1

Call Center Vp Jobs in Florida (NOW HIRING)

Vice President, Research Requisition ID: T234328 **DO NOT CLICK THE APPLY ONLINE BUTTON BELOW** For ... vibrant cultural center and expands UAB's capability to continually discover and share new ...

Campus Vice President

Sarasota, FL ยท On-site

$106 - $144/hr

NEXDINE Hospitality's family of brands provides dining, hospitality, fitness center and facility ... Learn more at www.NEXDINE.com.Job DetailsPosition: Vice President of Campus Dining ...

Vice President

Miami, FL ยท On-site +1

Vice Presidents lead sizable client relationships and integrated communications strategies ... the center of culture, conversation, and innovation * Oversee media strategy across health ...

Vice President

Miami, FL ยท On-site

$180 - $280/hr

Vice Presidents lead sizable client relationships and integrated communications strategies ... the center of culture, conversation, and innovation * Oversee media strategy across health ...

We are accredited by the Joint Commission and are a Level II Trauma Center. We are a teaching ... VP of Quality role. We are interviewing apply today! We are an equal opportunity employer. We do ...

Vice President, Advisory Consulting

Orlando, FL ยท On-site

$140K - $175K/yr

... Vice President, Advisory Consulting Preferred Location(s): Atlanta: 2300 Windy Ridge Pkwy SE ... Petersburg: 877 Executive Center Dr. W, Suite 300, St. Petersburg, FL 33702 Remoteapplicants may ...

Consumer Financial Services / Health, Disability or Benefits Insurance Claims / Contact Centre ... For those with an ideal profile match we will arrange a confidential / call to learn more about ...

next page

Showing results 1-20

Call Center Vp information

See Florida salary details

$59.4K

$122K

$195.8K

How much do call center vp jobs pay per year?

As of Sep 4, 2026, the average yearly pay for call center vp in Florida is $121,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,500.00 and $132,600.00 per year, depending on experience, location, and employer.

What does a Call Center VP do?

A Call Center VP, or Vice President of Call Center Operations, is a senior executive responsible for overseeing the overall strategy, management, and performance of a company's call center operations. They set goals, establish policies, and ensure the call center meets customer service standards and business objectives. Their duties include managing budgets, leading teams of managers and agents, implementing new technologies, and analyzing data to improve efficiency and customer satisfaction. Additionally, they play a key role in aligning the call center's operations with the company's broader vision and goals.

What are the key skills and qualifications needed to thrive as a Call Center VP?

To thrive as a Call Center VP, you need extensive experience in customer service operations, leadership, and a relevant degree, often in business or communications. Familiarity with call center technologies such as CRM platforms, workforce management systems, and analytics tools is essential, along with certifications like Six Sigma or PMP being advantageous. Exceptional strategic thinking, communication, and change management skills help drive performance and foster a positive culture. These skills are crucial for setting vision, optimizing efficiency, and ensuring superior customer experiences across large teams.

What are the biggest challenges a Call Center VP typically faces, and how are these addressed within an organization?

A Call Center VP often encounters challenges such as managing high employee turnover, maintaining customer satisfaction, and implementing new technologies. Successfully addressing these issues involves fostering a positive work culture, investing in comprehensive training programs, and regularly evaluating performance metrics. Additionally, collaborating closely with operations, HR, and IT teams helps ensure that strategic goals are met while adapting to evolving customer needs and industry standards.

What is the difference between Call Center Vp vs Call Center Manager?

AspectCall Center VpCall Center Manager
ResponsibilitiesOversees multiple call centers, sets strategic goals, manages senior leadershipManages daily operations, supervises staff, ensures service quality
Required CredentialsBachelor's degree, extensive experience in call center operations, leadership skillsBachelor's degree, experience in call center management, customer service skills
Work EnvironmentExecutive office, strategic planning sessionsCall center floor, team supervision
Industry UsageCommonly used in large organizations and corporationsUsed across various sizes of call centers, from small to large

The Call Center Vp typically holds a strategic leadership role, overseeing multiple centers and setting long-term goals, while the Call Center Manager focuses on daily operations and team management. Both roles require relevant experience and skills, but the Vp operates at a higher, more strategic level within the organization.

What are the most commonly searched types of Call Center jobs in Florida?

The most popular types of Call Center jobs in Florida are:

What are popular job titles related to Call Center Vp jobs in Florida?

For Call Center Vp jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Call Center Vp jobs?

Cities in Florida with the most Call Center Vp job openings:

Infographic showing various Call Center Vp job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $121,971 per year, or $58.6 per hour.

Vice President, Technical Operations

Stackinfra

Gainesville, FL โ€ข On-site

$216K - $249K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago


Job description

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world's most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:
STACK is looking for a Vice President of Technical Operations to support all data centers across the Americas portfolio. As a leader within STACK's Operations team, the Vice President of Technical Operations is responsible for developing, enhancing, and supporting the critical programs Playbook that drives consistency, governance, productivity, and efficiency in data center. This leader will champion STACK's critical operations principles of Safety, Team, Availability, Communication, and Knowledge. The Vice President of Technical Operations will report to the Senior Vice President of Operations. Responsibilities of the Technical Operations Vice President include but are not limited to:

  • Lead and coach the Technical Operations team as STACK's center of excellence for operations technologies , critical operations workforce development; maintenance, asset management, and availability programs.
  • Collaborate with the Operations leadership team to enhance and evolve our Technical Operations program
  • Act as a culture carrier who champions safety, transparency, and candor
  • Drive definition, development, and implementation of maintenance, quality control, and safety process changes to improve critical operations productivity and effectiveness
  • Work with critical operations leadership in the development and governance of the facility maintenance program and equipment/system operation
  • Demonstrate technical knowledge and experience in data center electrical and mechanical systems including; power distribution systems, emergency power, UPS systems, Building Management Ssystems (BMS), HVAC, and fire alarm and suppression systems
  • Subject matter expert on critical facilities maintenance policies, procedures, safety, training, and data center critical functions
  • Develop and implement new maintenance standards as needed to support evolving operational needs
  • Ensure that MOP's, SOP's, and EOP's are developed, reviewed and audited through all stages of the maintenance process for data center critical infrastructure.
  • Leads the quality assessment program that documents compliance with and opportunities to improve adherence to policies and processes
  • Partner with Learning & Development and Critical Operations SMEs to develop and deliver technical training of training for data center critical operations team
  • Lead the event management and root cause analysis processes.
  • Develop support and training documentation for critical operations tools and processes
  • Champions people, process, and technology improvements to increase critical operations effectiveness.
  • Gather, document, and share best practices. Act as a change agent.

THE DETAILS:

  • Any STACK data center location
  • Travel: Up to 50%
  • Must be eligible to work in the United States
  • Must pass a comprehensive drug and background screening

MUST-HAVE QUALIFICATIONS:

  • Minimum 10 years' progressively responsible leadership in data center critical operations.
  • Experience leading data center operations programs with experience in large 'hyperscale' operations.
  • Bachelor's Degree required. Master's degree is desired but not required.
  • Demonstrated success in building organizations during periods of rapid growth.
  • Proven ability to influence executive stakeholders and lead through collaboration across complex, dispersed organizations.
  • Demonstrated experience evaluating, selecting, and managing Computerized Maintenance Management Systems (CMMS) and Building Management Systems (BMS).
  • Proven ability to prioritize and manage competing priorities.
  • Experience developing and delivering executive level presentations

Success in this Role will be Measured by:

  • Development of a technical operations program that scales with STACK's growth.
  • Reduction of operational risk through governance, standards, and risk-informed investments.
  • Strong partnerships with Development, Construction, Operations, I.T., People & Culture, and Executive Leadership.
  • Effective implementation and governance of STACK's operational playbook and programs.
  • Successful leadership of strategic technical operations initiatives and third-party partnerships.
  • Building and developing a high-performing technical operations organization.

Compensation Range:

$216,000.00 - $249,000.00

THIS MIGHT BE RIGHT FOR YOU IF:

  • You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.

  • You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.

  • You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.

  • You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.

WHY STACK?

  • We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts - even a cell phone subsidy.

  • We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.

  • Fun is part of our DNA, with events, game nights, happy hours, and barbecues.

  • We're growing - this is a great time to join and make an impact!

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law

Note to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure, Inc. will not be accepted or considered as a submission without a signed agreement in place. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of STACK Infrastructure, Inc.