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Call Center Contract Jobs in Florida (NOW HIRING)

Soni Family Practice

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...

SFP Health Group

Call Center Specialist

Clermont, FL · On-site

$15 - $18.75/hr

This is not an employment agreement or contract. Management has the exclusive right to alter this at any time without notice. Review by: Call Center Manager & Regional Director of Operations Approved ...

AppleOne

Call Center Specialist

Oviedo, FL

$20/hr

Job Summary We are seeking a Call Center Specialist for a contract/temporary opportunity in Oviedo, FL within the legal services industry. This role is ideal for a customer-focused professional with ...

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MILLENNIUMSOFT

Call Center Representative

Stuart, FL · On-site

$13.50 - $16.75/hr

Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End Time : 6:00 PM Total Hours/week : 40.00 Description: * This is a call center role with metrics needed. Call Center experience is ...

MILLENNIUMSOFT

Call Center Executive

Stuart, FL · On-site

$13.50 - $16.75/hr

Stuart, FL Duration : 12 Months Contract Start Time : 9:30 AM End Time : 6:00 PM Total Hours/week :40.00 Description: * This is a call center role with metrics needed. Call Center experience is ...

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording ... Contract to Hire Eligibility: EAD Green Card/Green Card/US Citizens Keep the subject line with Job ...

Dermafix Spa

Call Center Manager

Saint Petersburg, FL · On-site +1

$3.0K - $5.0K/mo

We are seeking an experienced Remote Call Center Manager to lead our operations, drive performance ... This is subject to change at the discretion of the employer and does not constitute a contract of ...

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How much do call center contract jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for call center contract in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the most commonly searched types of Call Center jobs in Florida? The most popular types of Call Center jobs in Florida are:
What are popular job titles related to Call Center Contract jobs in Florida? For Call Center Contract jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Call Center Contract jobs in Florida look for? The top searched job categories for Call Center Contract jobs in Florida are:
What cities in Florida are hiring for Call Center Contract jobs? Cities in Florida with the most Call Center Contract job openings:
Call Center Contract jobs near you
Infographic showing various Call Center Contract job openings in Florida as of July 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Manager

MV Transportation

West Palm Beach, FL

Full-time

Re-posted 22 days ago

MV Transportation rating

6.3

Company rating: 6.3 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

80th of 97 rated public transport

Job description

Overview

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Responsibilities

MV Transportation is seeking aCall Center Managerto oversee all reservations, scheduling, and dispatching operations. He/she will work closely with MV's management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm that all call center operations appropriately represent and consistently meet company standards as directed by company's operating contract. 

Job Responsibilities: 

  • Appropriately staff the call center. 
  • Manage and oversee training, scheduling of staff and re-training in any deficient areas the call center staff. 
  • Monitor and oversee all quality assurance/customer service of all call center staff. 
  • Oversee and monitor ticket store staff. 
  • Oversee passenger trip requests manually or through use of automated system to achieve system goals (productivity, on-time performance, efficiency, minimum ride lengths, etc.) and considering operator and vehicle availability and vehicle capacity types. 
  • Oversee when necessary rescheduling trips when necessary in the event of operator or vehicle shortages and in consideration of project work scheduling policies. 
  • Be the direct liaison for the call center staff union. 
  • Act as the direct liaison with the client for the call center and its employees. 
  • Be "on call" during all hours of the call center operations for issues/concerns. 
  • Daily/hourly monitor all system efficiencies and make adjustments when needed. 
  • Work with Payroll Support Manager to handle open enrollment and ongoing benefits for Call Center employees. 
  • Work with Payroll Support Manager on daily and bi-weekly imputing and paying out of Call Center employees pay. 
  • Maintain professional demeanor and appearance. 
  • Maintain attendance within policy. 
  • Handle multiple tasks accurately and effectively. 
  • Additional responsibilities, as assigned.
Qualifications

Talent Requirements: 

  • High School diploma or equivalent. 
  • Must have Trapeze experience. 
  • Previous data entry, dispatch, customer service, supervisory and/or operating experience desired but not required. 
  • Strong customer service skills. 
  • Data entry experience and general knowledge of windows-based computer operating system and Microsoft Office package. 
  • Knowledge of service area. 
  • Ability to read, write and speak clearly the English language - basic knowledge of Spanish may be required depending on contract location and requirements. 
  • Able to use multi-line phone system and handle multiple tasks concurrently. 
  • Ability to supervise. 
  • Ability to work independently and follow directions. 
  • Ability to adapt and remain flexible in a dynamic environment. 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. 

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Employment Type: FULL_TIME

What MV Transportation employees say

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