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Freelance Insurance Call Center Jobs in Indiana (NOW HIRING)

Inbound Call Center Representative Location: 311 W. WASHINGTON ST., INDIANAPOLIS, IN 46204 Client ... W2 (with all inclusive) Must complete a 5-day training on health insurance for people with Medicare.

Provides information to patients regarding scheduling, insurance coverage and other information as authorized by the Call Center Lead/Call Center Manager. * Sends tasks to providers and other staff ...

Provides information to patients regarding scheduling, insurance coverage and other information as authorized by the Call Center Lead/Call Center Manager. * Sends tasks to providers and other staff ...

Showing results 41-60

Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Indiana?

The most popular types of Insurance Call Center jobs in Indiana are:

What are popular job titles related to Freelance Insurance Call Center jobs in Indiana?

For Freelance Insurance Call Center jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Freelance Insurance Call Center jobs?

Cities in Indiana with the most Freelance Insurance Call Center job openings:

Call Center Coordinator-Fishers

COLLINS MOBILE

Shelbyville, IN • On-site

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 hours ago

Posted today


Job description

The Call Center Coordinator is a first-line sales manager responsible for driving team performance, providing real-time floor support, managing operational workflows like timecards, and coaching sales agents to meet revenue goals. This role directly impacts frontline productivity by acting as the primary subject matter expert and leadership presence on the call center floor.

Work Location: In person - 11837 Technology Lane, Fishers, IN 46176

Job Title

Call Center Coordinator

Job Summary

We are seeking a performance-driven Call Center Coordinator to lead our frontline sales team. In this role, you will act as the first line of management, serving as the go-to resource for agents' real-time questions, managing daily timecards, and conducting regular performance coaching. The ideal candidate thrives in a fast-paced sales environment, balances administrative tasks with people development, and is passionate about helping sales agents hit their targets.

Key Responsibilities

Frontline Support & Issue Resolution

  • Serve as the primary on-floor contact for sales agents to answer live campaign, product, and script questions for mobilesales.
  • Handle real-time customer escalations and diffuse complex objections to help agents close deals.

Employee Coaching & Performance Development

  • Conduct regular 1-on-1 coaching sessions focused on sales techniques, objection handling, and pitch execution.
  • Monitor live and recorded calls to ensure compliance, high quality, and optimal conversion rates.
  • Deliver actionable feedback to help underperforming agents meet or exceed monthly sales quotas.

Qualifications and Skills

  • Experience: Wireless experience is preferred but not required.
  • Leadership: Proven ability to motivate, coach, and guide frontline sales employees toward hitting metrics.
  • Communication: Exceptional verbal communication and active listening skills to deliver constructive feedback effectively.
  • Technical Proficiency: Experience using call center software and sales CRMs.
  • Problem-Solving: Ability to multitask, think quickly on your feet, and resolve customer challenges under pressure.

Job Type/Hours: Full-time. We are open Monday - Sunday. Our employees enjoy a flexible schedule with the ability to work 4-10-hour shifts each week.

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid Time Off