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Overnight Call Center Jobs in Indiana (NOW HIRING)

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$14 - $18.25/hr

Call Center Agent (Lead Generator) Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

ACR1.COM Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept : Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type : Full-Time (36 hours per week ...

Subway

Call Center Representative

Columbus, IN · On-site

$9 - $10/hr

Job Title Call Center Customer Service Representative Reports To: Subway Catering Director of Operations Job Summary This position is responsible for interacting with customers and franchisee's by ...

COLLINS MOBILE

Call Center Representative

Marion, IN · Remote

$15 - $17/mo

Job Summary Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and ...

COLLINS MOBILE

Call Center Representative

Marion, IN · On-site

$15 - $17/hr

Job Summary Our Call Center Representative is a customer service and inbound sales focused role. The Call Center Representative is responsible for answering inbound sales calls in a friendly and ...

Procyon TS

CALL CENTER REPRESENTATIVE

Indianapolis, IN · On-site

$15.25 - $19/hr

Required Prior experience in a fast-paced call center environment. Desired Knowledge of tax regulations. Desired Associates or Bachelors Degree in accounting, finance, or related field.

Conflux Systems

Tax Call Center Rep

Indianapolis, IN · On-site

$23.95/hr

Tax Call Center Rep Duration: 6 Months Location: Indianapolis, IN 46204 Pay Rate: $23.95/H W2 Interview: No Interview Work Mode: Onsite Client: IN-DOR-Tax Call Center Rep. (798916) Skills High school ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Indiana

Overnight Call Center information

See Indiana salary details

$10

$17

$23

How much do overnight call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for overnight call center in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Overnight Call Center jobs in Indiana?

For Overnight Call Center jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center jobs in Indiana look for?

The top searched job categories for Overnight Call Center jobs in Indiana are:

What cities in Indiana are hiring for Overnight Call Center jobs?

Cities in Indiana with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Agent

Muncie, IN • On-site

Acr1 Com Commercial Roofing
See more jobs at Acr1 Com Commercial Roofingexternal

$14 - $18.25/hr

Other

Re-posted 19 days ago

Job description

Call Center Agent (Lead Generator)

Call Center Agents (Lead Generators) support our Outside/Inside Sales staff. Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who have roofing concerns. No Residential calling.

Essential Duties & Basic Tasks:

  • Contact prospective Business to Business (B2B) customers to ascertain needs and opportunities, via telephone in our onsite call center. No Residential calling.
  • During calls gather all relevant information, including size, age, and owner contact information for building/roof.
  • Enter data into customer contact database for review and approval by sales staff.
  • Maintain accurate and up to date information in database.

Goals:

  • Generate at least TWO actionable leads per week.
  • Making minimum outbound call requirements per day

Qualifications:

  • Must be 18 years of age.
  • High school diploma or GED preferred.
  • Basic computer knowledge including the use of Outlook, Excel, and Word are helpful. The position also requires telephone skills, and minimum basic computer and typing skills.
  • Some experience in a CALL CENTER or TELEMARKETING is preferred, but not required.
  • Having knowledge of Microsoft access is preferred, but not required.
  • Must be able to pass Pre-Employment Drug Screen.
  • Provide 2 forms of I-9 Citizenship approved identification.

Skills & Abilities:

Honest, dependable, self-motivated, persuasive, good communication skills. Outgoing people person who is also able to handle high pressure moments while keeping a positive mind set. Ability to work in a team-oriented environment. Must have excellent customer service phone skills.

Working Conditions:

Position requires the ability to work in close contact with other Call Center Agents (Lead Generators) in a call center office environment. This job will be a sitting position for a large portion of your day.

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