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Non Voice Call Center Jobs (NOW HIRING)

Catch Vibe Voice

Call Center Agent

Cincinnati, OH · On-site

Catch Vibe Voice is seeking a professional and personable Call Center Agent to join our Cincinnati ... team. In this role, you will communicate directly with customers, answer questions, provide ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

You will also inform customers of the product terms and features and project a professional company image through voice and online interactions. Call Center Agent Job Responsibilities and Duties:

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

You will also inform customers of the product terms and features and project a professional company image through voice and online interactions. Call Center Agent Job Responsibilities and Duties:

Renewal by Andersen

Call Center Agent

Chesapeake, VA · On-site

$17/hr

Outgoing, friendly, and approachable Comfortable speaking with the public Professional, with a clear and courteous speaking voice Computer savvy and comfortable using call center software Experienced ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... At Same Day Water Heaters , you're not just another voice on the phone - you're part of a tight ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... At Same Day Water Heaters , you're not just another voice on the phone - you're part of a tight ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$15.75 - $20.50/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$25.92 - $38.88/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Voice Process - PE/Agent level Duration: 6-12 months Location: Remote Skills : Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills Technical ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$25.92 - $38.88/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... At Same Day Water Heaters , you're not just another voice on the phone -- you're part of a tight ...

Legacy Parking LLC

Call Center Representative

Chicago, IL · On-site

$17.75/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is ...

Legacy Parking

Call Center Representative

Chicago, IL

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is ...

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Non Voice Call Center information

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How much do non voice call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for non voice call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a non voice call center?

A Non Voice Call Center job involves handling customer inquiries, support, and transactions through text-based communication channels like email, chat, and social media instead of phone calls. Employees in these roles assist customers by providing information, troubleshooting issues, processing requests, and ensuring a smooth customer experience. Strong typing skills, attention to detail, and the ability to multitask are essential for success in a non-voice role.

What are the typical daily responsibilities of a non voice call center agent?

Non Voice Call Center agents primarily handle customer inquiries and issues through written channels such as email, live chat, or messaging platforms. Daily tasks include resolving technical problems, processing orders or returns, responding to account-related questions, and documenting all interactions in company systems. Agents typically collaborate with team leads or other departments for complex cases and work toward meeting performance targets like response time and customer satisfaction scores. This role requires multitasking and a focus on delivering clear, accurate, and timely support to every customer.

What are the key skills and qualifications needed to thrive in the non voice call center position, and why are they important?

To thrive as a Non Voice Call Center agent, you need excellent written communication skills, attention to detail, and computer literacy, often with a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and basic office software is typically required. Strong problem-solving skills, patience, and teamwork make candidates stand out in this role. These skills ensure efficient and accurate support to customers through chat, email, or other digital channels, maintaining high satisfaction and productivity.

What are the non-voice roles in a call center?

Non-voice roles in a call center include positions such as chat support agents, email support representatives, technical support specialists, and data entry clerks. These roles focus on written communication, troubleshooting through online channels, and managing customer information without direct phone interaction.

What do you do in a non voice call center?

In a non-voice call center, employees handle customer inquiries and support through written channels such as email, chat, or ticketing systems. The role involves problem-solving, data entry, and communication skills, often requiring familiarity with customer service software and attention to detail.
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What job categories do people searching Non Voice Call Center jobs look for?

The top searched job categories for Non Voice Call Center jobs are:

Non Voice Call Center jobs near you
Infographic showing various Non Voice Call Center job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

Limitless East Marketing

Baton Rouge, LA

$39K - $43K/yr

Full-time

Re-posted 3 days ago

Job description

Company Description

At Catch Vibe Voice, we connect people through clear, precise, and high-quality voice communication solutions. We are currently seeking driven, personable, and dedicated individuals to join our growing team as Call Center Agents in Baton Rouge, LA. If you excel in dynamic environments and value professional advancement, we invite you to build your future with us.

Job Description

As a Call Center Agent, you will serve as the primary point of contact for our clients and customers. Your core focus will be delivering outstanding service, addressing inquiries efficiently, and ensuring every conversation reflects the standards of excellence that define Catch Vibe Voice.

Responsibilities

  • Handle inbound and outbound calls with professionalism, clarity, and efficiency.

  • Provide accurate information to clients regarding services, policies, and inquiries.

  • Document call details, customer interactions, and follow-up actions accurately in our system.

  • Resolve customer concerns promptly while maintaining a calm, empathetic approach.

  • Collaborate with team members and management to optimize service delivery.

Qualifications

  • Strong verbal and written communication skills in English.

  • Active listening skills and high attention to detail.

  • Proficiency with basic computer systems and software applications.

  • Ability to manage time effectively and handle multiple tasks in a structured setting.

  • Professional attitude with a strong commitment to attendance and reliability.

Additional Information

Benefits & Offerings

  • Salary: $39,000 - $43,000 per year

  • Job Type: Full-Time

  • Location: Baton Rouge, LA

  • Career Growth: Clear opportunities for professional advancement and internal mobility.

  • Skill Development: Ongoing paid training and continuous skill enhancement programs.

  • Environment: A professional, supportive, and growth-focused workplace culture.

Apply