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Non Voice Call Center Jobs (NOW HIRING)

Beaver Mitsubishi

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

As a Call Center Representative, you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

City of Amarillo, Texas

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor ... phone voice. KNOWLEDGE, SKILLS, AND ABILITIES . Understanding of company products, services, and ...

Peakzi

Call Center Representative

Hilliard, OH · On-site

$19 - $20/hr

Our call center is the first voice customers hear, and we invest heavily in our people. What you'll do Answer inbound calls, book and schedule service, build rapport with homeowners, and turn every ...

Beaver Toyota

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

As a Call Center Representative, you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" - this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

As a Call Center Representative , you'll be the voice of two of the most recognized and trusted automotive dealerships in Georgia. What You'll Do: This isn't just a "call center job" -- this is a ...

City of Amarillo Texas

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

G03 FLSA STATUS: non-exempt BUSINESS UNIT NAME: Utility Billing REPORTS TO: Call Center Supervisor ... phone voice. KNOWLEDGE, SKILLS, AND ABILITIES . Understanding of company products, services, and ...

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Non Voice Call Center information

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How much do non voice call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for non voice call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a non voice call center?

A Non Voice Call Center job involves handling customer inquiries, support, and transactions through text-based communication channels like email, chat, and social media instead of phone calls. Employees in these roles assist customers by providing information, troubleshooting issues, processing requests, and ensuring a smooth customer experience. Strong typing skills, attention to detail, and the ability to multitask are essential for success in a non-voice role.

What are the typical daily responsibilities of a non voice call center agent?

Non Voice Call Center agents primarily handle customer inquiries and issues through written channels such as email, live chat, or messaging platforms. Daily tasks include resolving technical problems, processing orders or returns, responding to account-related questions, and documenting all interactions in company systems. Agents typically collaborate with team leads or other departments for complex cases and work toward meeting performance targets like response time and customer satisfaction scores. This role requires multitasking and a focus on delivering clear, accurate, and timely support to every customer.

What are the key skills and qualifications needed to thrive in the non voice call center position, and why are they important?

To thrive as a Non Voice Call Center agent, you need excellent written communication skills, attention to detail, and computer literacy, often with a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and basic office software is typically required. Strong problem-solving skills, patience, and teamwork make candidates stand out in this role. These skills ensure efficient and accurate support to customers through chat, email, or other digital channels, maintaining high satisfaction and productivity.

What are the non-voice roles in a call center?

Non-voice roles in a call center include positions such as chat support agents, email support representatives, technical support specialists, and data entry clerks. These roles focus on written communication, troubleshooting through online channels, and managing customer information without direct phone interaction.

What do you do in a non voice call center?

In a non-voice call center, employees handle customer inquiries and support through written channels such as email, chat, or ticketing systems. The role involves problem-solving, data entry, and communication skills, often requiring familiarity with customer service software and attention to detail.
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What job categories do people searching Non Voice Call Center jobs look for?

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Non Voice Call Center jobs near you
Infographic showing various Non Voice Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Healthcare Call Center Representative Scheduler

Baptist Health

Louisville, KY • On-site

$7.25/hr

Other

Re-posted 5 days ago

Baptist Health South Florida rating

8.1

Company rating: 8.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

1st of 24 rated health and beauty retailers

Job description

Experience Required

None

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Baptist Health Medical Group is looking for a Medical Call Center Rep. (Scheduler) to join our team at our Patient Connection Hub.

This is the job you've been waiting for! In an effort to help improve the customer service experience and streamline the appointment scheduling process for our patients, Baptist has created the Patient Connection Hub, a state-of-the-art healthcare call center. Agents are trained to field calls from patients to their Baptist Health Medical Group providers across the state to schedule appointments, complete referrals, retrieve medical records, and provide other services.The hub is a one-stop experience designed to streamline patient and provider communication.

1st shift hours

Paid training

Position will be transitioning to Work-from-Home after set criteria has been met

This position is for the Patient Connection Hub located at 1901 Campus Pl, Jeffersontown, KY 40299.

Position Responsibilities

Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner.

Schedules appointments electronically for new and established patients, collects and inputs information into our electronic EHR while maintaining a high degree of accuracy.

Independently works to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications.

Indexes medical records according to defined processes.

Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.

Possesses and displays excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules.

Demonstrates strong telephone communication and etiquette skills.

Maintain composure during moments of stress and maintain a helpful disposition at all times.

Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.

Minimum Education, Training, and Experience Required

High School Diploma or equivalent.

Strong computer skills.

Strong research and problem-solving abilities.

Must be able to successfully pass a thorough background check and drug screen.

Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.

Preferred Skills

Prior medical office experience or prior call center experience

Prior experience in pre-registration and/or scheduling

call center, customer service

Work Experience

Education

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

R25082809

What Baptist Health South Florida employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Baptist Health South Florida logo

About Baptist Health South Florida

Sourced by ZipRecruiter

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 100 outpatient centers, urgent care facilities and physician practices spanning across Miami-Dade, Monroe, Broward and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. A not-for-profit organization supported by philanthropy and committed to its faith-based charitable mission of medical excellence, Baptist Health has been recognized by Fortune as one of the 100 Best Companies to Work For in America and by Ethisphere as one of the World's Most Ethical Companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Miami, FL, US

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