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Freelance Insurance Call Center Jobs in Indiana (NOW HIRING)

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care ... Schedules patient visits, reviews insurance eligibility, and collects patient demographics ...

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care ... Schedules patient visits, reviews insurance eligibility, and collects patient demographics ...

TEKsystems

Call Center Representative

Fort Wayne, IN · On-site +1

$16/hr

... Call Center experience to work remote - Attention to detail with data entry - Ability to ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline ... Call center experience Nice to have 0

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Freelance Insurance Call Center information

Can you be an insurance agent as a side hustle?

A freelance insurance call center agent can often work as a side hustle, provided they meet licensing requirements and manage their schedule accordingly. Many insurance agents work part-time or freelance to supplement their income, but they must adhere to licensing laws and company policies. Skills in communication and familiarity with insurance products are essential for success in this role.

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What is a freelance insurance agent?

A freelance insurance agent is an independent professional who sells insurance policies on a self-employed basis, often working with multiple insurance companies. They typically need relevant licenses, strong sales skills, and the ability to manage their own schedule and client relationships.

How can I make $2000 a week working from home?

A freelance insurance call center agent can potentially earn $2000 weekly by handling a high volume of calls, providing quality customer service, and working flexible hours. Success depends on experience, efficiency, and the ability to secure enough clients or contracts, often requiring strong communication skills and familiarity with insurance products and call center software.

Why do so many insurance agents quit?

Insurance agents often quit due to high competition, inconsistent income, and the pressure to meet sales targets. The job requires strong communication skills, self-motivation, and resilience, which can lead to burnout and turnover if expectations are not managed well.
What are the most commonly searched types of Insurance Call Center jobs in Indiana? The most popular types of Insurance Call Center jobs in Indiana are:
What are popular job titles related to Freelance Insurance Call Center jobs in Indiana? For Freelance Insurance Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Indiana look for? The top searched job categories for Freelance Insurance Call Center jobs in Indiana are:
What cities in Indiana are hiring for Freelance Insurance Call Center jobs? Cities in Indiana with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Call Center Representative

Call Center Representative

Maple City Health Care Center

Goshen, IN • On-site

$19.02 - $22.93/hr

Full-time

Medical, Retirement

Re-posted 23 days ago

Job description

Job Summary:
Maple City Health Care Center (MCHCC) is a Federally Qualified Health Center dedicated to improving our community's health by making quality comprehensive healthcare accessible to all. We strive for a healthy community where everyone is cared for.
The Call Center Representative is a member of the Patient Resources Team that includes health care navigators, front office, billing, and social services. They support the mission and values of Maple City Health Care Center (MCHCC) by improving the patients' access to quality healthcare.
Duties and Responsibilities:
  • Demonstrates excellent customer service while answering and screening incoming telephone calls in a fast-paced call center environment.
  • Identifies and addresses caller questions and concerns, resolving issues when possible and routing requests and messages to appropriate staff.
  • Documents call interactions and details.
  • Maintains accurate data in the electronic health record and maintains patient privacy and security as outlined by HIPAA
  • Schedules patient visits, reviews insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics.
  • Monitors providers' schedules for openings and participates in recall campaigns to ensure maximum utilization of available appointments.
  • Maintains a positive and professional demeanor throughout interactions
  • Offers flexibility to cover for front office teams and other call center staff when needed.
  • Performs other duties that support our shared work, as assigned

Requirements
Required Skills and Abilities:
  • General computer skills including electronic communications and multiline phone navigation
  • Strong communication and organizational skills, ability to interact effectively with other staff, patients and diverse populations
  • Excellent customer service skills
  • Bilingual: English/Spanish; oral (written preferred)
  • Effective interpersonal skills
  • Ability to work under pressure and meet deadlines

Education and Experience:
  • High school graduate or GED equivalent required
  • Associates degree or equivalent work experience preferred
  • Six months previous customer service experience, preferably in a health care setting
  • Experience working with diverse populations

Requirements:
  • Ability to lift up to 15 pounds
  • Ability to perform prolonged periods of time in front of a computer
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this work
  • We are required by federal law to verify identity and eligibility to work in the U.S.

What We Offer:
  • Competitive salary and benefits package (Retirement plan, health insurance, childcare reimbursement)
  • Opportunities for professional development and growth
  • A supportive and inclusive workplace culture
  • The chance to make a meaningful impact on the healthcare experience in our community

How to Apply:
To apply for this position, please submit your resume and a cover letter that highlights your experience and how your unique background will contribute to our team. We encourage candidates from all backgrounds to apply.
Equal Opportunity Employer:
Maple City Health Care Center is an equal opportunity employer, and we are committed to creating a diverse and inclusive culture. We do not discriminate on the basis of sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. We celebrate diversity and are committed to creating an inclusive environment for all employees and the patients we serve.
Salary Description
$19.02-22.93

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