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Call Center Contract Jobs in Indiana (NOW HIRING)

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

Bee Window

Telephone Service Representative

Fishers, IN · Hybrid

$20/hr

... Call Center Trainer/MOD on daily coaching, call review, and performance development. The TSR partners cross-functionally with the Outside Sales team to ensure issued leads convert into contracts and ...

Addison Group

Medical Scheduler

Munster, IN · On-site

$17 - $20/hr

Contract-to-Hire Industry: Healthcare / Patient Access / Call Center Work Schedule: Monday-Friday, 9:00 AM-5:30 PM Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits.

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Call Center Contract information

See Indiana salary details

$10

$17

$23

How much do call center contract jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call center contract in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

Are call center contracts worth it?

Call center contracts can be beneficial for companies by providing predictable staffing and cost management, but for employees, they may limit flexibility and benefits. The value depends on the contract terms, job stability, and working conditions offered. Evaluating the specific contract details is essential to determine if it aligns with your career goals and needs.

How do I get contracts for my call center?

To secure contracts for a call center, businesses typically identify target clients, develop a compelling proposal, and market their services through networking, online platforms, or industry events. Building a strong reputation, demonstrating quality service, and obtaining relevant certifications can also improve chances of winning contracts.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Call Center Contract jobs in Indiana?

For Call Center Contract jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Call Center Contract jobs in Indiana look for?

The top searched job categories for Call Center Contract jobs in Indiana are:

What cities in Indiana are hiring for Call Center Contract jobs?

Cities in Indiana with the most Call Center Contract job openings:

Call Center Contract jobs near you
Infographic showing various Call Center Contract job openings in Indiana as of August 2026, with employment types broken down into 61% Full Time, 12% Part Time, 4% Temporary, and 23% Contract. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Rep

Padmore Global Connections LLC

Indianapolis, IN • On-site

$23.95/hr

Other

Re-posted 10 days ago

Job description

About the job Call Center Rep
Job Title:IN-DOR-Tax Call Center Rep. (798916)
Max Pay Rate: $23.95
Work Arrangement: Onsite
Worksite: DOR
100 N. Senate Ave., 2nd floor (West elevators)
Indianapolis, IN
Agency Interview Type: No Interview Required
Engagement Type: Contract
NOTE: Applications with resumes in PDF Format will be automatically rejected. Only Word format resumes will be considered.
Short Description:
IN-DOR-Call Center Rep.
Complete Description:
Call Center Job Description.
Responsibilities include:
• Enjoys Learning about a variety of Department of Revenue tax procedures, including tax filing and payment requirements.

  • Provide best-in-class customer service by phone and in written correspondence in a fast-paced call-center environment.
  • Apply knowledge acquired in training and utilizes resources to analyze and problem-solve.
  • Respond to a variety of tax inquiries.
  • Access data utilizing basic computer skills.
  • Communicate professionally using correct grammar, spelling and punctuation both verbally and in written formats.

• Comply with all ethical and confidentiality requirements.
Tax analyst Job Description:
Responsibilities include:
The essential functions of this role are:
• Provide technical and procedural assistance to taxpayers, taxpayer representatives, other divisions within the agency, other state agencies.
• Review accounts and properly apply payments to taxpayer accounts as needed.
• Conduct extensive research to resolve complex issues related to payments and/or returns for taxpayers, including research in DOR's software and database applications for unpaid/unfiled tax liabilities.
• Review and close files paid in full, dismissed, or discharged.
• Create billings/liabilities in DOR's software and database applications according to court orders. abates penalties and interest accordingly.
• Assist with evidence collection process in Investigations cases, including preparation of documents to establish continuity of custody for items of evidence to ensure that judicial requirements are met.
• Complete disclosure requests for confidential taxpayer information by performing a thorough review of the request and analyzing the Department's records.
The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

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