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Spanish Speaking Call Center Jobs (NOW HIRING)

Acentra Health, LLC

Call Center Representative

Cheyenne, WY · On-site

$15 - $18.50/hr

Bilingual Spanish speaking * Call center experience * Healthcare industry experience * Medicaid experience Why us? We are a team of experienced and caring leaders, clinicians, pioneering ...

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Spanish Speaking Call Center information

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$10

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$25

How much do spanish speaking call center jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for spanish speaking call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spanish Speaking Call Center Representative, and why are they important?

To thrive as a Spanish Speaking Call Center Representative, you need fluency in both Spanish and English, strong communication skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is typically required. Excellent listening skills, patience, and problem-solving abilities set top performers apart in this role. These skills enable representatives to effectively address diverse customer inquiries, ensure satisfaction, and maintain efficient operations in a multilingual environment.

What are Spanish Speaking Call Center jobs?

Spanish Speaking Call Center jobs involve providing customer service, technical support, or sales assistance over the phone or via digital channels, specifically for clients or customers who speak Spanish. Employees in these roles are fluent in both Spanish and English, allowing them to effectively communicate with Spanish-speaking customers. Their responsibilities often include answering questions, resolving issues, processing orders, and maintaining customer satisfaction. These jobs are in high demand in many industries, especially in regions with large Spanish-speaking populations.

How do you say I work at a call center in Spanish?

To say 'I work at a call center' in Spanish, you can say 'Trabajo en un centro de llamadas.' This phrase is commonly used by call center agents to describe their job environment. Knowing basic vocabulary related to customer service and communication skills can be helpful in this role.

What Are Spanish Speaking Jobs Working in a Call Center?

Spanish speaking jobs at a call center focus on providing customer service or support to Spanish speaking callers. Your responsibilities can vary depending on the call center where you work. As a call center representative, you communicate with customers on the phone. You may work exclusively with Spanish speaking customers, or you can be a bilingual agent who also provides services to English speakers. Your duties include answering questions, offering technical support, or dispatching the call to the appropriate representative. Some call center agents work from home, while others work from an office or at a call center.

What jobs can I get if I speak English and Spanish?

With bilingual skills in English and Spanish, you can qualify for roles such as Spanish-speaking call center agent, customer service representative, translator, interpreter, or sales associate. These jobs often require strong communication skills, cultural awareness, and sometimes specific certifications or training, and they are common in industries like healthcare, finance, and retail.

What are some common challenges faced by Spanish Speaking Call Center agents, and how can they be managed?

Spanish Speaking Call Center agents often encounter challenges such as handling a high volume of calls, managing language or dialect differences, and addressing customer concerns with empathy and clarity. To manage these challenges, agents benefit from comprehensive training, access to updated knowledge bases, and strong support from team leaders. Building effective communication skills and regularly collaborating with colleagues can also help agents resolve complex issues more efficiently and maintain high-quality customer service.

What jobs can you do if you speak Spanish?

Spanish-speaking individuals can work in various roles such as customer service representatives, call center agents, bilingual sales associates, and translation or interpretation specialists. These jobs often require strong communication skills and may involve using specific tools like CRM software or translation platforms.

What is the highest paying call center job?

In call centers, supervisory or managerial roles such as Call Center Manager or Operations Manager tend to be the highest paying positions, often earning significantly more than entry-level customer service representatives. These roles typically require leadership skills, experience, and sometimes specialized certifications, and may involve overseeing multiple teams or departments.

What is the difference between Spanish Speaking Call Center vs Customer Service Representative?

AspectSpanish Speaking Call CenterCustomer Service Representative
CredentialsBasic communication skills, bilingual proficiencyBasic communication skills, sometimes specific industry knowledge
Work EnvironmentCall center setting, team-based, fast-pacedOffice or remote, customer-facing, varied industries
Industry UsageCommon in call centers serving diverse clientsWidespread across retail, tech, healthcare, and more

Both roles require strong communication skills and bilingual proficiency. The Spanish Speaking Call Center typically involves working in a team-based, fast-paced environment handling inbound or outbound calls. Customer Service Representatives work across various industries, often in office or remote settings, providing direct support to customers. While overlapping in skills, the call center role is more specialized in telecommunication, whereas customer service roles can be more diverse in scope and industry.

More about Spanish Speaking Call Center jobs
What cities are hiring for Spanish Speaking Call Center jobs? Cities with the most Spanish Speaking Call Center job openings:
What are the most commonly searched types of Spanish Speaking Call Center jobs? The most popular types of Spanish Speaking Call Center jobs are:
What states have the most Spanish Speaking Call Center jobs? States with the most job openings for Spanish Speaking Call Center jobs include:
What job categories do people searching Spanish Speaking Call Center jobs look for? The top searched job categories for Spanish Speaking Call Center jobs are:
Spanish Speaking Call Center jobs near you
Infographic showing various Spanish Speaking Call Center job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Bilingual Spanish Call Center Specialist

Bilingual Spanish Call Center Specialist

Corning Credit Union

Corning, NY

$21 - $25.50/hr

Other

Posted 10 days ago

Job description

NY Bilingual Call Center Specialists

Looking for a career? Consider applying now! Corning Credit Union is seeking Bilingual Spanish and English speaking Call Center Specialists to join our team in the Corning, NY market.

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.

We exist solely to serve our members. We're committed to helping our members prosper by being a trusted advisor for financial services. We are also committed to fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.

Role Summary:

As a Bilingual Call Center Specialist I, you will build lasting member relationships with every interaction, troubleshoot and resolve member questions, perform a variety of financial transactions, and educate members on the products and services that best meet their financial needs.

Essential Job Duties
  • Maintain appropriate knowledge of core systems and CCU's products and services
  • Answer incoming calls and member questions in a prompt and professional manner
  • Present and explain beneficial products to members and assist in meeting their vast financial needs
  • Open new memberships, accounts, and services
  • Assist members with requests for account research needs
  • Collect information needed to process outgoing bank wires and ensure accuracy and safety, following all anti-fraud procedures
  • Proactively educate members on the ease of doing business with CCU through our many electronic service channels
  • Also assumes responsibility for other projects or duties as assigned
Required Competencies
  • Excellent comprehension, verbal communication, and written communication skills in Spanish and English
  • Strong customer service and interpersonal skills with the ability to connect well with members via the telephone
  • Highly flexible and able to grasp and disseminate large amounts of information in a fast-paced call center environment
  • Exceptional attention to detail
  • Strong problem-solving skills
  • Confidence in promoting appropriate products and services
  • Technical aptitude with experience using mobile banking and other apps or financial services
Education Requirements
  • A bachelor's degree or other form of secondary education is preferred, commensurate work experience will also be considered
  • A high school diploma or GED is required
Experience Requirements
  • Prior call center or customer service experience is preferred but not required, as CCU will provide extensive training to the successful candidate
Communication Skills Requirements
  • The ability to read and comprehend moderate to advanced instructions and correspondence
  • The ability to write moderate to advanced correspondence within professional etiquette standards
  • The ability to effectively present information in one-on-one and group situations
Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the role.

  • Ability to work in a repetitive motion for a lengthy period of time
  • Ability to work within a fast-paced call center environment
  • Regular use of computer required
  • Specific vision abilities required by this position include close vision and the ability to adjust focus from close range to long range
Compensation

The starting Bilingual Call Center Specialist I base pay range is $21.00 - $25.50 per hour. Hiring rates are dependent on several factors, including years of related work experience, education, and geographic location. Corning Credit Union also offers an annual bonus plan as part of its comprehensive compensation package. Additionally, most roles have further levels providing added growth opportunities and earnings potential.

Corning Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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