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Non Voice Call Center Jobs (NOW HIRING)

Ztek Consulting INC

Call Center Representative

Orlando, FL · On-site

$15 - $18.75/hr

Voice Process - PE/Agent level Duration: 6-12 months Location: Remote Skills : Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills Technical ...

Catch Vibe Voice

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$15.75 - $20.50/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$15.75 - $20.50/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

Same Day Water Heaters, Llc

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... At Same Day Water Heaters, you're not just another voice on the phone -- you're part of a tight ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... At Same Day Water Heaters , you're not just another voice on the phone - you're part of a tight ...

Same Day Water Heaters

Call Center Associate

Houston, TX · On-site

$16 - $17/hr

  • Medical

  • Dental

  • Vision

  • Life

Call Center Associate - Join the Same Day Water Heaters Family! Are you looking for more than just ... At Same Day Water Heaters , you're not just another voice on the phone - you're part of a tight ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$25.92 - $38.88/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

Catch Vibe Voice

Call Center Agent

Baton Rouge, LA · On-site

Catch Vibe Voice is seeking a motivated and customer-focused Call Center Agent to join our team in Baton Rouge, LA. In this role, you will serve as the first point of contact for customers, providing ...

F&M Bank

Call Center Specialist II

Lodi, CA · On-site

$21.40 - $24.61/hr

No Employment Status: Full-Time (40hrs) Hourly, Non-Exempt - Benefited- Mon - Fri F&M Bank's Call ... They are the "voice" of the Bank to our customers and, as such, are expected to provide exemplary ...

Westfield Bank

Call Center Agent

Westfield, MA · On-site

$25.92 - $38.88/hr

Non-Exempt Grade: 9 Reports to: Call Center Manager Amount of Travel Required: No Travel Positions ... voice of Westfield Bank via telephone/email by meeting/exceeding established customer service ...

ScaleHouse Talent

Call Center Representative

Bothell, WA

$150K - $200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As an Inside Sales / Call Center Representative, you'll be the voice of Harley Exteriors, speaking with homeowners who have already expressed interest in our services. Your focus is to build rapport ...

Legacy Parking

Call Center Representative

Chicago, IL · On-site

$16.50 - $20.50/hr

Our Call Center team is the voice of our company, and we are looking to hire someone who has a positive attitude and give off a cheerful demeanor. It's crucial that the person in this position is ...

Catch Vibe Voice

Call Center Agent

Orlando, FL · On-site

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Catch Vibe Voice

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

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All JobsNon Voice Call Center Jobs

Non Voice Call Center information

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How much do non voice call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for non voice call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a non voice call center?

A Non Voice Call Center job involves handling customer inquiries, support, and transactions through text-based communication channels like email, chat, and social media instead of phone calls. Employees in these roles assist customers by providing information, troubleshooting issues, processing requests, and ensuring a smooth customer experience. Strong typing skills, attention to detail, and the ability to multitask are essential for success in a non-voice role.

What are the typical daily responsibilities of a non voice call center agent?

Non Voice Call Center agents primarily handle customer inquiries and issues through written channels such as email, live chat, or messaging platforms. Daily tasks include resolving technical problems, processing orders or returns, responding to account-related questions, and documenting all interactions in company systems. Agents typically collaborate with team leads or other departments for complex cases and work toward meeting performance targets like response time and customer satisfaction scores. This role requires multitasking and a focus on delivering clear, accurate, and timely support to every customer.

What are the key skills and qualifications needed to thrive in the non voice call center position, and why are they important?

To thrive as a Non Voice Call Center agent, you need excellent written communication skills, attention to detail, and computer literacy, often with a high school diploma or equivalent. Familiarity with CRM platforms, ticketing systems, and basic office software is typically required. Strong problem-solving skills, patience, and teamwork make candidates stand out in this role. These skills ensure efficient and accurate support to customers through chat, email, or other digital channels, maintaining high satisfaction and productivity.

What are the non-voice roles in a call center?

Non-voice roles in a call center include positions such as chat support agents, email support representatives, technical support specialists, and data entry clerks. These roles focus on written communication, troubleshooting through online channels, and managing customer information without direct phone interaction.

What do you do in a non voice call center?

In a non-voice call center, employees handle customer inquiries and support through written channels such as email, chat, or ticketing systems. The role involves problem-solving, data entry, and communication skills, often requiring familiarity with customer service software and attention to detail.
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What job categories do people searching Non Voice Call Center jobs look for?

The top searched job categories for Non Voice Call Center jobs are:

Non Voice Call Center jobs near you
Infographic showing various Non Voice Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Ztek Consulting INC

Orlando, FL • On-site

$15 - $18.75/hr

Contractor

Re-posted 7 days ago

Job description

Job Title: Voice Process – PE/Agent level
Duration: 6-12 months
Location: Remote
 
Skills :
Minimum of 1 year Call Center Experience, Medicare Line of business, good voice, and computer skills
Technical Competencies:
Proficient in computer skills including typing navigating Windows-based platforms and utilizing Microsoft Office applications.
Strong customer service and quality orientation
Excellent problem-solving skills.
Behavioral Competencies:
Excellent verbal communication and written documentation skills
Strong customer service skills.
Ability to work in a fast-paced team environment with excellent organizational skills.
 
What are the top 3 skills required for this role?
Call Center Experience
Medicare Line of business
Good voice and computer skills
 
ABOUT Ztek: 
Website: www.ztekinc.com
Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.
Disclaimer:
Ztek is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Ztek is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates.If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hrd@ztekinc.com Please indicate the specifics of the assistance needed. Ztek encourages all interested and qualified candidates to apply for employment opportunities. Ztek does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.