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Restaurant Call Center Jobs in Indiana (NOW HIRING)

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of ... With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team.

Subway

District Manager - Subway Restaurants

Kokomo, IN · On-site

$38K - $45K/yr

Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than ...

prometric

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Merrillville, IN

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Merrillville, IN

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Merrillville, IN · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Subway

Facilities Maintenance Technician

Columbus, IN · On-site

$15/hr

Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than ...

Subway

Human Resource Manager

Columbus, IN · On-site

Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than ...

Prometric

Test Center Administrator (FT)

Merrillville, IN · On-site

$15.65/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Indianapolis, IN · On-site

$15.65/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

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Restaurant Call Center information

What is a Restaurant Call Center job?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a Restaurant Call Center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the Restaurant Call Center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

What are the most commonly searched types of Restaurant Call Center jobs in Indiana? The most popular types of Restaurant Call Center jobs in Indiana are:
What are popular job titles related to Restaurant Call Center jobs in Indiana? For Restaurant Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Restaurant Call Center jobs in Indiana look for? The top searched job categories for Restaurant Call Center jobs in Indiana are:
Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in Indiana as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.
Call Center Representative

Call Center Representative

Subway

Columbus, IN • On-site

$9 - $10/hr

Part-time

Re-posted 2 days ago

Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,030 frontline employees who took The Breakroom Quiz

97th of 104 rated fast food restaurants

Job description

Job Title
Call Center Customer Service Representative
Reports To:
Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's by providing information in response to inquiries about Subway products and services.
Duties & Essential Job FunctionsCustomer Service Representatives are asked to capitalize on sales opportunities, provide quotes for upcoming events, take detailed notes, and ensure the Subway store understands the order requests.
Phone Sales
Customer Service Representative will be asked to answer phones and respond to customer's request, sell Subway products and place customer's orders with the appropriate Subway store and up-sell products and recommend the appropriate products based on fact finding.
Payment ProcessingCustomer Service Representative will be responsible for processing the customer's credit cards. They will input the card information and provide proper reporting to Subway Headquarters.
AdministrationCustomer Service Representative will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints.
QualificationsCustomer Service Representative must posses professional verbal and written communication skills, must to be computer literate with the ability to learn new software applications quickly, must have good communication skills and enjoy working on a team.
Required
Requires a high school diploma or GED and reliable transportation.
Schedule
Sunday's and Monday's from 10:00 am to 7:00 pm and Wednesday's from 5 pm to 11 pm.
Compensation and Benefits
$9.00 to $10.00 per hour based upon experience.
Compensation: $9.00 to $10.00 per hour based upon experience
Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
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