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3Rd Shift Call Center Jobs in Indiana (NOW HIRING)

Family Dollar

3rd Shift Technician I

Ashley, IN · On-site

$22 - $28.50/hr

Maintenance Technician Family Dollar Distribution Center Location: Ashley, Indiana 3rd Shift: Sunday - Thursday 11:00PM - 7:30AM Branch out with a maintenance technician career at Family Dollar! We ...

Dollar Tree

3rd Shift Technician I

Ashley, IN · On-site

$22 - $28.50/hr

Maintenance Technician Family Dollar Distribution Center Location: Ashley, Indiana 3rd Shift: Sunday - Thursday 11:00PM - 7:30AM Branch out with a maintenance technician career at Family Dollar! We ...

RR Donnelley

Tamarack Operator - 2nd Shift

Angola, IN · On-site

$21.80 - $23/hr

In addition to base pay, depending on the role, the total compensation package may also include, overtime, shift differential $2 more for 2nd shift and $3 more for 3rd shift, call-in, and stand-by ...

RR Donnelley

Tamarack Operator - 2nd Shift

Angola, IN · On-site

$21.80 - $23/hr

In addition to base pay, depending on the role, the total compensation package may also include, overtime, shift differential $2 more for 2nd shift and $3 more for 3rd shift, call-in, and stand-by ...

RR Donnelley

Tamarack Operator - 2nd Shift

Angola, IN · On-site

$21.80/hr

In addition to base pay, depending on the role, the total compensation package may also include, overtime, shift differential $2 more for 2nd shift and $3 more for 3rd shift, call-in, and stand-by ...

RR Donnelley

Tamarack Operator - 2nd Shift

Angola, IN · On-site

$21.80/hr

In addition to base pay, depending on the role, the total compensation package may also include, overtime, shift differential $2 more for 2nd shift and $3 more for 3rd shift, call-in, and stand-by ...

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3Rd Shift Call Center information

See Indiana salary details

$10

$17

$23

How much do 3rd shift call center jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for 3rd shift call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to 3Rd Shift Call Center jobs in Indiana?

For 3Rd Shift Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Call Center jobs in Indiana look for?

The top searched job categories for 3Rd Shift Call Center jobs in Indiana are:

What cities in Indiana are hiring for 3Rd Shift Call Center jobs?

Cities in Indiana with the most 3Rd Shift Call Center job openings:

3Rd Shift Call Center jobs near you
Infographic showing various 3Rd Shift Call Center job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 3% Contract, and 2% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Part-Time Security Specialist - 3rd Shift

State of Indiana

Indianapolis, IN • On-site

$16.73/hr

Full-time, Part-time

PTO

Posted 11 days ago

Key responsibilities

  • Conduct routine interior and exterior security patrols of the museum and historic sites.

  • Monitor security systems such as surveillance cameras, access control, intrusion detection, and fire/life-safety systems, and respond to alarms and incidents.

  • Complete security reports and communicate security, safety, or operational concerns to management.

State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

41st of 50 rated states

Job description

Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana State Museum and Historic Sites:The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to ignite wonder, inspire curiosity, reveal stories and create connections. Our values are Interconnectivity, Integrity, Stewardship, and Transparency. First among our strategic priorities is to engage and serve an expanded and diverse audience through transformative experiences: Collections. Exhibits. Programs.
Role Overview:
The Part-Time Security Specialist (3rd Shift) is responsible for helping maintain a safe and secure environment for Indiana State Museum & Historic Sites (ISMHS) employees, visitors, collections, exhibits, facilities, and state property during overnight operations. The primary responsibilities include conducting routine interior and exterior security patrols; monitoring surveillance cameras, access control, intrusion detection, fire/life-safety, and other security systems; responding appropriately to alarms, emergencies, suspicious activity, and security-related incidents; securing and monitoring designated areas of the facility; assisting with after-hours contractors and authorized personnel; completing Daily Activity Reports and Incident Reports; and promptly communicating significant security, safety, maintenance, or operational concerns to the Shift Lead and Security Management. The position may also assist with monitoring alarms and security-related activity involving ISMHS historic sites and coordinating with appropriate emergency responders when required by established procedures.
This is a part-time, 3rd shift position within a Security Department that operates 24 hours a day, 7 days a week, 365 days a year. This 3rd shift position has a set schedule of the following days:
Monday - 12 am to 8 am
Tuesday - 12 am to 8 am
Wednesday - 12 am to 8 am
Thursday - 12 am to 7 am
Salary Statement:
This position traditionally starts at an hourly rate of $16.73 but may be commensurate with education and work experience.
A Day in the Life:
  • Regular work hours will include overnight/3rd-shift assignments.
  • Weekend availability may be required based on the established schedule and operational needs.
  • The position may be scheduled on state-recognized holidays.
  • Additional hours or overtime may occasionally be available or required because of call-offs, staffing shortages, special events, emergencies, or other operational needs.
  • Employees may occasionally be asked to remain beyond their scheduled shift until appropriate relief arrives.
  • Consistent attendance and punctuality are essential because Security positions require continuous staffing and coverage.
  • The position is not a rotating-shift assignment unless operational needs require a temporary schedule adjustment.

What You'll Need for Success:
  • Reliability and Dependability - Demonstrates consistent attendance, punctuality, professionalism, and the ability to maintain dependable overnight security coverage.
  • Situational Awareness and Sound Judgment - Ability to recognize potential security or safety concerns, assess situations appropriately, follow established procedures, and make sound decisions during routine and emergency situations.
  • Communication and Documentation - Strong verbal and written communication skills, including the ability to communicate effectively with coworkers, management, contractors, visitors, and emergency responders and prepare clear, accurate, factual, and timely security reports.
  • Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for part-time employees which includes:
  • Paid vacation, personal and sick time off
  • Competitive leave policies covering a variety of employee needs
  • 12 company paid holidays, 14 on election years
  • 75 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers.
  • Free Parking
  • Free LinkedIn Learning

Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
Current Employee? Click here to apply.

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