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Flexible Insurance Call Center Jobs in Indiana (NOW HIRING)

Hickory Recovery

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To ... Flexible schedule  * Health insurance  * PTO  * Vision insurance  * Career development 

Posted today

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service ... flexible schedule, including occasional weekends and holidays We Offer: - Competitive salary and ...

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

Don Ayres Honda

Call Center Representative

Fort Wayne, IN · On-site

$15.75 - $19.75/hr

Service Call Center Representative - Business Development Center (BDC) Position Summary The Call ... Life insurance coverage at no cost, fully paid by the employer * Employee Assistance Program

CAPS & Maple City

Call Center Representative

Goshen, IN

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care ... Schedules patient visits, reviews insurance eligibility, and collects patient demographics ...

CAPS & Maple City

Call Center Representative

Goshen, IN · On-site

$19.02 - $22.93/hr

The Call Center Representative is a member of the Patient Resources Team that includes health care ... Schedules patient visits, reviews insurance eligibility, and collects patient demographics ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... insurance · Uncapped Commission · Life insurance at no cost to you · Paid time off · 401K ...

Collins Mobile LLC

Call Center Representative

Marion, IN · On-site

$13.50 - $17/hr

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... insurance • Uncapped Commission • Life insurance at no cost to you • Paid time off • 401K ...

COLLINS MOBILE

Call Center Representative

Marion, IN · On-site

$15 - $17/hr

Job Summary Our Call Center Representative is a customer service and inbound sales focused role ... insurance • Uncapped Commission • Life insurance at no cost to you • Paid time off • 401K ...

State of Indiana

Call Center Agent

Madison, IN · On-site

$12.65/hr

Part-time and intermittent employees enjoy flexible scheduling, have opportunities to learn new ... insurance, paid time off, and new parent leave. Equal Employment Opportunity: The State of Indiana ...

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Flexible Insurance Call Center jobs near you
Infographic showing various Flexible Insurance Call Center job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Call Center

Hickory Recovery

Indianapolis, IN • On-site

$19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 hours ago

Posted today

Job description

Call Center Representative – Hickory Recovery Network


Department: Admissions

Direct Report To: Director of Admissions  

Job Type: Full-Time, 2nd Shift (3 -11pm), One weekend shift required

 

About the Role:  

  • The Call Center Representative is an integral member of the Admissions team, functioning as the primary point of contact for prospective clients and referral partners. Under the immediate supervision of the Director of Admissions, the Call Center Representative will work to ensure the appropriate and timely conversion of direct inbound calls, emails, and other electronic referrals from outside providers. You'll work closely with other departments including Marketing, Medical & Clinical, and Utilization Review. Extensive contact via phone and email are daily expectations in a fast-paced environment assisting those seeking addictions treatment in a residential setting.
  • Casual work attire and shift differentials are available for some positions.

Why Hickory Recovery? 

Hickory Recovery is setting the benchmark in mental health care, especially for those facing acute challenges or dealing with co-occurring disorders. Our focus is on  

  • Delivering personalized, top tier care that fosters healing and improves wellbeing 
  • Ensuring every individual has access to the best possible support and treatment 

Our Mission is to provide high quality, acute care to adults struggling with mental health issues or mental health co-occurring disorders. It’s Hickory’s primary goal to offer expert treatment for all we serve.  

 

What We Offer:  

  • 401k 
  • Dental insurance  
  • Flexible schedule 
  • Health insurance 
  • PTO 
  • Vision insurance 
  • Career development 
  • Mental health days 
  • Holiday pay 

Job Qualifications:  

  • High School diploma or equivalency required.
  • An ability to learn quickly, multi-task, and utilize effective communication skills.
  • Positive demeanor and clear understanding of professional boundaries with clients.
  • Ability to follow directives explicitly. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
  • Dependability and punctuality are essential to this role.

Key Responsibilities:  

  • Maintain adherence to HIPAA compliance in ALL communication regarding clients in treatment.
  • Consistent, daily, engagement with clients via telephone, providing service through timely and accurate application of admissions procedures.
  • Ability to learn and grow in understanding of alcohol/substance use disorders and treatment options.
  • Minimum 1 year of employment as Call Center Representative I
  • Not currently on any type of performance monitoring
  • Maintains strict confidentiality of client information and records without exception.
  • Clarity surrounding cultural sensitivity and professional boundaries.
  • Attends all staff meetings and trainings as directed by supervisor.
  • Review of incoming documentation to determine appropriate Level of Care
  • Assist with training and development of new staff, and ongoing review of their work during probationary period as directed by Manager.
  • Quality Review and coaching of Call Center Rep I performance
  • May assist in monitoring and distribution of incoming referrals.
  • May assist in development, testing, and implementation of new processes and procedures as directed by Manager.
  • Assist with arranging transportation of clients through use of State-funded services and company driver.
  • Additional duties as assigned by Director of Admissions.

 

Compensation: Starting at $19.00 hourly

 

For more information:  www.hickorytreatmentcenters.com