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Call Center Contract Jobs in Indiana (NOW HIRING)

Ensure contractual compliance at all times, including meeting service level agreements and key performance indicators related to reporting, call center metrics, and other contract requirements.

Contract-to-Hire Pay: $18.00 - $20.00 per hour (based on experience) Work Schedule: Full-time, ... At least 1 year of experience in a healthcare, medical office, patient access, call center, or ...

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Call Center Contract information

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$10

$17

$23

How much do call center contract jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call center contract in Indiana is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.32 per hour, depending on experience, location, and employer.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

Are call center contracts worth it?

Call center contracts can be beneficial for companies by providing predictable staffing and cost management, but for employees, they may limit flexibility and benefits. The value depends on the contract terms, job stability, and working conditions offered. Evaluating the specific contract details is essential to determine if it aligns with your career goals and needs.

How do I get contracts for my call center?

To secure contracts for a call center, businesses typically identify target clients, develop a compelling proposal, and market their services through networking, online platforms, or industry events. Building a strong reputation, demonstrating quality service, and obtaining relevant certifications can also improve chances of winning contracts.

What are the most commonly searched types of Call Center jobs in Indiana?

The most popular types of Call Center jobs in Indiana are:

What are popular job titles related to Call Center Contract jobs in Indiana?

For Call Center Contract jobs in Indiana, the most frequently searched job titles are:

What cities in Indiana are hiring for Call Center Contract jobs?

Cities in Indiana with the most Call Center Contract job openings:

Infographic showing various Call Center Contract job openings in Indiana as of August 2026, with employment types broken down into 61% Full Time, 12% Part Time, 4% Temporary, and 23% Contract. Highlights an 85% In-person, 4% Hybrid, and 11% Remote job distribution, with an average salary of $35,452 per year, or $17 per hour.

Call Center Customer Support Specialist (Full time)

Crew Carwash

Fishers, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Crew Carwash rating

8.0

Company rating: 8.0 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

83rd of 375 rated vehicle maintenance


Job description

Get on the CREW! 
Are you searching for the BEST JOB EVER?  Ask anyone, Crew Carwash is famous for our people and how we treat each other!  If you want to join a team with amazing benefits and the best coworkers in Indiana, apply today! Check us out!
 

We are honored to be a Glassdoor's Best Place to Work Recipient for 2024, our 5th year in a row!

Crew Carwash Honored as One of the Best Places to Work in 2024, a Glassdoor Employees' Choice Award Winner - Crew Carwash (click the link to read the news!)

 
The Customer Support Specialist will provide outstanding customer service to both our internal and external customers by efficiently supporting Crew Carwash’s key customer loyalty programs and processing customer comments and feedback, while working out of our corporate office in Fishers, IN. This position is a fast-paced, high volume role that offers an outstanding opportunity to gain entry into the Crew Carwash Operations team. This person will maintain a positive attitude while fielding in bound calls, handling any issues related to customer service and support overall account maintenance.
 

Primary Responsibilities
 
The following responsibilities outline critical aspects of the Customer Support Specialist. 
 

  • Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
  • Research and resolve customer issues and follow up when necessary and appropriate
  • Fulfill requests for information and maintain account changes
  • Process customer comments and feedback
    • Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
  • Perform data entry and database maintenance functions
  • Set-up and administration of Crew’s Fleet Program
  • Administration of Crew’s Fundraising Program
    • Handle phone and email inquiries
    • Process incoming applications & qualify organizations non-profit status
    • Preparing fundraiser contract & ordering of fundraiser tickets
    • Prepare online fundraisers & request check for proceeds earned
  • Process and ship Book & Gift Card orders placed on website daily
  • Help with Front Desk/Receptionist coverage
  • Greet guests & answering main phone line
  • Sort mail, process Corporate & Phone Book/Ticket orders  

What do we need from you?

  • Proficient use of Microsoft Office products (particularly Excel)
  • Outstanding communication skills
  • Strong desire to give exemplary service to Crew’s internal & external customer

What Can We Offer You? (get ready because it is a lot!)·     

    ·    Group health, dental and vision plan
·        Education assistance (up to $3,500/year) - Good for undergraduate or graduate study
·        Student Loan Payback Program (Up to $1,200/year)
·        401(k) with company match
·        PTO - Paid time off plan + 6 paid holidays/year
·        Very structured, formal training at all levels
·        A uniquely fun and rewarding work environment.
·        Fun & healthy culture
·        FREE carwashes, naturally
·        Fantastic Tuition Reimbursement and Student Loan Pay Off Program
·        Competitive compensation based on experience
·        Incredible training
·        Growth potential
       ·        Employee recognition and appreciation events 

A position at Crew Carwash is more than just a job, it's a great opportunity for people of all ages and backgrounds.
Your gender, how you pray, your skin color, your hometown, who you love, your disabilities and your age ARE ALL WELCOME here.  At CREW Carwash, Crew is our FIRST name and we want you ON THE CREW!  All we require is excellence and a dedication to customers and team members!
 
EOE/DFWP/ADA
 
Sounds too good to be true right?  Well, you will never know if you don’t apply!
We simply can’t wait to meet you and for you to find out what you’re missing in a career. Our recruiting team is ready to share the Crew Culture with you!
 
 


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