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Weekend Call Center Back Office Jobs (NOW HIRING)

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all ... Act as a liaison between patients, guests, back office staff and providers * Perform other duties ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Xtend

Call Center Representative

Grand Rapids, MI

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Xtend Inc

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

CU*Answers

Call Center Representative

Grand Rapids, MI

$14.75 - $18.50/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

CU Asterisk

Call Center Representative

Grand Rapids, MI · On-site

$15.25 - $19.25/hr

Previous call center or customer service experience is a plus * Strong communication skills and a ... We provide services like contact center support, bookkeeping, and back-office operations to help ...

Menard, Inc

Call Center

Eau Claire, WI

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... weekend is required. Additional Requirements: * Must be able to work ONSITE at the General Office ...

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... weekend is required. Additional Requirements: * Must be able to work ONSITE at the General Office ...

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Weekend Call Center Back Office information

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How much do weekend call center back office jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for weekend call center back office in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Call Center Back Office vs Weekend Customer Service Representative?

AspectWeekend Call Center Back OfficeWeekend Customer Service Representative
CredentialsBasic computer skills, sometimes customer service experienceCustomer service skills, communication skills
Work EnvironmentOffice or remote, administrative tasks, data entryCall center, direct customer interaction
Employer & IndustryCall centers, BPO companies, various industriesRetail, telecom, banking, service sectors

The Weekend Call Center Back Office typically involves administrative and data management tasks performed during weekends, often in a call center environment. In contrast, Weekend Customer Service Representatives focus on direct customer interactions via calls or chats. Both roles may require similar communication skills but differ in daily responsibilities and work settings.

What cities are hiring for Weekend Call Center Back Office jobs? Cities with the most Weekend Call Center Back Office job openings:
What are the most commonly searched types of Call Center Back Office jobs? The most popular types of Call Center Back Office jobs are:
What states have the most Weekend Call Center Back Office jobs? States with the most job openings for Weekend Call Center Back Office jobs include:
Weekend Call Center Back Office jobs near you

Multi-Function Patient Support Specialist - Immediate Hiring / Multiple Openings

Mass Lung & Allergy PC

Leominster, MA • On-site

$22 - $23/hr

Full-time

Posted 26 days ago

Job description

Position Summary

Mass Lung & Allergy is seeking a flexible, organized, and service-focused Multi-Function Patient Support Specialist to support front office, call center, and administrative operations. This role plays a key part in ensuring smooth daily workflow and a positive patient experience by assisting across multiple departments as needed.

The ideal candidate is adaptable, detail-oriented, and comfortable multitasking in a fast-paced healthcare environment while maintaining professionalism, discretion, and strong customer service.

Schedule: Full-time, Monday through Friday, 8:00 AM – 4:30 PM (no nights or weekends).

Key Responsibilities

Patient Interaction & Front Office

Answer multi-line phones, assist callers, and route inquiries appropriately

Greet patients, check them in/out, verify insurance and demographic information

Schedule and confirm appointments, including follow-ups

Collect co-pays, balances, and self-pay payments

Contact patients regarding missing or incorrect information prior to visits

Assist patients with portal (Healow), forms, and general questions

Support new patient intake and ensure required documentation is completed

Administrative & Back-Office Support

Process faxes and documentation into EMR and route appropriately

Retrieve and respond to voicemail messages in a timely manner

Document no-shows and assist with rescheduling as needed

Manage outgoing mail and document distribution

Maintain accurate documentation and support quality/compliance standards

Cross-Department Support

Float between front desk, call center, back office, and billing as assigned

Assist Call Center with scheduling, reminders, and high call volume support

Maintain clean, organized workspaces and waiting areas

Collaborate with internal and external departments to ensure coordinated patient care

Additional Responsibilities

Participate in staff meetings and stay current on practice procedures

Support quality improvement and administrative initiatives as assigned

Perform additional duties as needed to support clinic operations and patient care

Qualifications

Strong communication, customer service, and problem-solving skills

Organized, detail-oriented, and able to multitask effectively

Comfortable using computers, EMR systems, and multi-line phones

Flexible and adaptable to changing daily responsibilities

Professional, dependable, and team-oriented

Ability to work in a fast-paced environment while maintaining accuracy

Commitment to HIPAA, confidentiality, and professionalism

Bilingual candidates strongly encouraged to apply

Valid driver’s license and ability to travel between MLA locations as required

Education & Experience

High school diploma or GED required

Prior medical office or patient-facing experience preferred

EMR experience preferred

Insurance and referral knowledge helpful

Apply