1

Call Center Contract Jobs in Florida (NOW HIRING)

... contract. Job Responsibilities: * Appropriately staff the call center. * Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. * Monitor and ...

Contract, supporting a major credit card project Duration: Approximately 60-90+ days Schedule: M-F ... Must have previous call center experience, and strong stamina for repetitive volume work * Must be ...

Call Center Agent

Bradenton, FL ยท On-site

$21/hr

We have an outstanding Contract position for a Call Center Agent. This position is 100% remote. Pay Rate: $21.00 Job Responsibilities: * Handle inbound and outbound customer interactions ...

High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...

High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...

Call Center Specialist

Clermont, FL ยท On-site

$15 - $18.75/hr

This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...

Call Center Specialist

Clermont, FL ยท On-site

$15 - $18.75/hr

This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...

High School Diploma or GED Experience requirements: * 2+ years of call center/contract center experience * Ability to work effectively in a fast-paced environment * Proficient with de-escalating ...

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording ... Contract to Hire Eligibility: EAD Green Card/Green Card/US Citizens Keep the subject line with Job ...

Call Center Manager

Saint Petersburg, FL ยท On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... This is subject to change at the discretion of the employer and does not constitute a contract of ...

Call Center Manager

Saint Petersburg, FL ยท On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... This is subject to change at the discretion of the employer and does not constitute a contract of ...

next page

Showing results 1-20

Call Center Contract information

See Florida salary details

$8

$13

$18

How much do call center contract jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for call center contract in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

Are call center contracts worth it?

Call center contracts can be beneficial for companies by providing predictable staffing and cost management, but for employees, they may limit flexibility and benefits. The value depends on the contract terms, job stability, and working conditions offered. Evaluating the specific contract details is essential to determine if it aligns with your career goals and needs.

How do I get contracts for my call center?

To secure contracts for a call center, businesses typically identify target clients, develop a compelling proposal, and market their services through networking, online platforms, or industry events. Building a strong reputation, demonstrating quality service, and obtaining relevant certifications can also improve chances of winning contracts.

What are the most commonly searched types of Call Center jobs in Florida?

The most popular types of Call Center jobs in Florida are:

What cities in Florida are hiring for Call Center Contract jobs?

Cities in Florida with the most Call Center Contract job openings:

Infographic showing various Call Center Contract job openings in Florida as of August 2026, with employment types broken down into 62% Full Time, 11% Part Time, 4% Temporary, and 23% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Recruiter for High-Volume Call Center (Seasonal)

KG Call Center

Tampa, FL โ€ข On-site

$50K - $55K/yr

Temporary

Re-posted 3 days ago


Job description

Temporary Recruiter for High-Volume Call Center
Are you looking for a recruiting position? Do you have experience with high-volume hiring? Do you want to help people find a customer service role they love? If so, Kenific Group Call Center Operations (KGCCO) is looking for you to be a Temporary Recruiter for our Tampa Call Center!
Company Overview
At KGCCO, our team assists thousands of Americans in navigating complex healthcare insurance plans offered through the Federal Marketplace and Medicare. KGCCO is a division of a government contracting company based in the Washington, D.C. area, with employees located across the U.S. In addition to our contact center in Tampa, we provide services including information technology and program management to federal customers like the Departments of Defense and Homeland Security, the U.S. Army, the U.S. Coast Guard, and Defense Logistics Agency.
Position Description
KGCCO is seeking a motivated and enthusiastic temporary recruiter to assist in staffing a call center supporting a federal agency contract. This position, located in Tampa, FL (near the Hard Rock Casino), is an excellent opportunity for an individual looking to gain recruiting experience in a high-volume setting. The right candidate will have a strong sense of responsibility and the ability to see the bigger picture while proving their ability to work independently. This candidate will also be able to adapt quickly and effectively to changing workload requirements.
Position Responsibilities
  • Assist in hiring 800+ customer service representatives for a high-volume call center.
  • Take ownership of the candidate experience including assessing candidates' skills compared to the job requirement, scheduling and conducting interviews, reviewing assessment results, making hiring recommendations for candidates, sending electronic offer letters, initiating background checks, and responding to candidate emails/calls.
  • Work closely with recruiting team to develop a robust candidate pipeline from a variety of sourcing methods.
  • Assist with job fairs, meet and greet events, hiring events, and onboarding days in Tampa, FL.
  • Gain comprehensive knowledge of the call center operations to better inform candidates about job opportunities.
  • Provide feedback to recruiting, HR, operations, and management teams regarding recruiting progress.

Position Requirements
  • Results-oriented and customer-service focused candidate with strong organizational and communication skills.
  • Comfortable working in a fast-paced and deadline-driven environment.
  • Experienced in building networks to find qualified active/passive candidates.
  • Strong knowledge of MS Office, including Word, Excel, SharePoint, and Outlook.
  • Excellent oral and written communication skills.
  • Bilingual (Spanish) skills are a plus but not required.
  • Strong attention to detail and accuracy, with the ability to handle multiple tasks efficiently and effectively.
  • Previous call center recruiting experience preferred.
  • College degree is a plus but not required.
  • Previous experience utilizing an applicant tracking system (ATS), such as iSolved iHire, experience is a plus but not required.

Location
Hybrid position based in Tampa, FL. Call center address is 5701 E. Hillsborough Avenue, Suite 1300, Tampa, FL 33610. Time will be split between remote work and in-person attendance at recruiting events. Recruiting events include job fairs, meet and greet events, hiring events, and onboarding days.
Pay
  • This is a temporary salaried position and benefits are included.
  • The salary range for this position is $50,000 - $55,000. This is not a guarantee of compensation or salary. Salary will be set based on experience, geographic location and contractual requirements and could fall outside of this range.

Length of Assignment
This position has a targeted start date of June 22, 2026, and is expected to continue through December 11, 2026. The end date may change, depending on project requirements and staffing numbers.
Work Schedule
The candidate must be flexible with schedule availability, especially during prime-time recruiting hours, which may include weekends. The targeted work schedule will be between the hours of 8:30am - 5:00pm Monday through Friday.
Training at the start of the contract position will be scheduled for 8:30am - 5:00pm Monday through Friday with the first few days onsite in Tampa and the remaining training conducted mostly virtually. The targeted schedule above will begin upon completion of training.
Background
Candidates must be able to pass a standard background check, including criminal and credit checks.
Kenific Group Important Information
All qualified applicants will be considered for employment without regard to disability, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at or by phone (863) 315-5039.
This company uses E-Verify to confirm each employee's work authorization. For more information, .