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Restaurant Call Center Jobs in Indiana (NOW HIRING)

Subway

District Manager - Subway Restaurants

Kokomo, IN · On-site

$61K - $75K/yr

Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than ...

prometric

Test Center Administrator (PT)

Indianapolis, IN · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Merrillville, IN

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Indianapolis, IN

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Merrillville, IN · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Merrillville, IN

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Subway

Facilities Maintenance Technician

Columbus, IN · On-site

$15/hr

Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than ...

Subway

Human Resource Manager

Columbus, IN · On-site

Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than ...

Prometric

Test Center Administrator (FT)

Merrillville, IN · On-site

$15.65/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Indianapolis, IN · On-site

$15.65/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Corewell Health

Customer Service Rep Associate

Fort Wayne, IN · On-site +1

$15.75 - $21.50/hr

Job Summary Inbound call center to assist and educate members, employer groups, providers ... Discounts directory with deals on the things that matter to you, like restaurants, phone plans ...

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Restaurant Call Center information

What is a Restaurant Call Center job?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a Restaurant Call Center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the Restaurant Call Center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

What are the most commonly searched types of Restaurant Call Center jobs in Indiana? The most popular types of Restaurant Call Center jobs in Indiana are:
What are popular job titles related to Restaurant Call Center jobs in Indiana? For Restaurant Call Center jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Restaurant Call Center jobs in Indiana look for? The top searched job categories for Restaurant Call Center jobs in Indiana are:
Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in Indiana as of July 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution.
Subway Catering Call Center: Part-time Customer Service Representative

Subway Catering Call Center: Part-time Customer Service Representative

Subway

Columbus, IN • On-site

$14.50 - $18.50/hr

Part-time

Posted 12 days ago

Subway rating

4.4

Company rating: 4.4 out of 10

Based on 2,041 frontline employees who took The Breakroom Quiz

97th of 105 rated fast food restaurants

Job description

JOB TITLE: Customer Service Representative
REPORTS TO: Subway Catering Director of Operations
Job Summary
This position is responsible for interacting with customers and franchisee's to provide information in response to inquiries about Subway products and services
Duties & Essential Job Functions
- Phone Sales: The Customer Service Representative will answer phones and respond to customer's requests. He/She will sell Subway products and place customer's orders with the appropriate Subway store. They will up-sell products and recommend the appropriate products based on fact finding.
- Payment Processing: The Customer Service Representative will be responsible for processing the customer's credit cards. They will input the date with Bank of America and provide proper reporting to IPC.
- Administration: CSRs will be asked to field all phone calls coming into the call center and transfer them to the appropriate staff member. They will place follow-up calls as time allows and document customer complaints
Qualifications
The Customer Service Representative must possess professional verbal and written communication skills. He/She needs to be computer literate with the ability to learn new software applications quickly. He/She will have good communication skills and enjoy working on a team
Required
The Catering Coordinator must be working towards a High School Diploma or GED. They must have reliable transportation to our home office in Columbus, IN. They must present themselves in a professional appearance, must be honest in their dealings with any agent within Estep and Company Inc. DBA Subway Restaurants
Schedule
The schedule for this position will be based on the needs of the Catering Call Center
Subway Catering Call Center
Whether it's game day with friends, a meeting at the office or a block party for the neighborhood, SUBWAY® Catering's Call Center helps make events a delicious success. We help callers explore our menu to see all of the delicious catering options, including hunger-busting Giant Subs, piled-high sandwich platters, quick and easy SUBWAY to GO!™ meals and much more....
Join the fun by being part of the Subway Catering Call Center, and part of the world's largest quick service restaurant franchisor and recognized leader in the Quick Service Industry. With more than 42,000 restaurants in almost 100 countries, we continue to add talent to our team. Apply today!
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