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How much do spanish speaking call center jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for spanish speaking call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a Spanish speaking call center job?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

What are the key skills and qualifications needed to thrive as a Spanish speaking call center representative?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What are some common challenges faced by Spanish speaking call center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

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The top searched job categories for Spanish Speaking Call Center jobs are:

Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Spanish Speaking Call Center Representative (Remote - Alabama Only)

Tribeca Pediatrics

Birmingham, AL • Remote

$12/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Tribeca Pediatrics rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

You must be located in Alabama, this is a completely remote position that requires the ability to speak Spanish. Tribeca Pediatrics is a large New York City based Pediatric practice looking to staff our call center with individuals that have excellent customer service and are able to work from home. We will provide the equipment (computer, monitor, headset) and training. You must have a strong internet connection and a quiet place to work.


ABOUT THE COMPANY: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice.  With over 40 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, we are truly the premier place to work and bring your family. Our incredible team of pediatricians, nurse practitioners, and medical support staff practices a unique philosophy that embraces low intervention, thoughtful medicine while delivering the highest quality of service and care. 


JOB DESCRIPTION:  A Call Center Receptionist provides a high level of customer service to patients (and their parents) by assisting with scheduling appointments, providing information on policies and the practice and responding to cases at a busy primary care pediatric office with multiple locations throughout the New York City metro area. 


ROLES AND RESPONSIBILITIES

  • Provide excellent customer service with empathy and kindness
  • Ability to maintain a positive demeanor and professionalism
  • Schedule appointments accurately for patients across multiple offices
  • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians
  • Register and guide new patients 
  • Ability to answer general questions about the practice and offices
  • Adhere to HIPAA regulations and policies
  • Transferring calls to the correct individuals/departments

QUALIFICATIONS

  • A strong internet connection for the ability to work remotely, uninterrupted ( we will provide a computer and screen)
  • 1+ Years of customer service experience/ call center experience
  • Excellent communication and problem solving skills
  • Strong computer skills
  • Ability to handle a fast-paced environment 
  • Ability to self manage
  • Must live in Alabama


SALARY

  • Starting rate - $12.00/hr with increases and room for growth. 


ENVIRONMENTAL/WORKING CONDITIONS

  • Work from home from a quiet place where you can perform your tasks uninterrupted
  • High volume of calls and emails


PHYSICAL DEMANDS

Requires sitting and standing associated with a normal office environment. Manual dexterity needed using a computer keyboard. While performing duties of this position, the employee is regularly required to talk or hear. The employee needs to be able to see and frequently is required to use hands or fingers, handle, or feel objects. The employee is occasionally required to stand; walk; sit; and reach with hands and arms.


Benefits to support your health & wellness:

  • After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year 
  • 401(k) Plan with 3% Safe harbor contribution from employer each year (employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan)
  • Accrue up to 16 days of PTO/ year with the ability to roll over unused days
  • Fully paid Gym Membership to select gyms in NYC and NJ
  • Additional medical coverage buy up available through Aflac
  • Exclusive access to preferred pricing for Pet Insurance


ADDITIONAL NOTES

This job description in no way states or implies that these are the only duties to be performed  by the employee(s) incumbent in the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instruction or assignments.


All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficient

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