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Spanish Speaking Call Center Jobs (NOW HIRING)

Eagle Resource Group

Be Seen First

English/Spanish Call Center Supervisor

Atlanta, GA · On-site

$21.60/hr

Supervise a team of English and Spanish-speaking call center agents * Monitor calls to ensure quality and adherence to protocols * Evaluate team performance and provide constructive feedback

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Acentra Health, LLC

Call Center Representative

Cheyenne, WY · On-site

$15 - $18.50/hr

Bilingual Spanish speaking * Call center experience * Healthcare industry experience * Medicaid experience Why us? We are a team of experienced and caring leaders, clinicians, pioneering ...

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Spanish Speaking Call Center information

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How much do spanish speaking call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for spanish speaking call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Speaking Call Center Representative, and why are they important?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What are Spanish Speaking Call Center jobs?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

What Are Spanish Speaking Jobs Working in a Call Center?

Spanish speaking jobs at a call center focus on providing customer service or support to Spanish speaking callers. Your responsibilities can vary depending on the call center where you work. As a call center representative, you communicate with customers on the phone. You may work exclusively with Spanish speaking customers, or you can be a bilingual agent who also provides services to English speakers. Your duties include answering questions, offering technical support, or dispatching the call to the appropriate representative. Some call center agents work from home, while others work from an office or at a call center.

What are some common challenges faced by Spanish Speaking Call Center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

More about Spanish Speaking Call Center jobs
What cities are hiring for Spanish Speaking Call Center jobs? Cities with the most Spanish Speaking Call Center job openings:
What are the most commonly searched types of Spanish Speaking Call Center jobs? The most popular types of Spanish Speaking Call Center jobs are:
What states have the most Spanish Speaking Call Center jobs? States with the most job openings for Spanish Speaking Call Center jobs include:
What job categories do people searching Spanish Speaking Call Center jobs look for? The top searched job categories for Spanish Speaking Call Center jobs are:
Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Spanish Speaking Customer Service, Call Center

Spanish Speaking Customer Service, Call Center

ASEA

Pleasant Grove, UT • On-site

$14 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

SPANISH SPEAKING CUSTOMER SERVICE, CALL CENTER
ASEA is looking for a talented and enthusiastic Spanish speaking Call Center Representative to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that works hard and plays hard. Perks include working in a brand new, very cool, office space (complete with ping pong table and soda fountain) coupled with great opportunities for personal and professional growth.
SUMMARY:
The Call Center Representative assists ASEA distributors and customers on inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for associates in English and Spanish.
RESPONSIBILITIES:
  • Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions.
  • Provide customers with product and service information.
  • Fulfill requests, complete transactions, and enter new customer information into the system accurately.
  • Follow up to customer calls and escalate unresolved problems where necessary.
  • Update job knowledge by participating in training and educational opportunities.
  • Work as an integral part of the call center team.
  • Follow all call documentation requirements.
  • Other duties as assigned.
  • Schedule: Monday - Thursday 9 AM-5 PM, Friday 2 PM-10 PM

QUALIFICATIONS:
  • Must be able to work in office, Pleasant Grove UT.
  • High school diploma or equivalent.
  • Fluent in business-related English and Spanish. Other languages a plus (verbal, written, comp).
  • Previous experience in customer service.
  • Experience with Direct Sales or Network Marketing industry strongly preferred.
  • Strong communication and organizational skills.
  • Able to work independently and be an adapt problem solver.
  • Friendly, flexible, dependable, and professional.
  • Great attention to detail and ability to multitask.
  • Computer literate in Microsoft Office, internet, and CRMs.

If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products.

Apply