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Weekend Call Center Back Office Jobs (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Office-based call center environment. * Structured schedule. * Direct reporting to Call Center ... Must be flexible and have the ability to work weekends if needed!

Clementine Answers

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

This is an in office position. Your job will be to professionally handle incoming calls, greet ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...

New

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

The incumbent may perform back office functions related to research and resolution of fraudulent ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...

Sound Telecom

Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

This is an in office position. Customer service experience is a plus, but not required. Your job ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...

Signius

Call Center Agent

Mobile, AL · On-site

$17 - $20/hr

This is an in office position. Your job will be to professionally handle incoming calls, greet ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...

New

MCI Careers

Call Center Sales Manager

Wichita, KS · On-site

A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

$50K - $60K/yr

A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...

MCI Careers

Call Center Sales Manager

Las Cruces, NM · On-site

A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...

ProComm

Call Center Agent

Seneca, SC · On-site

$15 - $18/hr

This is an in office position. Your job will be to professionally handle incoming calls, greet ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...

New

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Weekend Call Center Back Office information

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How much do weekend call center back office jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for weekend call center back office in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Weekend Call Center Back Office vs Weekend Customer Service Representative?

AspectWeekend Call Center Back OfficeWeekend Customer Service Representative
CredentialsBasic computer skills, sometimes customer service experienceCustomer service skills, communication skills
Work EnvironmentOffice or remote, administrative tasks, data entryCall center, direct customer interaction
Employer & IndustryCall centers, BPO companies, various industriesRetail, telecom, banking, service sectors

The Weekend Call Center Back Office typically involves administrative and data management tasks performed during weekends, often in a call center environment. In contrast, Weekend Customer Service Representatives focus on direct customer interactions via calls or chats. Both roles may require similar communication skills but differ in daily responsibilities and work settings.

What cities are hiring for Weekend Call Center Back Office jobs? Cities with the most Weekend Call Center Back Office job openings:
What are the most commonly searched types of Call Center Back Office jobs? The most popular types of Call Center Back Office jobs are:
What states have the most Weekend Call Center Back Office jobs? States with the most job openings for Weekend Call Center Back Office jobs include:
Weekend Call Center Back Office jobs near you
Call Center Director

Call Center Director

Serenity Mental Health Centers

Lehi, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Call Center Director
At Serenity, our mission is to help patients take back their lives by delivering innovative, alternative treatment options for a wide range of mood disorders. Our call center team plays a vital role in fulfilling this mission, serving as the first point of contact and setting the foundation for an exceptional patient experience.
As the Call Center Director, you will lead a rapidly growing team that supports multiple physician practices across the country. You will be responsible for overseeing critical centralized processes, driving operational excellence, collaboration with our sales and marketing lead generation strategies, and ensuring every interaction reflects our people-centric, patient-focused values. This is a meaningful opportunity to make a lasting difference for individuals who need it most.
Responsibilities
  • Provide strategic leadership and daily oversight to Patient Care Coordinator team, ensuring efficient, high-quality operations.
  • The patient coordination team includes phone agents, escalations, back-office functions across multiple sites and states.
  • Proven ability to foster well-balanced sales and patient centric outcomes.
  • Manage full-cycle talent processes, including hiring, training, coaching, development, performance management, and retention.
  • Identify trends, uncover root causes, and recommend solutions to improve team performance, drive engagement, and enhance the patient experience.
  • Leverage data to monitor, evaluate, and improve complex processes and workflows.
  • Establish and exceed key department metrics, performance standards, and operating policies.
  • Streamline service level expectations and ensure team adherence to quality and responsiveness requirements. Experience in WFM (RTA and Forecasting).
  • Build and scale the Customer Care function as the organization continues rapid expansion across the US.
  • Foster a culture of compassion, accountability, and excellence aligned with Serenity's mission and values.

Qualifications
  • 6-10 years of Director level experience leading large teams in a high-growth, sales and service-driven environment; startup or early-stage company experience strongly preferred.
  • Proven experience within a call center or high-volume inbound communications environment across multiple channels (phone, AI, email, chat, social).
  • Strong ability to identify, coach, and measure critical competencies and performance metrics.
  • Genuine passion for supporting individuals struggling with mental health challenges.
  • Demonstrated judgment and decision-making skills, with the ability to prioritize effectively in a fast-paced environment.
  • Alignment with Serenity's mission and ability to translate it into operational priorities.
  • Self-driven, proactive, exceptional attention to detail, and motivated by continuous improvement.
  • Excellent customer service, communication, and problem-solving skills.
  • Comfortable communicating and collaborating with professionals at all levels.
  • Ability to travel as business needs requires, currently averages 1 week per month.

Benefits
  • Competitive pay
  • Medical, dental, and vision insurance (Serenity covers 90% of the premium)
  • Life insurance
  • Flexible Spending Account (FSA)
  • Paid time off, Sick pay, and 401(k)
  • 10 paid major holidays
  • Bi-weekly paid team treats & lunches
  • Onsite fitness center

Who We Are
Serenity Healthcare empowers patients with advanced medical technologies that provide long-term relief-even when traditional treatments have not succeeded. We are deeply committed to delivering the highest-quality patient experience. This commitment starts with our people.
We invest in our employees and foster a culture that is people-centric, collaborative, positive, proactive, and rich with opportunities for both personal and professional growth.

Apply