Vibe Voice, we connect people through clear, precise, and high-quality ... As a Call Center Agent, you will serve as the primary point of contact for our clients and ...

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCall Center Representative JobsNon Voice Call Center Jobs

Non Voice Call Center information

See salary details

$10

$17

$25

How much do non voice call center jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for non voice call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a non voice call center?

A Non Voice Call Center job involves handling customer inquiries, support, and transactions through text-based communication channels like email, chat, and social media instead of phone calls. Employees in these roles assist customers by providing information, troubleshooting issues, processing requests, and ensuring a smooth customer experience. Strong typing skills, attention to detail, and the ability to multitask are essential for success in a non-voice role.

What are the typical daily responsibilities of a non voice call center agent?

Non Voice Call Center agents primarily handle customer inquiries and issues through written channels such as email, live chat, or messaging platforms. Daily tasks include resolving technical problems, processing orders or returns, responding to account-related questions, and documenting all interactions in company systems. Agents typically collaborate with team leads or other departments for complex cases and work toward meeting performance targets like response time and customer satisfaction scores. This role requires multitasking and a focus on delivering clear, accurate, and timely support to every customer.

What are the key skills and qualifications needed to thrive in the non voice call center position, and why are they important?

To thrive as a Non Voice Call Center agent, you need excellent written communication skills, attention to detail, and computer literacy, often with a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and basic office software is typically required. Strong problem-solving skills, patience, and teamwork make candidates stand out in this role. These skills ensure efficient and accurate support to customers through chat, email, or other digital channels, maintaining high satisfaction and productivity.

What are the non-voice roles in a call center?

Non-voice roles in a call center include positions such as chat support agents, email support representatives, technical support specialists, and data entry clerks. These roles focus on written communication, troubleshooting through online channels, and managing customer information without direct phone interaction.

What do you do in a non voice call center?

In a non-voice call center, employees handle customer inquiries and support through written channels such as email, chat, or ticketing systems. The role involves problem-solving, data entry, and communication skills, often requiring familiarity with customer service software and attention to detail.
More about Non Voice Call Center jobs

What job categories do people searching Non Voice Call Center jobs look for?

The top searched job categories for Non Voice Call Center jobs are:

Non Voice Call Center jobs near you
Infographic showing various Non Voice Call Center job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Catch Vibe Voice

Baton Rouge, LA

Full-time

Re-posted 29 days ago

Job description

Company Description

At Catch Vibe Voice, we connect people through clear, precise, and high-quality voice communication solutions. We are currently seeking driven, personable, and dedicated individuals to join our growing team as Call Center Agents in Baton Rouge, LA. If you excel in dynamic environments and value professional advancement, we invite you to build your future with us.

Job Description

As a Call Center Agent, you will serve as the primary point of contact for our clients and customers. Your core focus will be delivering outstanding service, addressing inquiries efficiently, and ensuring every conversation reflects the standards of excellence that define Catch Vibe Voice.

Responsibilities

  • Handle inbound and outbound calls with professionalism, clarity, and efficiency.

  • Provide accurate information to clients regarding services, policies, and inquiries.

  • Document call details, customer interactions, and follow-up actions accurately in our system.

  • Resolve customer concerns promptly while maintaining a calm, empathetic approach.

  • Collaborate with team members and management to optimize service delivery.

Qualifications

  • Strong verbal and written communication skills in English.

  • Active listening skills and high attention to detail.

  • Proficiency with basic computer systems and software applications.

  • Ability to manage time effectively and handle multiple tasks in a structured setting.

  • Professional attitude with a strong commitment to attendance and reliability.


Additional Information

Benefits & Offerings

  • Salary: $39,000 – $43,000 per year

  • Job Type: Full-Time

  • Location: Baton Rouge, LA

  • Career Growth: Clear opportunities for professional advancement and internal mobility.

  • Skill Development: Ongoing paid training and continuous skill enhancement programs.

  • Environment: A professional, supportive, and growth-focused workplace culture.