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Freelance Insurance Call Center Jobs (NOW HIRING)

Clinical Associates

CALL CENTER REPRESENTATIVE

Pikesville, MD · On-site

$15.25 - $19.25/hr

Call Center Representative At Clinical Associates , we make being healthy easier. We connect our ... Verifying insurance / resolving eligibility issues prior to a scheduled appointment. * Collecting ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent Job Type: Full-time Location: Athens, GA 30601 Organization: Morris Insurance Agency LLC Job Rating: 3.8 out of 5 stars We are seeking a motivated and ...

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Freelance Insurance Call Center information

Can you be an insurance agent as a side hustle?

A freelance insurance call center agent can often work as a side hustle, provided they meet licensing requirements and manage their schedule accordingly. Many insurance agents work part-time or freelance to supplement their income, but they must adhere to licensing laws and company policies. Skills in communication and familiarity with insurance products are essential for success in this role.

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What is a freelance insurance agent?

A freelance insurance agent is an independent professional who sells insurance policies on a self-employed basis, often working with multiple insurance companies. They typically need relevant licenses, strong sales skills, and the ability to manage their own schedule and client relationships.

How can I make $2000 a week working from home?

A freelance insurance call center agent can potentially earn $2000 weekly by handling a high volume of calls, providing quality customer service, and working flexible hours. Success depends on experience, efficiency, and the ability to secure enough clients or contracts, often requiring strong communication skills and familiarity with insurance products and call center software.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, self-motivation, and resilience, which can lead to burnout and turnover if expectations are not managed well.
More about Freelance Insurance Call Center jobs
What cities are hiring for Freelance Insurance Call Center jobs? Cities with the most Freelance Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Freelance Insurance Call Center jobs? States with the most job openings for Freelance Insurance Call Center jobs include:
What job categories do people searching Freelance Insurance Call Center jobs look for? The top searched job categories for Freelance Insurance Call Center jobs are:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Insurance Call Center Supervisor

Safepoint MGA, LLC

Metairie, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Safepoint MGA, LLC is an admitted P&C carrier seeking experienced insurance professionals to supervise our Customer Service Team in a call center environment. If you're passionate about training, mentoring, and building cohesive teams, we encourage you to apply.
Job Summary
Supervising Customer Service team members in a business unit and call center environment. Develop and lead a team of Customer Service Representatives to ensure the highest level of customer service is provided and that the customer service integrity established by the company is adhered to and enforced.
Duties and responsibilities         
  • Directly involved in the recruitment of the Customer Service employees.
  • Create comprehensive training program for newly hired employees.
  • Facilitate training program and job shadowing program.
  • Partner with technology to build efficiency and automation into the work flow.
  • Partner with Marketing to build agent relations.
  • Responsible for establishing productivity and quality metrics and the departmental adherence to these established metrics.
  • Communicates effectively internally and externally.
  • Other tasks and projects as may be assigned

Essential Functions
  • Ability to communicate clearly verbally and in writing
  • Ability to supervise and provide guidance to Customer Service Representatives and direct reports
  • Ability to obtain and maintain resident licensing through the Louisiana DOI and reciprocal licensing in all 50 states in the continental US
  • Ability to think critically, assess risk, and make informed decisions
  • Ability to commit to attendance schedule on-site

Qualifications
  • 5-7 years of experience in property and casualty insurance.
  • 2-3 years of experience as a Supervisor in a call center environment.
  • LA P&C Individual Producer license, or the ability to obtain a LA P&C Individual Producer license within first 30 days, and ability to obtain reciprocal licenses in all 50 states.
  • Thorough knowledge of the underwriting process and the analytics involved.
  • Excellent communication and organizational skills
  • Advanced computer skills and strong systems knowledge
  • College degree preferred

Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Working Conditions
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets and fax machines.
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • 15 Paid Time-Off Days
  • 3 Discretionary Days
  • 5 Parental Leave Days
  • 5 Jury Duty Days
  • 5 Bereavement Days
  • 8 Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance (company paid premium)
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more…

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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