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Monday Through Friday Call Center Back Office Jobs

Pheaa

CW Call Center Representative

Harrisburg, PA · Hybrid

$16/hr

Give back tomorrow by joining us today! Salary : $16.00/hour (+ A $1 shift differential will be ... Monday through Friday 12:00 PM - 9:00 PM Hybrid - 2 days per week on site) Location : PHEAA ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Support the clinic with additional front-office and call center duties as needed What We're Looking ... Basic computer and data-entry skills Schedule: Full-time, Monday through Friday, 8-hour day shift ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Support the clinic with additional front-office and call center duties as needed What We're Looking ... Basic computer and data-entry skills Schedule: Full-time, Monday through Friday, 8-hour day shift ...

System One Holdings, LLC

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Support the clinic with additional front-office and call center duties as needed What We're Looking ... Basic computer and data-entry skills Schedule: Full-time, Monday through Friday, 8-hour day shift ...

System One

Call Center Representative

Tulsa, OK · On-site

$13.75 - $17.25/hr

Support the clinic with additional front-office and call center duties as needed What We're Looking ... Basic computer and data-entry skills Schedule: Full-time, Monday through Friday, 8-hour day shift ...

Robert Half

Call Center Specialist

Scarborough, ME · On-site

$21 - $23/hr

The ideal candidate brings strong communication skills, comfort with office technology, and a ... Dependable attendance and the ability to work onsite in Scarborough, Maine Monday through Friday, 8 ...

Andersen

Call Center Agent

Chesapeake, VA · On-site

$17/hr

... office call center. This is not a remote position, you'll work in a lively, supportive team ... Monday through Friday, 11:00am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one ...

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All JobsMonday Through Friday Call Center Back Office Jobs

Monday Through Friday Call Center Back Office information

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How much do monday through friday call center back office jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for monday through friday call center back office in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Monday Through Friday Call Center Back Office vs Monday Through Friday Customer Service Representative?

AspectMonday Through Friday Call Center Back OfficeMonday Through Friday Customer Service Representative
CredentialsBasic computer skills, sometimes relevant certificationsSame as Back Office, often with customer service training
Work EnvironmentOffice setting, back-end operations, minimal direct customer interactionOffice or call center, direct customer interaction
Industry UsageUsed in banking, insurance, healthcare for administrative tasksCommon across retail, telecom, and service industries
Search & Comparison IntentFocus on administrative, back-end roles with regular hoursFocus on front-line customer support roles

The main difference is that the Monday Through Friday Call Center Back Office typically involves administrative or support tasks with minimal direct customer contact, while the Monday Through Friday Customer Service Representative role involves direct interaction with customers. Both roles often require similar skills and work environments but serve different functions within the customer service ecosystem.

What cities are hiring for Monday Through Friday Call Center Back Office jobs?

Cities with the most Monday Through Friday Call Center Back Office job openings:

What are the most commonly searched types of Call Center Back Office jobs?

The most popular types of Call Center Back Office jobs are:

What states have the most Monday Through Friday Call Center Back Office jobs?

States with the most job openings for Monday Through Friday Call Center Back Office jobs include:

Monday Through Friday Call Center Back Office jobs near you

Multi-Function Patient Support Specialist - Immediate Hiring / Multiple Openings

Leominster, MA • On-site

Mass Lung & Allergy PC
Health Care and Social Assistance • 51 - 200 employees
Learn more about Mass Lung & Allergy PCexternal

$22 - $23/hr

Full-time

Re-posted 20 days ago

Job description

Position Summary

Mass Lung & Allergy is seeking a flexible, organized, and service-focused Multi-Function Patient Support Specialist to support front office, call center, and administrative operations. This role plays a key part in ensuring smooth daily workflow and a positive patient experience by assisting across multiple departments as needed.

The ideal candidate is adaptable, detail-oriented, and comfortable multitasking in a fast-paced healthcare environment while maintaining professionalism, discretion, and strong customer service.

Schedule: Full-time, Monday through Friday, 8:00 AM – 4:30 PM (no nights or weekends).

Key Responsibilities

Patient Interaction & Front Office

Answer multi-line phones, assist callers, and route inquiries appropriately

Greet patients, check them in/out, verify insurance and demographic information

Schedule and confirm appointments, including follow-ups

Collect co-pays, balances, and self-pay payments

Contact patients regarding missing or incorrect information prior to visits

Assist patients with portal (Healow), forms, and general questions

Support new patient intake and ensure required documentation is completed

Administrative & Back-Office Support

Process faxes and documentation into EMR and route appropriately

Retrieve and respond to voicemail messages in a timely manner

Document no-shows and assist with rescheduling as needed

Manage outgoing mail and document distribution

Maintain accurate documentation and support quality/compliance standards

Cross-Department Support

Float between front desk, call center, back office, and billing as assigned

Assist Call Center with scheduling, reminders, and high call volume support

Maintain clean, organized workspaces and waiting areas

Collaborate with internal and external departments to ensure coordinated patient care

Additional Responsibilities

Participate in staff meetings and stay current on practice procedures

Support quality improvement and administrative initiatives as assigned

Perform additional duties as needed to support clinic operations and patient care

Qualifications

Strong communication, customer service, and problem-solving skills

Organized, detail-oriented, and able to multitask effectively

Comfortable using computers, EMR systems, and multi-line phones

Flexible and adaptable to changing daily responsibilities

Professional, dependable, and team-oriented

Ability to work in a fast-paced environment while maintaining accuracy

Commitment to HIPAA, confidentiality, and professionalism

Bilingual candidates strongly encouraged to apply

Valid driver’s license and ability to travel between MLA locations as required

Education & Experience

High school diploma or GED required

Prior medical office or patient-facing experience preferred

EMR experience preferred

Insurance and referral knowledge helpful

Apply