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Bilingual Call Center Agent (Spanish/English speaking)

Chamblee, GA · On-site

$17/hr

We have a need for Spanish/English speaking Call Center Agent . This position is with the Georgia Department of Revenue and requires a tax clearance letter. A tax clearance letter is a letter from ...

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Spanish Speaking Call Center information

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How much do spanish speaking call center jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for spanish speaking call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Speaking Call Center Representative, and why are they important?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What are Spanish Speaking Call Center jobs?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

What Are Spanish Speaking Jobs Working in a Call Center?

Spanish speaking jobs at a call center focus on providing customer service or support to Spanish speaking callers. Your responsibilities can vary depending on the call center where you work. As a call center representative, you communicate with customers on the phone. You may work exclusively with Spanish speaking customers, or you can be a bilingual agent who also provides services to English speakers. Your duties include answering questions, offering technical support, or dispatching the call to the appropriate representative. Some call center agents work from home, while others work from an office or at a call center.

What are some common challenges faced by Spanish Speaking Call Center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

More about Spanish Speaking Call Center jobs
What cities are hiring for Spanish Speaking Call Center jobs? Cities with the most Spanish Speaking Call Center job openings:
What are the most commonly searched types of Spanish Speaking Call Center jobs? The most popular types of Spanish Speaking Call Center jobs are:
What states have the most Spanish Speaking Call Center jobs? States with the most job openings for Spanish Speaking Call Center jobs include:
What job categories do people searching Spanish Speaking Call Center jobs look for? The top searched job categories for Spanish Speaking Call Center jobs are:
Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
English and Spanish Speaking Call Center Representative

English and Spanish Speaking Call Center Representative

Jerome's Furniture

San Diego, CA • On-site

$18 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

English and Spanish Speaking Call Center Representative
English Speaking Starting Pay: $18.00/hr
Spanish Speaking Starting Pay: $19.00/hr
If you would like to join a team that has fun loving, creative, hardworking and successful people, you need to APPLY TODAY !!
JOB SUMMARY: To provide the highest level of customer service, while continually improving and increasing efficiency.
DELIVERY SUPPORT ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Provides courteous and professional customer service to customers.
• Completes the E/E report.
• Knows computer functions and is proficient in E1 and C1.
• Assist customers with their delivery time frame and current status.
• Informs customers of delivery updates regarding driver's route if any delays and/or call a heads.
• Confirms delivery with customers to assure their delivery of goods was to their satisfaction.
• Provides delivery support to the drivers.
• Respond to all emails; includes internal emails, shorts, customer emails, or any other emails to
delivery support
• Answer all incoming calls from all queues
• Completes the SDD calls/txt report @2pm, 4pm, 6pm
• NAH/PPD report @9am, 1pm, 4p, 8pm
• Delivery progress outcome comments- check throughout the day. Check for discrepancies
• Respond to all code change request emails
• Inspections on merchandise (going in/out)
• Snapshot code check (delivery)
• Returns merchandise
• Follow ups (external/internal)
• Provide customer service for any walk-in customers at CPU or lobby if needed
ADDITIONAL RESPONSIBILITIES:
• Able to work flexible schedule to include nights, weekends, and holidays
• Has to be able to meet the needs of the company, which may include: relocating and change in
schedules/shifts.
• Needs to be organized, self-driver, and reliable.
• Follows dress code: Professional attire.
• Follows a safe work environment.
Jerome's Furniture provides a team-orientated retail environment. We also offer a competitive benefit package including:

  • 401(k) Plan
  • 401(K) matching
  • Paid Vacation
  • Paid Sick Days
  • Paid Holidays
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Long-Term Disability Insurance
  • Employee Discount Program
  • Employee Buying Program
  • Gym Re-imbursement Program
  • Family Savings Account
  • EAP program

Minimum employment tenure required for most benefits.
Jerome's is a smoke and tobacco free environment.
Jerome's is a Drug Free Workplace, in as such, all prospective candidates are required to complete and pass a background check and drug screen as a condition of employment, and prior to employment.
Jerome's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
All offers of employment made by Jerome's are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 3 business days of any conditional offer of employment).
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
Look into all of our career opportunities at www.jeromes.com/careers
Pay Range: $18 - $23 per hour

Apply