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3Rd Shift Call Center Jobs in Indiana (NOW HIRING)

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3Rd Shift Call Center information

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How much do 3rd shift call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 3rd shift call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to 3Rd Shift Call Center jobs in Indiana?

For 3Rd Shift Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Indiana look for?

The top searched job categories for 3Rd Shift Call Center jobs in Indiana are:

What cities in Indiana are hiring for 3Rd Shift Call Center jobs?

Cities in Indiana with the most 3Rd Shift Call Center job openings:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Specialist

Dentistry Just for Kids + TK Orthodontics

Terre Haute, IN • On-site

$28K - $42K/mo

Full-time

Medical, Dental, Retirement, PTO

Re-posted 19 days ago

Job description

Call Center Specialist:


As a Call Center Specialist, you will work in an environment with great culture, strong core values, positivity and teamwork. With a strong, positive leadership team, this position offers fantastic growth opportunities for a person willing to work hard and learn the business. You will have extensive training and education to develop your full potential.

Responsibilities:

  • Must have great phone skills and great customer service experience.
  • Works directly with patients on the phone to schedule appointments and answer any questions.
  • Must be dependable, motivated, ethical, and innovative and open minded.
  • Organizational skills are a must!
  • Maintain confidentiality with respect to all aspects of your role and the company.
  • At minimum must be familiar with Microsoft Word, Excel, the more computer skills the better.
  • Must be punctual and have excellent time-management skills.
  • Strong sense of ownership for all assignments.

We offer a generous base salary plus a performance-based incentive package.

Our benefits include 401K, Health Insurance, Vacation, Holiday and PTO days.

Average Salary Range: $28,000-$42,000; commensurate on experience.

Who is Dentistry Just for Kids + TK Orthodontics?

We have been locally owned and operated since 1991 in Terre Haute, Indiana. Our purpose is to provide the highest quality of Pediatric Dentistry and Orthodontic services with the utmost compassion while maintaining an environment that fosters professional, personal and economic growth of the practice, Doctors and team members. Our goal is EXCELLENCE! We take pride in being the best place to work with the most talented team in our community. Our vision hinges on being an impactful member of the community, while presenting a positive influence and giving back to our patients and to the Wabash Valley.

Job Type: Full-time

Salary: $28,000.00 - $42,000.00 per year

Benefits:


  • 401(k)
  • Health insurance
  • Paid time off


Schedule:


  • 8 hour shift
  • Monday to Friday


Supplemental pay types:


  • Bonus pay

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