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Weekend Call Center Back Office Jobs in Washington

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A Call Center Representative plays a key role in customer service by handling inbound or outbound ... Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills:

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound ... Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills:

Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ... We are committed to giving back to our community, helping others, and making the world a better ...

Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ... We are committed to giving back to our community, helping others, and making the world a better ...

Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ... We are committed to giving back to our community, helping others, and making the world a better ...

Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ... We are committed to giving back to our community, helping others, and making the world a better ...

Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ... We are committed to giving back to our community, helping others, and making the world a better ...

Microsoft Office Specialist (MOS) certification in at least 1 of the following: Access, Excel ... We are committed to giving back to our community, helping others, and making the world a better ...

Supervisor Call Center

Washington, DC · On-site

$49K - $87K/yr

About the Job Our call center has a leadership opportunity located at MedStar Georgetown University ... periods weekends holidays and emergency situations. * Supports onboarding and training of new ...

Call Center

Leesburg, VA · On-site

$19/hr

Work Life Balance - NO WEEKENDS!! Competitive Salary and Benefits package includes a 401K ... the office. Assist patient in determining eligibility for Sliding Fee Scale Discount Program.

Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile ... Our Call Center Representatives are often the first point of contact for new and existing patient ...

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Weekend Call Center Back Office information

What is the difference between Weekend Call Center Back Office vs Weekend Customer Service Representative?

AspectWeekend Call Center Back OfficeWeekend Customer Service Representative
CredentialsBasic computer skills, sometimes customer service experienceCustomer service skills, communication skills
Work EnvironmentOffice or remote, administrative tasks, data entryCall center, direct customer interaction
Employer & IndustryCall centers, BPO companies, various industriesRetail, telecom, banking, service sectors

The Weekend Call Center Back Office typically involves administrative and data management tasks performed during weekends, often in a call center environment. In contrast, Weekend Customer Service Representatives focus on direct customer interactions via calls or chats. Both roles may require similar communication skills but differ in daily responsibilities and work settings.

What are the most commonly searched types of Call Center Back Office jobs in Washington?

The most popular types of Call Center Back Office jobs in Washington are:

What cities in Washington are hiring for Weekend Call Center Back Office jobs?

Cities in Washington with the most Weekend Call Center Back Office job openings:

Call Center Operator

Laurel Dental Office

Ellicott City, MD • On-site

$17 - $18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday


Job description

Preferred Dental is a general dentistry office in Ellicott City, MD. We are professional, agile, innovative and our goal is to deliver quality comprehensive care tailored to specific patient needs with the intent to improve overall health, quality of life, and increase life span through immaculate oral health..

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Wellness programs
  • 4-day work week
  • Business, sales, and communications training

We are seeking energetic and reliable professionals to join our team of Call Center Representatives. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

  • Speak clearly to customers.
  • Communicate in writing with excellent grammar, punctuation, and spelling
  • Provide good customer service.
  • Answer questions about company services.
  • Handle problems that may arise when dealing with patients and non-patients.
  • Communicate with patients and resolve their problems or complaints.
  • Take notes of customer service calls.
  • Explain the different policies to customers.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

  • 401(k) matching
  • Health insurance
  • Dental care coverage
  • Employee discount
  • Paid time off
  • Paid training

Schedule:

  • Monday, Tuesday, Thursday, Friday as per office hours of the office

Supplemental pay types:

  • Bonus pay

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