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Call Center Contract Jobs (NOW HIRING)

Just Staffing

Call Center

Surprise, AZ · On-site

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...

E-Solutions

Call Center Agent

Augusta, GA · On-site

$14 - $18.50/hr

Longterm Contract The candidate should be comfortable working any shift from 8 AM EST - 8 PM EST (Monday-Friday) and mandatory 1-2 hours of overtime on Monday. The candidate must have call center ...

MV Transportation

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

... contract. Job Responsibilities: * Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and ...

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$13 - $17.25/hr

The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role. - • Promote and retain products and services. • Experience in ...

CEI

Customer Specialist - Call Center

Richmond, VA

$15.75 - $20.75/hr

Customer Specialist - Call Center Contract Length: 12 Months Pay Rate: 17.50 an hour Location: Richmond, VA Overview Join the Customer Account Management team and play a key role in delivering ...

Apptad, Inc.

Call center agents

Augusta, GA · On-site

$11.50 - $15.25/hr

The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role. - • Promote and retain products and services. • Experience in ...

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

... contract. Job Responsibilities: * Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and ...

Apptad

Call center agents

Augusta, GA · On-site

$14 - $18.50/hr

The candidate must have call center experience and kindly avoid resumes with short term roles unless it is a contract/ seasonal role. - • Promote and retain products and services. • Experience in ...

MV Transportation

Call Center Manager

San Rafael, CA

$75K - $89K/yr

... contract. Job Responsibilities: * Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and ...

Tricehealthcare

Call Center Representative

Swansea, IL · On-site

$15.50 - $19.50/hr

Call Center Representative (10475051) Assignment : 6 Months Contract Location : Belleville, IL 62226 Shift : 10:30pm-6:30am and 2:30pm-11:00pm Note: Holidays and weekend varies. * Responsible for ...

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Call Center Contract information

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How much do call center contract jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for call center contract in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

Are call center contracts worth it?

Call center contracts can be beneficial for companies by providing predictable staffing and cost management, but for employees, they may limit flexibility and benefits. The value depends on the contract terms, job stability, and working conditions offered. Evaluating the specific contract details is essential to determine if it aligns with your career goals and needs.

How do I get contracts for my call center?

To secure contracts for a call center, businesses typically identify target clients, develop a compelling proposal, and market their services through networking, online platforms, or industry events. Building a strong reputation, demonstrating quality service, and obtaining relevant certifications can also improve chances of winning contracts.
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Call Center Contract jobs near you
Infographic showing various Call Center Contract job openings in the United States as of August 2026, with employment types broken down into 57% Full Time, 10% Part Time, 5% Temporary, and 28% Contract. Highlights an 87% In-person, 3% Hybrid, and 10% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative - Contract

Sound Credit Union

Tacoma, WA • On-site

$21.50 - $26.50/hr

Other

Posted 9 days ago

Sound Credit Union rating

8.9

Company rating: 8.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Call Center Representative - Contract

Corporate Office Extension - Tacoma, WA 98418

Overview

Salary Range $21.50 - $26.50 Hourly Level Entry Position Type Contractor Job Shift Mon - Fri, Rotating 1/2 Days Sat Education Level High School Diploma or equivalent. Travel Percentage Hybrid Category Call Center

Description

Sound Credit Union is currently seeking a Call Center Representative to join our team! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then a position at Sound may be the perfect fit for you. We offer a unique Call Center Progression Model that is designed to provide you advancement in your role and an increase in your salary through on-the-job training and structured compensation increases.

Your Compensation:

Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $21.50 - $24.00, depending on previous experience and education. The full salary range is $21.50 – $26.50.

Why Work with Us:

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page!

What You'll Do:

Responsibilities:

  • As the first point of contact in our Call Center, you will assist our members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Requirements:

  • One year experience in customer service required, preferably in a Call Center environment.
  • High School Diploma or equivalent required.

In addition:

  • Must be bondable.
  • Employer sponsorship to secure or maintain employment authorization not available.

Our Hours:

To best serve our members, this position requires a schedule of Monday – Friday with shifts between 8:00 AM – 6:00 PM, with rotating Saturdays from 9:00 AM - 1:00 PM, affording a day off during the week.

In your role, you may have the ability to combine in-person and remote work once fully trained. This position is based out of our Tacoma Call Center location.

Contract Duration:

This is expected to be a 6-month contract role.

About Sound Credit Union…

Sound Credit Union was founded in 1940 and is one of Washington State's largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community.

The Future is in Our Hands…

Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

What Sound Credit Union employees say

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