The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow ...
The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow ...
Supervisor, Back Office Oncology
Edwards, CO · On-site
$26.52 - $37.89/hr
The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow ...
Supervisor, Back Office Oncology
Edwards, CO · On-site
$26.52 - $37.89/hr
The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow ...
Summary The Contact Center lead serves as the senior agent in a call center team of eight to ten ... Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne ...
Summary The Contact Center lead serves as the senior agent in a call center team of eight to ten ... Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne ...
Call Center Director
Lehi, UT · On-site
Call Center Director At Serenity , our mission is to help patients take back their lives by ... The patient coordination team includes phone agents, escalations, back-office functions across ...
Quick apply
Call Center Director
Lehi, UT · On-site
Call Center Director At Serenity , our mission is to help patients take back their lives by ... The patient coordination team includes phone agents, escalations, back-office functions across ...
Call Center Director
Lehi, UT · On-site
Call Center Director At Serenity , our mission is to help patients take back their lives by ... The patient coordination team includes phone agents, escalations, back-office functions across ...
Call Center Director
Lehi, UT · On-site
Call Center Director At Serenity , our mission is to help patients take back their lives by ... The patient coordination team includes phone agents, escalations, back-office functions across ...
Call Center Director
Lehi, UT · On-site
Call Center Director At Serenity , our mission is to help patients take back their lives by ... The patient coordination team includes phone agents, escalations, back-office functions across ...
Call Center Director
Lehi, UT · On-site
Call Center Director At Serenity , our mission is to help patients take back their lives by ... The patient coordination team includes phone agents, escalations, back-office functions across ...
Call Center
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...
Quick apply
Call Center
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Some weekend or evening shifts may be required. The work environment is a professional office ...
Summary The Contact Center lead serves as the senior agent in a call center team of eight to ten ... Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne ...
Summary The Contact Center lead serves as the senior agent in a call center team of eight to ten ... Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne ...
Call Center
Del Valle, TX · On-site
$16/hr
Office-based call center environment. * Structured schedule. * Direct reporting to Call Center ... Must be flexible and have the ability to work weekends if needed!
Call Center
Del Valle, TX · On-site
$16/hr
Office-based call center environment. * Structured schedule. * Direct reporting to Call Center ... Must be flexible and have the ability to work weekends if needed!
Call Center
Del Valle, TX · On-site
$16/hr
Office-based call center environment. * Structured schedule. * Direct reporting to Call Center ... Must be flexible and have the ability to work weekends if needed!
Call Center
Del Valle, TX · On-site
$16/hr
Office-based call center environment. * Structured schedule. * Direct reporting to Call Center ... Must be flexible and have the ability to work weekends if needed!
Call Center Supervisor - 2976
Baltimore, MD · On-site +1
Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center ... back-office that talks to members"), while reinforcing standardized workflows, documentation ...
Call Center Supervisor - 2976
Baltimore, MD · On-site +1
Job Summary The Call Center Supervisor provides day-to-day leadership for a designated call center ... back-office that talks to members"), while reinforcing standardized workflows, documentation ...
Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
This is an in office position. Your job will be to professionally handle incoming calls, greet ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
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Call Center Agent
Roseville, MI · On-site
$15 - $18/hr
This is an in office position. Your job will be to professionally handle incoming calls, greet ... Must be available to work a weekend day (Sat or Sun each week) Training will last approximately one ...
Call Center Team Lead Onsite, Washington, D.C.
Washington, DC · On-site
$35K - $51K/yr
Summary The Contact Center lead serves as the senior agent in a call center team of eight to ten ... Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne ...
Call Center Team Lead Onsite, Washington, D.C.
Washington, DC · On-site
$35K - $51K/yr
Summary The Contact Center lead serves as the senior agent in a call center team of eight to ten ... Proficient with Microsoft Office and contact center/back-office systems and tools (e.g., CxOne ...
Fraud Analyst (Call Center)
$18 - $22/hr
The incumbent may perform back office functions related to research and resolution of fraudulent ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
Fraud Analyst (Call Center)
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The incumbent may perform back office functions related to research and resolution of fraudulent ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
Bilingual Call Center Representative
$14 - $17.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... back-office processing for both commercial clients and public sector programs . In this role, you ...
Quick apply
Bilingual Call Center Representative
$14 - $17.25/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... back-office processing for both commercial clients and public sector programs . In this role, you ...
Bilingual Call Center Representative
$17 - $19/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... back-office processing for both commercial clients and public sector programs . In this role, you ...
Quick apply
Bilingual Call Center Representative
$17 - $19/hr
... call center footprint and operations that extend across multiple countries. We deliver Customer ... back-office processing for both commercial clients and public sector programs . In this role, you ...
Call Center Sales Manager
Wichita, KS · On-site
$60K/yr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Call Center Sales Manager
Wichita, KS · On-site
$60K/yr
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
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Las Cruces, NM · On-site
$50K - $60K/yr
A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...
Call Center Sales Manager
Las Cruces, NM · On-site
$50K - $60K/yr
A background in call center operations management is required, and customer service, technical support, or back-office experience is preferred. This is a full-time, local, on-site position and ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
One (1) year of experience in customer service, technical support, inside sales, back-office, chat ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...
Weekend Call Center Back Office information
See salary details
$10.82 - $12.11
1% of jobs
$12.11 - $13.40
4% of jobs
$13.40 - $14.69
9% of jobs
$15.79 is the 25th percentile. Wages below this are outliers.
$14.69 - $15.97
13% of jobs
$15.97 - $17.26
22% of jobs
The median wage is $17.36 / hr.
$17.26 - $18.55
22% of jobs
$19.02 is the 75th percentile. Wages above this are outliers.
$18.55 - $19.84
14% of jobs
$19.84 - $21.13
8% of jobs
$21.13 - $22.42
4% of jobs
$22.42 - $23.71
3% of jobs
$23.71 - $25
1% of jobs
$10
$17
$25
How much do weekend call center back office jobs pay per hour?
What is the difference between Weekend Call Center Back Office vs Weekend Customer Service Representative?
| Aspect | Weekend Call Center Back Office | Weekend Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, sometimes customer service experience | Customer service skills, communication skills |
| Work Environment | Office or remote, administrative tasks, data entry | Call center, direct customer interaction |
| Employer & Industry | Call centers, BPO companies, various industries | Retail, telecom, banking, service sectors |
The Weekend Call Center Back Office typically involves administrative and data management tasks performed during weekends, often in a call center environment. In contrast, Weekend Customer Service Representatives focus on direct customer interactions via calls or chats. Both roles may require similar communication skills but differ in daily responsibilities and work settings.
Other
Medical, Dental, Vision, Life, Retirement, PTO
Posted 18 days ago
Key responsibilities
Leads, supervises, and coordinates the daily operations of the back office team, including scheduling, training, and performance management.
Provides excellent customer service to patients and staff, responds to patient concerns, and models and coaches customer service for back-office staff.
Acts as a subject matter expert for registration applications and workflows, regularly fills in for back-office roles, and participates in the creation and implementation of policies and procedures.
Job description
The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow, excellent customer service, compliance with regulations, and efficient administrative tasks, while also managing and training staff.
- Provides leadership to the back-office team of HIM techs, prior authorization specialists, financial navigators and Infusion scheduling. Leads training of new department hires; develops and attains performance goals and objectives for staff. Manages the back-office team's schedule; approves timecards, manages PTO approval process; ensures that the back-office team has the resources, tools, and training to perform their duties; leads the performance management of the back-office team, including leading the annual evaluation process for back-office staff and coaching staff on performance issues.
- Provides excellent customer services to patients and staff; models excellent customer service for back-office staff; coaches staff to provide excellent customer service. Responds to patient concerns, with assistance from Operations Manager, in order to continuously improve the patient experience. Must be able to manage the operational flow of a medical setting and demonstrate critical decision making to successfully meet operational goals.
- Acts as a subject matter expert and super-user in all registration applications, workflows, and Regularly works within the standard duties of back-office team members to fill in scheduling gaps and stay current in workflows and understanding challenges and the patient experience.
- Participates in leadership meetings and huddles; attends meetings and trainings; participates in committees.
- Creates, reviews, and implements policies and procedures.
- Monitors all RQA reports and performs audits on a weekly basis or other frequency as Reports results and any feedback for process improvement to staff and manager.
- Represents back office as subject matter expert and leader on special projects.
- Acts as liaison among providers, clinical staff, non-clinical staff, and administration. Ensures that the back-office team is working with the clinical team to meet the goals and objectives for optimal patient access, patient flow, and scheduling.
- Supervisor expectations 50% of time spent staffing into current position
- Performs other duties as assigned. Must by HIPAA compliant.
- Two years of health care experience in an administrative environment preferred.
- Supervisory experience preferred.
- N/A
- N/A
Benefits at Vail Health (Full Time) Include:
- Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
- Comprehensive Health Benefits:
- Medical
- Dental
- Vision
- Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
- Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
- Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
- Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance